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HPE R/T2200 G4 UPS, R/T3000 G4 UPS, and ERM User Guide Abstract This document is for the person who installs, administers, and troubleshoots power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels..
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For HPE R/T3000 HV NA/JP and HPE R/T3000 G4 INTL UPS models: • FCC/EN55022 Class B IEC62040-2 C1 For HPE R/T2200 G4 NA/JP and HPE R/T3000 G4 LV NA/JP UPS models: • FCC/EN55022 Class A, IEC62040-2 C2 Certification Standards • UPS directives: UL 1778 4 edition (UL listed).
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Battery Module provided with the UPS to maintain an identical level of performance and safety. For questions, contact your HPE representative. Important: Replace the battery module with the same type battery module, available from HPE. Page 3...
Follow all local regulations for the disposal of packing materials. End of life HPE processes products at the end of their service lives in compliance with local regulations. HPE works with companies in charge of collecting and eliminating our products at the end of their service lives. Product The product is made up of recyclable materials.
Description Weights Dimensions (mm/inch) (kg/lb) D x W x H HPE R/T2200 G4 NA/JP UPS 30.5 kg/67.2 lb 523 x 442 x 86 mm/20.6 x 17.4 x 3.4 in HPE R/T3000 G4 LV NA/JP UPS 39.9 kg/88.0 645 x 442 x 86 mm/25.4 x 17.4 x 3.4 in.
(Although the LED remains on the rear panel, this feature is disabled for low voltage models.) Ground connection HPE R/T3000 G4 HV NA/JP UPS and HPE R/T3000 G4 USB communication port RS-232 communication port INTL UPS Connector for automatic recognition of an...
2. User Interface 2.1 Control panel The UPS has a five-button graphical control panel. Power On On battery Alarm Indicator (green) Indicator (yellow) Indicator (red) Normal mode 100% 100% 2.7kW 17min 3kVA 1ERM E ciency: ~98% Escape Down Enter On/Off button The following table shows the indicator status and description: Indicator...
2. User Interface 2.2 LCD window The LCD window provides useful information about the UPS, load status, events, measurements, and settings. As the default, or after five minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen. Operation Status Normal mode 100%...
2. User Interface 2.3 Display functions Press the button to activate the menu options. Use the buttons to scroll through the menu structure. Press the button to select an option. Press the button to cancel or return to the previous menu. Menu map for Display Functions.
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2. User Interface Description Available settings Default settings Load segments - Auto [Disable] [0s] [1 s] [2 s]…[65354 s] Group 1: Disable shutdown delay During a power outage, this setting enables Group 2: Disable the UPS to turn off power to equipment con- nected to Group 1 and/or Group 2 outlets, or disables the action.
Installing the new battery module Perform the removal instructions in reverse order. ● To ensure safety and high performance, only use batteries supplied by HPE. ● Take care to firmly press together the two parts of the connector during remounting.
3. Installation 3.3 Tower installation M3 screws M3 screws 3.4 Rack installation Warning: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation.
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3. Installation Installing the mounting rails Front of rack Prepare the rail. 1. Loosen the wing nuts or hex nuts. 2. Extend the brackets to the appropriate length. Insert screws through the rail and each mounting bracket. M6 screws Rear of rack Install cage nuts or clip nuts behind the mouting holes where you will attach the mounting brackets.
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3. Installation Rear of rack (cont.) Tighten the wing nuts or hex nuts. Installing the UPS in the rack Before installing the UPS, review and adhere to all safety information (see page 2 and page 3). The mounting rails must be installed before installing the UPS.
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3. Installation Shipping the UPS in the rack Before shipping the UPS in the rack, you will need to add a rear rail stabilizing bracket and install a protective cover over the bezel. Warning: To reduce the risk of personal injury or damage to the equipment, shipping kit part number L4Q1 1A is required prior to moving or shipping a rack with an installed UPS.
RS-232 communication port on the UPS. The UPS can now communicate with HPE power management software. Characteristics of the optocoupler RS-232 communications port • Pins 1, 3, 4, 5, 6, 10: not used • Pin 2: common (user) • Pin 7: low battery • Pin 8: operation on battery power...
3. Installation 3.6 UPS connection HPE R/T2200 G4 NA/JP UPS Check that the specifications on the rear UPS name plate correspond to the AC power source and the true electrical consumption of the total load. 1. Connect the UPS input plug to the AC power source.
3. Installation HPE R/T3000 G4 HV NA/JP and R/T3000 G4 INTL UPS Check that the indications on the name plate located on the back of the UPS correspond to the AC-power source and the true electrical consumption of the total load.
There are two ERM models. They can be installed with UPSs in both rack and tower installations. Up to four ERMs can be installed with each UPS. HPE R/T2200 G4 ERM HPE R/T3000 G4 ERM Mounting ERM on the rails Follow steps 1 through 4 for mounting the ERM on the rails.
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3. Installation ERM and UPS connection Rack configuration 1 x ERM 2 x ERM Tower configuration 2 x ERM 1 x ERM M3 screws Note: The connected power cord between UPS and ERM must be provided by original manufacturer only. Page 23 792519-001 Edition 2...
4. Operation 4.1 Start-up and normal operation To start the UPS: 1. Verify that the UPS power cord is plugged in. 2. The UPS LCD window display illuminates and the logo displays. 3. Press the button on the UPS control panel for at least two seconds. 4.
4. Operation Low-battery warning • The indicator illuminates. • The audio alarm beeps every 3 seconds. The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent. End of battery backup time • LCD displays "End of backup time."...
The UPS does not protect the equipment. Note: Record the alarm message and the UPS Serial Number, then contact your service representa- tive. 5.2 Updating the UPS firmware To update the UPS firmware, see the HPE website (http://www.HPE.com/go/rackandpower). Page 26 792519-001 Edition 2...
• Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage (see "6.1 HPE R/T2200 G4 NA/JP UPS and HPE R/T3000 G4 LV NA/JP UPS" on page 29 and "6.2 HPE R/T3000 G4 HV NA/JP UPS and HPE R/T3000 G4 INTL UPS"...
Installing the new battery module Perform the removal instructions in reverse order. • To ensure safety and high performance, use only batteries supplied by HPE. • Take care to firmly press together the two parts of the connector during remounting.
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page http://www.hpe.com/support/AccessToSupportMaterials. IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.
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Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...
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Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers- Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts...
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