Welcome to the Hunter Stoves family and thank you for purchasing a Herald stove. This stove was designed and built to be a high-performance heating appliance, and we hope it will bring you great enjoyment. The natural environment is important to us, so our stoves are manufactured to provide you with a clean and efficient burn that will keep you warm through cold winter nights.
COMPLETED PRIOR TO USE. General Guidance It is important that your stove is correctly installed and operated as Hunter Stoves Group cannot accept responsibility for any fault arising through incorrect installation, use, maintenance or servicing. These instructions cover the basic principles to ensure satisfactory installation of the stove, although detail may need slight modification to suit particular local site conditions.
Carbon Monoxide Detector Hunter Stoves recommend a Carbon Monoxide Detector that conforms to the latest issue of BS EN 50292 is placed in the same room as the appliance. The installation of such an alarm is not considered as a substitute for regular maintenance or servicing or the appliance and Flue system.
Removing Internal Components All internal components must be removed prior to fitting the stove. This will make handling the stove easier; allow access to fixings and the flue outlet; as well as protect the internal components from damage during the installation process 1.
(head side upwards). Then tighten by using supplied nuts from inside stove. RE-ASSEMBLING THE STOVE Refit all the internal parts by following the ‘removing internal component’ instructions in reverse order. Appliance Dimensions HAWK 4/4D DOUBLE SINGLE HAWK 4/4D DOUBLE DOUBLE...
The diameter of the Flue should not be less than Ø125mm (Hawk 4) and Ø150mm (Herald 6, 8 and 14) and not more than Ø200mm. Do not connect to systems that have large voids or spaces. If any of these requirements are not met, the chimney should be lined by a suitable method.
0800 013 0900 Air Supply The room or space containing this appliance does not need a permanent, unobstructed air opening (Hawk 4/4D). The following stoves need a permanent, unobstructed air opening of – Herald 6 Double Single – 110mm²...
Please check that all components are correctly assembled and working correctly. Ensure the Air Controls are working correctly. Hunter Stoves Group recommend that you carry out a smoke draw test to check the soundness of the chimney/flue system and seals: Place a Smoke Pellet in the centre of the Grate, ensure that all of the Air Controls are fully open and close the Door.
The user should be warned to use a fireguard to BS 8423 in the presence of children, aged and/or infirm persons. Hunter Stoves Group also recommend that a CO alarm is fitted into the room where the appliance is located.
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The primary and secondary air inlets must be kept clear from obstruction and blockage. Primary Air This provides a conventional air draught to the bed of the fire. Hawk 4/4D only. Primary air is controlled via the spinner in the door.
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Lighting the Stove To light the stove, open the primary and secondary air controls fully. Light one or two firelighters placed centrally on the grate, allowing the flames to become established before placing several pieces of small dry kindling in a criss-cross fashion above the firelighters, taking care not to smother the fire. Close the stove door.
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(When refuelling it is important to have a damper in the open position if you have one.) Recommended Fuels Hunter Stoves Group recommend that only wood logs with a moisture content of less than 20% and anthracite or a manufactured briquette smokeless fuel which is suitable for closed door appliances are used on this appliance.
Rope Check the rope around the door. If rope is becoming detached, use rope glue to reattach it. If the rope is in a poor condition, a replacement rope kit may be ordered from the Hunter Stoves Group spares range.
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Annual Service Hunter Stoves Group recommend that this appliance is serviced annually, preferably prior to the start of the heating season, thus avoiding any delay in receiving replacement components, should you need them.
TROUBLESHOOTING ISSUE CAUSE RESOLUTION Problem starting the fire and Low flue draught Speak to your installer keeping it burning Wood with moisture content over 20% Ensure use of dry seasoned wood with less than 20% moisture content Unable to control fire High flue draught Speak to your installer Short burn time...
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ISSUE CAUSE RESOLUTION Creosote build-up in chimney Wood with moisture content over 20% Use dry seasoned wood (less than 20% moisture content). Operate at a high temperature for short periods each time the appliance is used to avoid large build-ups of tars and creosotes.
INSTALLATION & COMMISSIONING CHECKLIST PURCHASE INFORMATION Dealer/Retailer Name Address Telephone Number Email Date Purchased INSTALLER INFORMATION Installer Name Address Telephone Number Email APPLIANCE INFORMATION Date Installed Appliance Stock Code Appliance Description Serial Number COMMISSIONING CHECK (Complete & Sign) Does the chimney/flue system meet the appropriate standard? Has the chimney/flue system been swept and passed the soundness test? Has this appliance passed the flue draught test? Please write down the flue draught reading:...
This is needed in the event of a claim during the warranty period. 4. Only genuine Hunter Stoves spare parts or consumables can be used in the servicing and maintenance of the appliance during any standard or extended warranty period. These can be sourced from your authorised supplier directly or through our website spares portal.
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7. Cost associated with the removal and re-installation of an appliance subject to a warranty claim. Hunter Stoves Group total liability will only extend to the total purchase price paid for the goods in any warranty claim. Hunter Stoves Group reserve the right to replace, repair or refund to value of goods purchased.
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Further Information For extra guidance on using your stove, please visit our YouTube channel by searching ‘Hunter Stoves Group’ or see the helpful hints section of our website; www.hunterstoves.co.uk. This appliance is suitable for intermittent burning. This appliance should not be used in a shared flue.
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