Troubleshooting - Samsung MG23J5133 Series User Manual

Troubleshooting

Problem
When power is The door is not properly
connected, the closed.
oven immediately
starts to work.
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a depending on the food.
door crack. This is not an oven
3. Water remains malfunction.
in the oven.
The brightness Brightness changes
inside the oven depending on power
varies. output changes according
to function.
Cooking is To ventilate the oven, the
finished, but the cooling fan continues to
cooling fan is still run for about 3 minutes
running. after cooking is complete.
34 English
MG23J5133AK_BA_DE68-04328V-02_EN.indd 34
Cause Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
Problem Cause
Turntable
There is no roller ring,
While turning, the
turntable comes or the roller ring is not
out of place or properly in place.
stops turning.
The roller ring is not
The turn table
drags while properly in place, there
turning. is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table Food residue is stuck to
rattles while the bottom of the oven.
turning and is
noisy.
Grill
Smoke comes out During initial operation,
during operation. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
Action
Install the roller ring and then
try again.
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue
stuck to the bottom of the
oven.
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable
distance away while cooking.
Make sure food is properly
prepared and arranged.
2021-04-22 5:06:35