The Java Applet And Java Client Ap - ATEN KN1132V Series User Manual

Problem
After logging in I can't
open the WinClient
ActiveX viewer.
Under Vista, after I open
the WinClient ActiveX
viewer and try to mount a
driver or removable disk, I
get a "Driver not ready"
message.

The Java Applet and Java Client AP

Problem
I can't connect to the KVM
over IP Switch.
A "Login Failed" error
appears and Java Client
Viewer cannot be run.
I have installed the latest
Java JRE, but I am having
performance and stability
problems.
1. You don't have the authority to install the WinClient Con-
trol add-on on your client computer. Have the person
with administrator privileges on your client computer run
the program the first time to get it installed. It will open
for you after that.
2. Under Vista, you must also add the switch's URL
address to the list of trusted sites: Tools
→
Options Security
This is a result of Vista's UAC (User Account Control).
There are two methods to resolve this problem:
1. If you are your client computer's administrator, open
your browser by right clicking its icon and choosing Run
as... then choose to run the browser with the administra-
tor account.
2. If you are not your client computer's administrator, you
must ask your client computer's administrator to disable
UAC.
1. The latest Java version must be installed on your cli-
ent computer.
2. Check if you need to specify the Program port along
with the IP address. See Java Client AP Login,
page 63 for details
3. Close Java reopen it, and try again.
1. Make sure your KVM over IP Switch is updated to the
latest firmware version.
2. Make sure the required service ports, such as 80, 443,
and 9000, are allowed by your Firewall. See Service
Ports, page 183 for details.
3. Close the viewer and try again.
There may be issues with the latest version because it is
so new. Try using a Java version that is one or two
versions earlier than the latest one.
Resolution
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Trusted Sites
Resolution
Appendix
Internet
Sites.
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