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HPE R1500 G3 UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HPE R1500 G3 UPS. This document is for the person
who installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 651175-003R
November 2015
Edition: 4
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Table of Contents
Related Manuals for HPE R1500 G3
Summary of Contents for HPE R1500 G3
- Page 1 User Guide Abstract This document includes installation, configuration, and operation information for the HPE R1500 G3 UPS. This document is for the person who installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
- Page 2 © Copyright 2011, 2015 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
UPS front panel ................................ 5 UPS front panel controls ............................6 UPS front panel LED indicators ..........................6 UPS R1500 G3 NA/JPN/TWN rear panel ........................ 7 UPS R1500 G3 INTL rear panel ..........................8 Installation ............................. 9 Precautions ................................9 Preparing to install the hardware .......................... - Page 4 UPS frequently switches between utility and battery power ................... 30 UPS does not provide the expected backup time ....................30 UPS cannot communicate with the host computer ....................30 UPS emits a slight clicking noise ..........................31 Site wiring condition ............................... 31 Specifications ............................
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Page 5: Component Identification
Component identification UPS R1500 G3 overview The HPE UPS R1500 G3 features a 1U rack-mount design and offers power protection for loads up to 1440 VA/1000 W (NA), 1200 VA/900 W (JPN/TWN) or 1500 VA/1000 W (INTL). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. -
Page 6: Ups Front Panel Controls
UPS front panel controls Item Description Function Power On/Standby button Powers up the UPS ("Powering up the UPS" on page 16). Powers down the UPS ("Powering down the UPS" on page 20). Test/Alarm Reset button Initiates a self-test ("Initiating a self-test"... -
Page 7: Ups R1500 G3 Na/Jpn/Twn Rear Panel
Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 29)." UPS R1500 G3 NA/JPN/TWN rear panel Item Description UPS option card slot USB communications port Site Wiring Fault LED... -
Page 8: Ups R1500 G3 Intl Rear Panel
UPS R1500 G3 INTL rear panel Item Description UPS option card slot Input power connector (IEC-320-C14 power inlet) Input circuit breaker USB communications port Serial communications port Network Transient Protector IN jack Voltage configuration DIP switches Network Transient Protector OUT jack... -
Page 9: Installation
Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Page 10: Readying The Equipment
• Reliable earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit, such as the use of power strips. • Electrical requirements—All models require a dedicated (unshared) branch circuit, suitably rated for the specific UPS as stated in "Input specifications ("UPS input specifications"... -
Page 11: Connecting The Batteries
(optional) Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS. Connecting the batteries WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: • Do not attempt to recharge batteries after removal from the unit. •... -
Page 12: Attaching The Ups Front Bezel
Connect the battery lead to the battery terminal. Attaching the UPS front bezel Installation 12... -
Page 13: Selecting The Ups Voltage Configuration
Connect the UPS to a host computer using either the USB cable or the DB9 serial cable included with the UPS. Install HPE Power Protector on the host computer. See the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower) to download the latest version of HPE Power Protector. -
Page 14: Connecting The Usb Communications Port
IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. -
Page 15: Connecting The Ups To Utility Power
NOTE: Do not connect any telephone or fax/modem equipment (RJ-11) to the 230V models; only connect network cable (RJ-45) to the 230V models. To protect equipment against surges over a network data line: Connect the network wall jack to the UPS Network Transient Protector IN jack. Connect the equipment to the UPS Network Transient Protector OUT jack. -
Page 16: Charging The Ups Batteries
-or- • Connect devices to the output receptacles on the rear panel of the UPS using the jumper cords included with the UPS (INTL model). Charging the UPS batteries Allow the batteries to charge before putting the UPS into service. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. - Page 17 Remove the two screws securing the UPS option slot cover plate, and then remove the cover plate. Install the UPS Network Module along the alignment channels in the option slot. Secure the UPS Network Module using the two screws removed in step 1. Installation 17...
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Page 18: Connecting The Ups Network Module
If the UPS is powered up, you can be sure that the UPS Network Module is seated properly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module card is provided to manage the attached servers. -
Page 19: Ups Operations
UPS operations Modes of operation The UPS has two modes of operation: • Operate mode (on page 19) • Battery mode (on page 19) Operate mode In Operate mode: • Power is available at the UPS receptacles. • The UPS charges the batteries as necessary. The UPS can be placed in Operate mode if either of the following conditions applies: •... -
Page 20: Powering Down The Ups
IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound might still exist. • If a utility power failure caused the alarm (or the General Alarm LED illuminates yellow), the alarm silences after power is restored. For information about audible alarm conditions, see "LED and audible alarm troubleshooting (on page 29)."... -
Page 21: Maintenance
Maintenance Removing the UPS front bezel Replacing the batteries To replace the batteries: Read and observe the requirements in "Important battery safety information (on page 21)" and "Battery care and storage guidelines (on page 22)." Follow the instructions in "UPS battery replacement procedure (on page 22)." Important battery safety information WARNING: The unit contains sealed lead-acid battery modules. -
Page 22: Battery Care And Storage Guidelines
Battery care and storage guidelines CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. To maintain the batteries: •... -
Page 23: Testing The New Battery Module
Remove the battery bracket. Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. -
Page 24: Replacing The Ups
IMPORTANT: The UPS does not execute a self-test until the batteries are 90 percent charged. If the installation has been successful, the UPS enters Operate mode. If the installation has not been successful, the alarm beeps, the On Battery LED illuminates, and the General Alarm LED flashes. If this occurs, repeat the procedures in "Replacing the batteries (on page 21),"... -
Page 25: Updating The Ups Firmware
NOTE: Replacing the option card might require power protector software to be restarted or reconfigured. Updating the UPS firmware To update the UPS firmware, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower). Configuring a USB to serial converter NOTE: This procedure was tested on the Windows XP Professional, Windows Server ®... -
Page 26: Reassigning The Usb Com Ports
Click Device Manager. The Device Manager screen appears. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. Double-click the port that is assigned to your USB to serial converter device. This port is usually named with the device manufacturer's name followed by one of the following: USB to Serial Bridge (COM 4) USB Serial port... - Page 27 Click OK to close the Port Settings screen. Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1, and that the other USB device is assigned to a different port. If the Device Manager screen does not automatically refresh to show the change: Click Action.
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Page 28: Power Management
The UPS Network Module supports either a single UPS configuration or a dual redundant UPS configuration for no single-point-of-failure. The UPS Network Module can be configured to send alert traps to HPE Systems Insight Manager and other SNMP management programs or used as a stand-alone management system. This flexibility enables you to monitor and manage UPSs through the network. -
Page 29: Troubleshooting
Troubleshooting LED and audible alarm troubleshooting Condition Power Overloa General Audible alarm On LED Battery d LED Alarm LED alarm be silenced (green) (red) (red) ("Silencin (yellow) g an audible alarm" on page 19)? No audible alarm UPS operating from utility No audible alarm Buck mode (high... -
Page 30: Ups Does Not Start
CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. For the location of individual LEDs, see "UPS front panel LED indicators (on page 6)." UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle. -
Page 31: Ups Emits A Slight Clicking Noise
• If an option card is installed, verify the host computer is only connected to the option card. Installing an option card automatically disables the built-in serial and USB communications ports. UPS emits a slight clicking noise Action: The UPS is automatically correcting high or low AC voltage on the utility line. No action is required. -
Page 32: Specifications
("Selecting the UPS voltage configuration" on page 13) (VAC) 50/60 Hz 110, 120* 15 or 20 Power cord with NEMA R1500 G3 NA 5-15 plug 50/60 Hz 100*, 110 15 or 20 Power cord with NEMA R1500 G3 5-15 plug (BSMI... -
Page 33: Voltage Specifications
Voltage specifications Configuration setting (VAC) Available nominal output voltage (VAC) Output tolerance specifications Source of power Regulation -10% to +6% of nominal output voltage rating (within the Utility power (nominal guidelines of the Computer Business Equipment range) Manufacturers Association) ±20% of nominal output voltage rating Battery power Output feature specifications Feature... -
Page 34: Environmental Specifications
Load, percent Load, watts Estimated battery runtime at 100% battery charge 5 minutes 1000 Environmental specifications Feature Specification 0°C to 35°C (32°F to 95°F) Operating temperature Nonoperating temperature -15°C to 55°C (5°F to 131°F) 5% to 95%; noncondensing Relative humidity Up to 3,000 m (9,843 ft) above sea level Operating altitude Up to 15,000 m (49,212 ft) above sea level... -
Page 35: Spares
Spares Ordering spares To order a spare, visit the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpparts). To replace parts under warranty, contact a Hewlett Packard Enterprise authorized service representative. UPS spare parts list Item Spare part number 638837-001 UPS unit NA 638838-001... -
Page 36: Support And Other Resources
Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites • Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs) • Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc) • Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance) -
Page 37: Remote Support
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. -
Page 38: Warranty And Regulatory Information
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). -
Page 39: Turkey Rohs Material Content Declaration
• Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;... -
Page 40: Acronyms And Abbreviations
Acronyms and abbreviations International Electrotechnical Commission power factor corrected plug and play uninterruptible power system universal serial bus Acronyms and abbreviations 40... -
Page 41: Documentation Feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. -
Page 42: Index
22 batteries, charging 16 hardware options 35 batteries, connecting 11 hardware, preparing to install 9 HPE Technical Support 36 batteries, replacing 21, 22 batteries, runtime 33 batteries, testing 23 battery bracket 22 installation instructions 9, 10, 16... - Page 43 phone numbers 36 pin assignment 34 power LED, location 6 power management 28 power protection specifications 32 powering down 20 preparation procedures 9 rear panel components 7, 8 regulatory compliance identification numbers 29, 38 regulatory compliance notices 38, 39 replacing the batteries 21, 22 replacing the option card 24 replacing the UPS 24 required tools 9...
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