Troubleshooting - Fujitsu PRIMERGY PG-FC202 User Manual

6.2

Troubleshooting

Check the applicable items listed below if this product does not operate correctly.
If the problem is not resolved even after taking the following measures, contact an
office listed in "Appendix C Contact Information" ( pg.79).
Symptoms
This product is not
recognized by the
server.
The device
connected to this
product cannot be
recognized.
The server does
not operate
properly.
*: When the default value for the expansion ROM (Option ROM SCAN) of the slot where this product
is installed is "Disabled" in the BIOS settings for the server such as PRIMERGY RX300 S3, the [!!!
LP**** BIOS, ***] message is not displayed at the system startup.
76
Items to be checked
Is the [!!! LP**** BIOS,
***] message displayed at
*
the startup of the server?
Is [Emulex *****]
displayed in the Device
Manager when performing
the system from the
control panel.
Is the connected device to
the card supplied with
power?
Are all cables connected
correctly?
Is the connected device to
the card set up correctly?
Are all cables connected
correctly?
Is the connected device to
the card set up correctly?
Is the card set up
correctly?
Is the server set up
correctly?
Remedies
If the message is not displayed, turn off the
server, open the cover, and check that the card
is inserted properly in a PCI slot.
"2 Installing Cards to the Server"(pg.51)
If the message is not displayed, check that the
driver is correctly installed.
"4 Installing Drivers and Utility"(pg.53)
Turn on the connected device to the card first,
and then turn on the server after connected
device to the card has started up.
Check that all connectors are engaged
securely.
Check the settings according to the manual for
connected device to the card.
Check that all connectors are engaged
securely.
Check the settings according to the manual for
connected device to the card.
Check the settings, using LightPulse Utility/
NT or HBAAnyware Utility.
"5 Card Detailed Setting"(pg.65)
Check the settings, according to the "User's
Guide" provided with the server.