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HPE R1500 G5 UPS User Guide Abstract This document is for the person who installs, administers, and troubleshoots power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
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• Surges withstand ability: IEEE ANSI C62.41 Category A2 (UL Listed). Regulatory notices For more information, see Hewlett Packard Enterprise EG regulatory notices at: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Special symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
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Personal safety • The system has an internal battery as a backup power source. Consequently, the power outlets may be energized even if the system is disconnected from the AC power source. • Dangerous voltage levels are present within the system. The system should be opened exclusively by qualified service personnel.
1. Overview Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. 1.1 Environmental protection Products are developed according to an eco-design approach. Substances This product does not contain CFCs, HCFCs, or asbestos. Packing To improve waste treatment and facilitate recycling, separate the various packing components.
HPE R1500 G5 INTL UPS 43 / 19.5 21.8 x 17.2 x 1.7 / 554 x 437 x 43 1.3 Rear panels HPE R1500 G5 NA UPS and HPE R1500 G5 JP/TWN UPS USB communication port RS-232 communication port Slot for optional communication...
2. User Interface 2.1 Control panel The UPS has a five-button graphical control panel. Power On On/Off Indicator (green) Button Normal mode 100 % 100 % On battery Indicator Escape 720 W 10min (yellow) 800VA E ciency: ~ 98% Enter Alarm Down Indicator (red) The following table shows the indicator status and descriptions: Indicator Status Description...
2. User Interface 2.2 LCD window The LCD window provides information about the UPS, load status, events, measurements, and settings. As the default, or after five minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen. Operation Status Normal mode 100% 100%...
2. User Interface 2.3 Display functions Press the button to activate the menu options. Use the buttons to scroll through the menu structure. Press the button to select an option. Press the button to cancel or return to the previous menu.
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2. User Interface Description Available settngs Default settings Load segments - Auto [Disable] [0 s] [1 s] [2 s]…[65354 s] Group 1: Disable shutdown delay During a power outage, Group 2: Disable authorizes UPS to turn off power to equipment connected to Group 1 and/or Group 2 outlets.
3. Installation 3.1 Unpacking and contents verification (1) HPE 1U UPS (2) Documentation (3) RS-232 communication cable (4) USB communication cable (5) 1U Rack kit (6) Bezel parts (7) Two connection cables for the protected equipment (for International models only) (8) Cable locking system Packing materials must be disposed of in compliance with all local regulations concerning waste.
3. Installation 3.3 Installing the UPS on the rails Follow steps 1 through 4 for mounting the UPS on the rails. 3.4 Ground connection 881627-002 Edition 3 Page 13...
USB or RS-232 communication port on the UPS. The UPS can now communicate with HPE power management software. Characteristics of the optocoupler RS-232 communications port • Pins 1, 3, 4, 5, 6, 10: not used • Pin 2: common (user) • Pin 7: low battery...
4. Operation 4.1 Startup and normal operation To start the UPS: 1. Verify that the UPS power cord is plugged in. 2. Press the button on the UPS control panel for at least two seconds. The UPS LCD window display changes status to "UPS starting...". 3.
4. Operation Low-battery warning • The indicator illuminates. • The audio alarm beeps every three seconds. • The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent. End of battery backup time • The LCD displays "End of backup time."...
The UPS has an internal fault. The UPS does not protect the equipment anymore. NOTE: Record the alarm message and the UPS Serial Number, then contact your service representative. 5.2 Updating the UPS firmware To update the UPS firmware, see the Hewlett Packard Enterprise website (www.hpe.com/info/rackandpower). 881627-002 Edition 3 Page 17...
To maintain the batteries: • Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage (see "6.1 HPE R1500 G5 NA UPS and HPE R1500 G5 JP/TWN UPS" and "6.2 HPE R1500 G5 INTL UPS"). • Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS regularly with a vacuum cleaner.
• Firmly press together the two parts of the connector during remounting. 5.4 Spares Ordering Spares To order a spare, visit the Hewlett Packard Enterprise website (http://parts.hpe.com). To replace parts under warranty, contact an Hewlett Packard Enterprise authorized service representative. UPS spare parts list...
6. Technical Specifications 6.2 HPE R1500 G5 INTL UPS Transformer Filter Charger Inverter Battery Rack HPE R1500 G5 INTL UPS 1550 VA Output Power @ 230 V 1100 W Output Power @ 200/208 V 1395 VA 990 W AC Input power • Rated input voltage...
6. Technical specifications 6.3 Glossary Backup time Time during which the load can be supplied by the UPS operating on battery power. Battery test Internal UPS test to check battery status. Cold start The devices connected to the UPS can be started even if AC input power is not available.
Hewlett Packard Enterprise Support Center's "More Information on Access to HPE Support Materials" page (www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. 7.3 Customer self repair Hewlett Packard Enterprise CSR (customer self repair) programs allow you to repair your product.
• HPE Get Connected (www.hpe.com/services/getconnected) • HPE Proactive Care services (www.hpe.com/services/proactivecare) • HPE Proactive Care service: Supported products list (www.hpe.com/services/proactivecaresupportedproducts) • HPE Proactive Care advanced service: Supported products list (www.hpe.com/services/proactivecareadvancedsupportedproducts) Proactive Care customer information Proactive • Care central (www.hpe.com/services/proactivecarecentral) • Proactive Care service activation (www.hpe.com/services/proactivecarecentralgetstarted) 7.5 Warranty information...