Table of Contents
Advertisement
Troubleshooting
Action
a
Check if the printer supports the fonts that are installed on your
computer.
1
From the control panel, touch:
Settings > Reports > Print > Print Fonts
2
Select PCL Fonts or PS Fonts.
b
If the font is not supported, then install a supported font. For
more information, contact your administrator.
c
Resend the print job.
Do prints still contain jagged or uneven characters?
Light print
Action
Step 1
a
From the Quality menu on the control panel, select Color
Adjust.
b
Resend the print job.
Is the print still too light?
Step 2
a
Depending on your operating system, increase the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel.
b
Resend the print job.
Is the print still too light?
Yes
No
Contact
customer
The problem is
support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
126
Advertisement
Table of Contents
