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KVM over IP Switch KN2124VA / KN4124VA / KN2140VA / KN4140VA User Manual www.aten.com...
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KVM Over IP User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923...
KVM Over IP User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
KVM Over IP User Manual About This Manual This User Manual is provided to help you get the most from your KVM over IP switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
KVM Over IP User Manual Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP switch’s ports. Chapter 13, The Log Server, explains how to install and configure the Log Server. An Appendix, at the end of the manual provides technical and troubleshooting information.
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America http://www.aten-usa.com xvii...
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Chapter 1 Introduction Overview The KN2124VA / KN4124VA / KN2140VA / KN4140VA switches are IP- based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. The KN2124VA / KN4124VA can control up to 24 servers, and the KN2140VA / KN4140VA can control up to 40 servers.
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KVM over IP User Manual Remote Local Console KN4140VA Remote TCP/IP Remote 1 - 40 Remote Since the switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet –...
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You can upgrade your entire installation from a single remote console located anywhere in the world. The KN2124VA / KN4124VA / KN2140VA / KN4140VA offer dual power supplies so that if one of the power supplies fails, the second power supply automatically takes over.
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The KN2124VA / KN4124VA / KN2140VA / KN4140VA are also audio enabled. Microphone and speakers are supported on the Local Console for the...
Features Hardware High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 24- ports (KN2124VA / KN4124VA) or 40-ports (KN2140VA / KN4140VA) in a 1U housing Separate buses provide 2/4 remote connections for KVM over IP access...
KVM over IP User Manual Integration with ALTUSEN CC2000 Management software Manage browser access selection (browser, http, https) IPv6 capable Easy-to-Use Interface Local Console, browser based, and AP GUIs offer a unified multi- language interface to minimize the user training time and increase productivity Multiplatform client support (Windows, Mac OS X, Linux, Sun) Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,...
Chapter 1. Introduction Automated CSR creation utility and third party CA certificate authentication Virtual Media Virtual media enables remote file transfers, OS patching, software installations and diagnostic testing Works with USB enabled servers at the operating system and BIOS level Supports DVD/CD drives, USB mass storage devices, PC hard drives and ISO images Supports Smart Card Readers on computers connected with KA7166,...
KVM over IP User Manual System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the Internet (see Terminology, page xvii). The following equipment must be installed on these computers: For best results we recommend computers with at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.
Chapter 1. Introduction KVM Adapter Cables Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 23). The following KVM Adapter Cables are required for use with the KVM over IP switch: Function Module...
KVM over IP User Manual Operating Systems Supported operating systems for remote user computers include Windows 2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.). Supported operating systems for the servers connected to the switch’s ports are shown in the table, below: Version Windows...
Chapter 1. Introduction Components KN2124VA / KN4124VA Front View KN2140VA / KN4140VA Front View...
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KVM over IP User Manual Component Description Power LED Lights BLUE when the unit is powered on and indicates which of the two power sources are available. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. GREEN: The computer attached to the port is On Line.
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Chapter 1. Introduction Component Description Port Switching Press PORT DOWN to manually switch from the current port Buttons to the previous port on the installation. Press PORT UP to manually switch from the current port to the next port on the installation.
KVM over IP User Manual KN2124VA / KN4124VA Rear View KN2140VA / KN4140VA Rear View...
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Chapter 1. Introduction Component Description Grounding The wire used to ground the unit connects here. Terminal Power Switch These standard slide switches power the unit on and off. Secondary LAN The cable that connects the unit to the backup network Port interface (10/100/1000 Mbps) plugs in here.
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Chapter 2 Hardware Setup Overview For convenience and flexibility that allows USB interfaces, as well as multiple platforms, the KVM over IP switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (see Adapter Cable Connection Diagram, page 25 for details).
KVM over IP User Manual Stacking and Rack Mounting The KVM over IP switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM over IP switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
Chapter 2. Hardware Setup Rack Mounting The KVM over IP switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1.
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KVM over IP User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
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KVM over IP User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup Single Stage Installation In a single stage installation, no additional switches are cascaded from the original switch. To set up a single stage installation, refer to the installation diagrams starting on page 23 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
After it is powered up, you can turn on the servers. Single Stage Installation Diagram Note: The diagram above shows an installation with the KN2124VA. Installing other KN Series switches is same with the only difference being that they provide additional KVM ports.
To control even more servers, up to 16 additional KVM switches can be cascaded from the KVM ports of the original KVM over IP switch. As many as 384 servers (KN2124VA / KN4124VA) or 512 servers (KN2140VA / KN4140VA) can be controlled in a complete two stage installation.
KVM over IP User Manual the First Stage switch can be powered on. After all the switches are powered on, the servers can be powered on. Two Stage Installation Diagram KN2140VA KH1516 KA9120 Note: The diagram above shows an installation with the KN2140VA. Installing other KN Series switches is same with the only difference being that they provide fewer KVM ports.
Chapter 2. Hardware Setup Hot Plugging KVM over IP switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
KVM over IP User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows: A server attached to a First Stage unit has a one segment Port ID (from 1– 64) that corresponds to the KVM Port number that it is connected to.
Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM over IP switch set up for the first time. First Time Setup Once the KVM over IP switch has been cabled up, the Super Administrator needs to set the unit up for user operation.
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KVM over IP User Manual After you successfully log in, the Local Console Main Page appears:...
Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 145.
KVM over IP User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar at the left, and a more detailed list of users –...
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Chapter 3. Super Administrator Setup The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK.
KVM over IP User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM over IP switch’s GUI utilities.
Chapter 4 Logging In Overview KVM over IP switches can be accessed from a local console; an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password.
KVM over IP User Manual Browser Login KVM over IP switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Chapter 4. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
KVM over IP User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 42...
Chapter 4. Logging In Connecting – Windows Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
KVM over IP User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Chapter 4. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
KVM over IP User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box.
Chapter 4. Logging In Connecting – Java Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
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Chapter 5 The User Interface Overview Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical...
Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
KVM over IP User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 37), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
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Chapter 5. The User Interface 4. There is an additional icon at the extreme right of the page: Click this icon to close the GUI Main Page and go to the display of the last selected port. 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P...
KVM over IP User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download.
Chapter 5. The User Interface The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
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KVM over IP User Manual Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode, Zoom, Mouse Pointer, Mouse Sync Mode, and Macro List. These functions are discussed in the sections that follow.
Chapter 5. The User Interface WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
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KVM over IP User Manual Click to toggle Automatic or Manual mouse sync. √ When the selection is Automatic, a green appears on the icon. When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 82 for a complete explanation of this feature.
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Chapter 5. The User Interface Click to exit the viewer. Exiting from a Browser Viewer session brings you back to the web browser Main Page. Exiting from a WinClient AP session brings you back to the login dialog box (see page 39). Exiting from a Java Client AP session brings you back to the login dialog box (see page 43).
KVM over IP User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
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Chapter 5. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit Remote Breaks the connection to the KVM over IP switch and returns you Location to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
KVM over IP User Manual User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
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Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
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KVM over IP User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
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Chapter 5. The User Interface After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 56).
KVM over IP User Manual 2. User Macros are stored on the Local Client computer of each user. Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them Search Search, at the bottom of the dialog box, lets you filter the list of macros that...
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Chapter 5. The User Interface (Continued from previous page.) 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 65).
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KVM over IP User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Chapter 5. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the Performance bar setting.
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KVM over IP User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
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Chapter 5. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
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KVM over IP User Manual Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information. Preset / Using the Preset and Custom buttons allow you to set and save Custom custom video settings, and revert back to default video settings.
Chapter 5. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box. Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
KVM over IP User Manual The Message Board The KVM over IP switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
Chapter 5. The User Interface Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
KVM over IP User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. The Virtual Media icon changes depending on the status of the virtual media function, as shown in the table below: Icon...
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Chapter 5. The User Interface Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 262 for a list of supported virtual media types, and details about mounting them.
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KVM over IP User Manual Note: If a redirected device cannot be written to, it appears in gray. 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes.
Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
KVM over IP User Manual The On-Screen Keyboard The KVM over IP switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Chapter 5. The User Interface Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
KVM over IP User Manual Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Chapter 5. The User Interface Extended Displays The Extended Displays icon provides the ability to view the screens in an extended display setup. When you click the icon the Display Panel window appears with the extended screens, as shown here: The size and number of screens in the Display Panel window depends on how the setup is configured.
KVM over IP User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Chapter 5. The User Interface Mac and Linux Considerations For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text →...
KVM over IP User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
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Chapter 5. The User Interface Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
KVM over IP User Manual The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch’s KVM Connections page displayed. Browser GUI AP GUI...
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KVM over IP User Manual The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. In addition to KVM over IP device listings, if any Blade Servers have been deployed, they are listed separately below the KVM over IP devices.
Chapter 6. Port Access The Sidebar All KVM switches and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: Users are only allowed to see the devices and ports/outlets that they have access permission for.
KVM over IP User Manual Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off. To access and operate a port, double click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
Chapter 6. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
KVM over IP User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
Chapter 6. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
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KVM over IP User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
Chapter 6. Port Access KVM Devices and Ports – Connections Page For KVM over IP switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM over IP switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
KVM over IP User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the sections that follow.
Chapter 6. Port Access Blade Servers – Connections Page Blade Servers that are connected to the switches display below the KVM switches in the Sidebar. This section describes accessing and configuring the blade servers, and associating the blades with KVM switch ports. By associating a blade server or blade with a port the servers and blades are integrated into the Sidebar tree view, and appear as devices connected to the port.
KVM over IP User Manual Associating Ports Main Panel Device View Port association begins by clicking the Blade Configuration menu item at the far right of the menu bar. The page comes up in Device View, listing all of the KVM switch’s ports, and the blade servers (IBM and Dell servers), or individual blades (HP servers) that have been associated with them: To make an association from the device view, you first select a KVM port, then...
Chapter 6. Port Access 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar. Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View.
KVM over IP User Manual 3. In the screen that comes up, select the port that you want to associate it with. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar.
Chapter 6. Port Access History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record.
KVM over IP User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
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Chapter 6. Port Access 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
KVM over IP User Manual Modifying a Favorite To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu that appears. To edit a Favorite’s name: Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box, This is the same procedure as the one described for port naming (see Port/Outlet Naming, page 93).
Chapter 6. Port Access User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
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KVM over IP User Manual Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 197). Key in a value from 1—255 seconds. The default is 5 seconds;...
Chapter 6. Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch, and provides information about each of their sessions. Note: 1.
KVM over IP User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
Chapter 6. Port Access The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so: 1. Select the port whose permissions you want the other port(s) to follow. 2.
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KVM over IP User Manual The port access settings are explained in the following table: Name Each port accessible to the user is listed under the Names column. Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
Chapter 6. Port Access Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 108), with the exception that there are filters at the top of the columns.
KVM over IP User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 109), with the exception that there are filters at the top of the columns.
Chapter 6. Port Access Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
KVM over IP User Manual Port Configuration Device Level When a device is selected in the Sidebar, there are two items available under Port Configuration on the Port Properties page Edit Port Properties and Occupy Timeout: The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 117).
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Chapter 6. Port Access Select a port in the list and then click a column (Access Mode, Port OS, OS Language) to open the drop-down menu and choose one of the options described in the table: Column Description Name Lists the name of each individual port under the switch. Access Defines how the port is to be accessed when multiple users have logged Mode...
KVM over IP User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below: The Status panel provides information as to whether or not the port is online or offline;...
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Chapter 6. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
KVM over IP User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140, KA9140) from a single server to the switch.
Chapter 6. Port Access Extended Display The Extended Display page is used to setup viewing of extended monitors for remote KVM sessions. Up to four displays from one computer can be connected to the KVM switch and viewed separately in a remote session. When the Extended Display page comes up, it looks similar to the one below: Setting up Extended Displays: 1.
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KVM over IP User Manual Next configure the KVM ports connected to the extended displays, by doing the following: 2. From the Extended Display page, click Add. 3. The Setup Extended Display Setting window appears with a list of the KVM ports.
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Chapter 6. Port Access Option Usage Click this icon to open the Setup Extended Display Setting dialog box to select the KVM ports connected to a computer. Remove Click to delete a KVM port from the Port List. Up / Down Click to move a KVM port up or down in the Port List.
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Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
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KVM over IP User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
Chapter 7. User Management Users The KVM over IP switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
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KVM over IP User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 163. Password From 0 to16 characters are allowed depending on the Account Policy settings.
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Chapter 7. User Management Field Description Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations (see Device Management, page 141). Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports (see Port users, in addition to...
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KVM over IP User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
KVM over IP User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
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Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
KVM over IP User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 130;...
Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 125 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
KVM over IP User Manual Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name.
Chapter 7. User Management Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
KVM over IP User Manual Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Chapter 7. User Management Device Assignment When a user logs in to the KVM over IP switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
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KVM over IP User Manual 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
Chapter 7. User Management 5. When you have finished making your choices, click Save. 6. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
KVM over IP User Manual Assigning Device Permissions From the Groups’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.
Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
KVM over IP User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
Chapter 8. Device Management Item Description Temperature Warning Place a check in the checkbox to enable a temperature Message warning message. If this function is enabled, when the device’s temperature drops below the Low threshold setting, or exceeds the High threshold setting, the system records the event in the system log.
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KVM over IP User Manual When the Enable Adapter ID function is enabled (the default) the switch stores adapter cable information for each of its ports, so that when you move a KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location (see The Adapter ID Function, page 29).
Chapter 8. Device Management Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
KVM over IP User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
Chapter 8. Device Management NIC Settings Redundant NIC The KVM over IP switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
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KVM over IP User Manual IPv4 Settings IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM over IP switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button.
Chapter 8. Device Management IPv6 Settings IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 239 for further information.) The KVM over IP switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
KVM over IP User Manual ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination SMTP Settings...
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Chapter 8. Device Management 3. If your server requires authentication, put a check in the My server requires authentication checkbox, and key in the appropriate account information in the Account Name and Password fields. 4. Key in the email address of where the report is being sent from in the From field.
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KVM over IP User Manual SNMP Trap To be notified of SNMP trap events, do the following: 1. Check Enable SNMP Agent. 2. Key in either the IPv4 address, IPv6 address, or domain name of the computer to be notified of SNMP trap events. 3.
Chapter 8. Device Management Authentication Disable Local Authentication Selecting this option disables login authentication on the KVM over IP switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or CC Management authentication. RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server, do the following: 1.
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Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn8132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
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Chapter 8. Device Management Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out.
KVM over IP User Manual On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Without schema – Only the Usernames used on the KVM over IP switch are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
Chapter 8. Device Management SNMP Agent To set SNMP Agent, do the following: 1. Check Enable. 2. Click Add. A window appears: 3. Select the Version. 4. Key in the Community Name. 5. Key in NMS IP/Host Name. 6. Select the Access Type and click Save.
KVM over IP User Manual Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
Chapter 8. Device Management Filter IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
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KVM over IP User Manual Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. To filter a single IP address, click to put a check in the Single IP checkbox.
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Chapter 8. Device Management To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. IP Filter / MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter –...
KVM over IP User Manual Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM over IP switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
Chapter 8. Device Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
KVM over IP User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
Chapter 8. Device Management Working Mode An explanation of the Working Mode items is given in the table, below: Item Explanation Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable FIPS Enables the FIPS security standard.
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Chapter 8. Device Management Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
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KVM over IP User Manual 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
Chapter 8. Device Management Date/Time The Date/Time dialog page sets the KVM over IP switch time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM over IP switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
KVM over IP User Manual Date Select the month from the drop down listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings.
Chapter 8. Device Management Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
KVM over IP User Manual Blade Server Setup Adding a Blade Server To configure a new Blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
Chapter 8. Device Management Field Explanation Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information. Web URL Key in the server’s IP address (IPv4, IPv6, or domain name) used to access the server via a browser.
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Chapter 9 Overview The KVM over IP switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
KVM over IP User Manual Log Information The Log Information page displays events that take place on the KVM over IP switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
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Chapter 9. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Start Date/Time: Filters for events from a specific date and time to the present.
KVM over IP User Manual Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √...
Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; send terminal commands, ping network devices; and restore default values. Browser GUI AP GUI...
KVM over IP User Manual Main Firmware Upgrade In addition to upgrading the KVM over IP switch’s main firmware, this function can also be used to upgrade Blade Servers deployed on the installation. As new versions of the firmware become available, they can be downloaded from our website.
Chapter 10. Maintenance Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 12). 3.
KVM over IP User Manual Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information. This section refers to the KVM adapter cables that provide the EDID display information to the connected server, which allow its video to be displayed on the local console monitor.
Chapter 10. Maintenance Upgrade Adapters The Upgrade Adapters button is used to upgrade the firmware of the KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Maintenance tab; select the Upgrade Adapters menu item. 2. Click Adapter Firmware Info to bring up a list of the adapter firmware versions that are stored in the main firmware.
KVM over IP User Manual Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter Cables. For optimum compatibility we recommend upgrading your Adapter Cable’s firmware to match that stored with the switch's Main firmware.
Chapter 10. Maintenance Display Information The Display Information button will query and show the locally connected monitor’s EDID information, as shown here: Update Adapter Display Info The Update Adapter Display Info button will query the local monitor’s EDID information and update it on the Adapter Cable. The EDID information tells the server's video card about the hardware of the display it is connected to;...
KVM over IP User Manual Adapter Firmware Upgrade Recovery Should the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable, the following adapter firmware upgrade recovery procedure will resolve the problem: 1. Unplug the Adapter from the server it is connected to. 2.
Chapter 10. Maintenance Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
KVM over IP User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
Chapter 10. Maintenance Terminal Terminal is also available for access to more advanced instructions through a terminal-like interface. Available commands include: BLADEDEBUG => Debug blade server. CLS => Clears the screen. ENABLERC4 => Enable RC4 cipher. ENABLESSLV2 => Enables SSLv2 protocol. ENABLESSLV3 =>...
KVM over IP User Manual System Operation The System Operation page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports Restore Default Values:...
Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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Chapter 12 Port Operation Overview After you have successfully logged in (see Logging In, page 37), the KVM over IP switch opens to the Port Access tab’s Connections page, with the first KVM over IP switch selected in the sidebar: Note: 1.
KVM over IP User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...
Chapter 12. Port Operation The Port Toolbar The KVM over IP switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 105), the Port Number and/or the Port Name display at the right of the toolbar.
KVM over IP User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
Chapter 12. Port Operation Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM over IP switch provides the following hotkey features: Going directly to a port by keying in its port number and clicking Enter. Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning;...
KVM over IP User Manual Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Chapter 12. Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the GUI Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 196).
KVM over IP User Manual Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 64 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
Chapter 12. Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
KVM over IP User Manual Multiuser Operation The KVM over IP switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent.
12th, etc., users are all on the fourth bus. The KN2124VA / KN2140VA support two remote buses. The first, third, fifth, etc., users are all on the first bus; the second, fourth, sixth, etc., users are all on the second bus.
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Chapter 13 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
KVM over IP User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Chapter 13. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
KVM over IP User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 151).
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Chapter 13. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
KVM over IP User Manual Item Description End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.
Chapter 13. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
KVM over IP User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 207). The lower (Event) panel displays the tick information for the currently selected unit.
Chapter 13. The Log Server The List Panel The List panel contains six fields: Field Explanation ID / State Shows the ID number of the device and determines whether the Log Server records the ticks for this unit, or not. If the ID checkbox is checked, the State field displays Recording, and the ticks are recorded.
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Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
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KVM over IP User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Appendix Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking;...
KVM over IP User Manual Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
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Appendix L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
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KVM over IP User Manual N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié. Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: Le cordon d’alimentation ou la fiche ont été...
Appendix Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
KVM over IP User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iv North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates...
Appendix Specifications KN2124VA / KN4124VA Function KN2124VA KN4124VA Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (Black) Port Video 1 x DVI-I Female (White) Mouse 1 x USB Type A Female (Black)
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KVM over IP User Manual Function KN2124VA KN4124VA Physical Housing Metal Properties Weight Dimensions 43.36 x 41.21 x 4.40 cm 43.36 x 41.21 x 4.40 cm L x W x H...
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Appendix KN2140VA / KN4140VA Function KN2140VA KN4140VA Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (Black) Port Video 1 x DVI-I Female (White) Mouse 1 x USB Type A Female (Black) Audio 2 x Audio Jack (Female) LUC Port...
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KVM over IP User Manual Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xvii for details equipment the terms Local and Remote refer to. Erratic Operation The KVM over IP switch needs to be started before any cascaded switches.
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Appendix Problem Resolution No remote server video display Press and release the left Alt key, then press and on the client computer, but release the right Alt key mouse movements appear on the local console and mouse clicks have no effect The display on the client Switch ports to a port with a different resolution, then computer is distorted and...
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KVM over IP User Manual Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Upgrade Adapters, page 182 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
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Appendix Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
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KVM over IP User Manual Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
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Appendix The WinClient ActiveX Viewer and the WinClient AP Problem Resolution Only units whose Access Port settings for Program (see My KVM over IP units page 145) match the number specified for Port in the don’t show up in the Server area of this dialog box appear in the Server List Server List window when window.
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KVM over IP User Manual Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I your browser by right clicking its icon and choosing Run get a “Driver not ready”...
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Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
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KVM over IP User Manual Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 83 for details KA7175/KA7176 console modules.
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Appendix Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
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KVM over IP User Manual 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
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Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM over IP switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KVM over IP switch.
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KVM over IP User Manual 3. Select the KVM over IP switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
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Appendix IPv6 At present, the KVM over IP switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM over IP switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
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KVM over IP User Manual IPv6 Stateless Autoconfiguration If the KVM over IP switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM over IP switch can obtain its prefix information from that device in order to generate its IPv6 address.
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Appendix Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
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KVM over IP User Manual Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3]...
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Appendix Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T] Stop...
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KVM over IP User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM over IP switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
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Appendix 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
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KVM over IP User Manual KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
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Appendix Internal Serial Interface Configuration The KVM over IP switch provides a function that lets you configure an attached device’s serial interface parameters from within any accessed server. To do so: 1. From the accessed server, open a command line (terminal) session or third party serial application such as HypterTerminal or PuTTY.
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KVM over IP User Manual Operation ↑ ↓ Use the Up and Down Arrow Keys ( ) to highlight a device in the left panel, then press [Enter] to open a command line (terminal) session on the accessed device. When you have finished with your session, press the hotkey (see page 248 and 249) that brings you back to the access page.
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Appendix Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description Port Configuration...
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KVM over IP User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM over IP switch.
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Appendix 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
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KVM over IP User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
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Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
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KVM over IP User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
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Appendix Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
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KVM over IP User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
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[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
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The KVM over IP Switch has 3 fans that feed real-time fan speed information to the WinClient / Java Client Device Management page. KN2124VA / KN4124VA / KN2140VA / KN4140VA The speed of each of the fans in the above image are shown on the Device...
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Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults. To clear the login information (and return all settings to their defaults), do the following: 1.
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KVM over IP User Manual Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper...
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Appendix Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation: KH88 KH98 KH1508 KH1516 KH1508A KH1516A CS9134 CS9138 Note: 1. Some of the KVM over IP switch’s features may not be supported, depending on the functionality of the cascaded KVM switch.
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KVM over IP User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives –...
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Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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KVM over IP User Manual This Page Intentionally Left Blank...
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KVM over IP User Manual Port ID Numbering, 30 Search Port Naming, 93 Macros, 64 Port Operation, 193 Security, 158 Port Properties Login string, 162 Device Level, 114 Self-signed certificates, 257 Port Level, 116 Serial Adapter pin assignments, 260 Port Selection, 30 Serial Interface Configuration, 247 Sidebar, 89 Sessions, 107...
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Index Panel Array Mode, 234 Modifying, 129 Redhat, 234 removing from groups, 134, 136 Sun Systems, 233 Users and Groups, 133 Virtual Media, 230 Web Browser, 230 WinClient ActiveX Viewer, 231 Video Resolution WinClient AP, 231 additional procedures, 252 Trusted Certificates, 253 Video Settings, 67 Two IP Addresses, 147 Virtual Media...
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