Table of Contents
Advertisement
HPE G2 R5000/6000 3U UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HPE G2
R5000/R6000 3U UPS . This document is for the person who installs and maintains power
products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: P12219-001
Published: March 2019
Edition: 1
Advertisement
Table of Contents
Related Manuals for HPE G2 R5000
Summary of Contents for HPE G2 R5000
- Page 1 User Guide Abstract This document includes installation, configuration, and operation information for the HPE G2 R5000/R6000 3U UPS . This document is for the person who installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
- Page 2 Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
-
Page 3: Table Of Contents
Contents Component identification................5 Overview..............................5 Front panel components........................5 UPS front panel controls........................6 Front panel LEDs..........................6 Rear panel components........................7 ERM rear panel components.......................9 USB communications port........................9 Dry contact port........................... 9 ROO..............................10 RPO port............................11 Installation....................13 Precautions............................13 Preparing to install the hardware.......................13 Tools and materials.........................13 Selecting a site........................ - Page 4 Maintenance....................30 Replacing the UPS..........................30 Replacing the ERM..........................30 Updating the UPS firmware....................... 30 Troubleshooting..................31 Bypass mode.............................31 Battery low............................31 No battery............................31 Battery fault............................32 Backup time............................32 Bypass mode.............................32 Power overload..........................33 UPS overtemperature........................33 UPS does not start..........................34 I/O bad wiring............................ 34 Specifications....................
-
Page 5: Component Identification
Component identification This chapter describes the external and internal server features and components. Overview The HPE G2 R5000/6000 3U UPS features a 3U rack-mount design and offers power protection for the following loads: • 5kVA models—5000VA/4500W/0.9PF • 6kVA models—6000VA/5400W/ 0.9PF To benefit from the latest product enhancements, update to the latest version of the UPS firmware and software. -
Page 6: Ups Front Panel Controls
UPS front panel controls Item Description Escape button Up button Down button Enter button Power button Front panel LEDs Component identification... -
Page 7: Rear Panel Components
The UPS is in bypass mode. Fault The UPS has an active alarm or fault. For more information, see the Troubleshooting section. Rear panel components Figure 1: G2 R5000 4 out NA/JPN model Figure 2: G2 R5000 5 out NA/JPN model Component identification... - Page 8 Figure 3: G2 R6000 INTL model Item Description Remote Power Off (RPO) terminal block 1GB UPS Network Management Module Remote On/Off (ROO) terminal block Dry contacts communications port USB communications port NOTE: This port is used for UPS firmware updates. For more information, see USB communications port.
-
Page 9: Erm Rear Panel Components
ERM rear panel components Item Description ERM to UPS connector ERM recognition port USB communications port NOTE: This port is only used for firmware upgrades. To update the UPS firmware, see the Hewlett Packard Enterprise website. Dry contact port CAUTION: Before using the dry contact port, the following cautions must be observed: •... -
Page 10: Roo
Description Not on bypass Load not protected Not low battery Not on battery User common On bypass Low battery Load protected On battery n.o. Contact normally open n.o. Contact normally closed ROO allows remote action of the power button to switch the UPS on and off. •... -
Page 11: Rpo Port
Figure 4: This figure displays a normally open contact. NOTE: The on/off control using the power button has priority over the remote control. RPO port RPO is used to shut down the UPS remotely. This feature is primarily used for remotely powering down the UPS if there is an emergency. - Page 12 Figure 6: External power supply Component identification...
-
Page 13: Installation
Installation Precautions Save these instructions. This document contains important safety instructions that must be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Page 14: Selecting A Site
1. Check the battery recharge date specified on the label that is affixed to the shipping carton. IMPORTANT: Do not use the battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HPE authorized service representative for directions. -
Page 15: Installing The Mounting Rails
Installing the mounting rails WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. •... -
Page 16: Connecting The Battery
4. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. 5. Attach the chassis to the rack using the supplied screws. Connecting the battery Procedure 1. Remove the bezel from the front of the UPS. 2. - Page 17 3. Press the bezel to the right, and then open the front of the UPS. 4. Connect the battery cables. Installation...
-
Page 18: Connecting The Serial Communications Port
Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. NOTE: This port is only used for firmware upgrades. -
Page 19: Connecting The Ground Bonding Cable
• Minimize wire strain while connecting the RPO port. • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the RPO port, see RPO port. - Page 20 UPS power rating Upstream circuit breaker 5000VA D curve—30A 6000VA D curve—32A • Recommended cable cross-sections Terminal position Wire function Terminal wire size Minimum input Tightening torque rating sire size Phase 4-16mm (12-6AW (10AWG) 10lb in/1.13 Nm 105°C (221°F) N (L2) Neutral (phase) 10mm (8AWG)
-
Page 21: Connecting Devices To The Ups
Prerequisites • Make sure that the upstream protection device is open. • Make sure that the ground wire is connected. Procedure 1. Remove the terminal block cover by loosening the screw. 2. Insert the AC cable through the cable gland. 3. - Page 22 IMPORTANT: When the UPS is initially installed, the batteries may not be fully charged. Hewlett Packard Enterprise recommends that the batteries charge for at least 24 hours before supplying backup power to devices to ensure that full battery runtime is available. Battery test There are two types of battery tests: Automated...
-
Page 23: Starting Power To The Load
• In ABM mode, the ABM cycle is restarted after the test is complete. • In constant charge mode, the charging phase is restarted after the test is complete. Manual battery full test The manual battery test is run immediately, even if the UPS is operating in ABM mode, and no test is postponed or scheduled to run in float mode. -
Page 24: Connecting The Erm To The Ups
4. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. 5. Attach the chassis to the rack using the supplied screws. Connecting the ERM to the UPS Connect both ends of the split ERM cable to the ERM connectors on the UPS rear panel. To install additional ERMs, connect both ends of the split ERM cable from the next ERM into the connectors on the rear panel of the previous ERM. -
Page 25: Operations
Operations Modes of operation The UPS has four modes of operation: • Standby mode • Online mode • Battery mode • Bypass mode Standby mode • No power is available at the UPS output receptacles. • The UPS charges the batteries as necessary. The UPS can be placed in Standby mode when the UPS is in Online mode. -
Page 26: Configuring The Ups
• Extended overload • Over temperature • Output short • Hardware failure Configuring the UPS Use the UPS front panel controls to configure the UPS. IMPORTANT: The output voltage of the UPS must be set to the same nominal voltage as the facility input. -
Page 27: Verifying The Rpo Port Connection
Product type, serial number, UPS firmware, communication card IPv6, communication card MAC, detected accessories Register — Links to the HPE registration website product Verifying the RPO port connection NOTE: While testing, operate connected equipment in a safe test mode so the effects do not disrupt critical operations. -
Page 28: Powering Down The Ups
Powering down the UPS 1. Shut down all load devices. 2. Switch the load segment circuit breakers the OFF position. 3. Press and hold the Power button for 3 seconds. Power is removed from the load segments and the ON/OFF button blinks. Operations... -
Page 29: Power Protector
To download the latest version of HPE Power Manager software, see the Hewlett Packard Enterprise website. NOTE: Although the HPE 1GB UPS Management Module ships with the UPS, the HPE Power Protector Client is the primary software for the servers. -
Page 30: Maintenance
Maintenance Replacing the UPS Procedure 1. Power down all attached load devices. 2. Power down the UPS. 3. Unplug the UPS power cord. 4. Disconnect all cabling. 5. Remove the screws securing the UPS to the rack. 6. Remove the UPS from the rack. To replace the component, reverse the removal procedure. -
Page 31: Troubleshooting
Troubleshooting Bypass mode Symptom LED is on. Cause • An overload or a fault has occurred. • A command has been received and the UPS is in Bypass mode. Action 1. Equipment is powered but not protected by the UPS. 2. -
Page 32: Battery Fault
Action 1. Verify that all batteries are properly connected. 2. If condition persists, contact your service representative. Battery fault Symptom LED is on, continuous beep. Cause • The battery test failed due to bad or disconnected batteries. • The battery minimum voltage is reached and the UPS is in ABM cycling mode. Action 1. -
Page 33: Power Overload
Action 1. Equipment is powered but not protected by the UPS. 2. Check one of the following alarms. • Overtemperature • Overload • UPS failure Power overload Symptom LED is on, beep is continuous. Cause Power requirements exceed the UPS capacity. Action 1. -
Page 34: Ups Does Not Start
UPS does not start Symptom The UPS does not power up. Solution 1 Cause The input source is not connected correctly. Action Check the input connections. Solution 2 Cause The RPO switch is active or the RPO connector is missing. Action If the UPS status menu displays the "Remote Power Off"... -
Page 35: Specifications
Weight 68kg (150lb) UPS input specifications UPS model Utility voltage Available settings Branch circuit rating Line cord frequency (Hz) utility voltage (VAC) G2 R5000 4out 50/60 200/208/220/230/240 Nondetachable NA/JPN power cord with NEMA L6-30 plug G2 R5000 5out 50/60 200/208/220/230/240... -
Page 36: Power Protection Specifications
4500 200/208/220/230/240 G2 R6000 IEC 5200 4600 200/208/220/230/240 Voltage specifications Configuration setting (VAC) Available nominal output voltage (VAC) G2 R5000 4out NA/JPN 208V G2 R5000 5out NA/JPN 208V G2 R6000 INTL 230V Output tolerance specifications Source of power Regulation Utility power Sync with line ±5% of nominal line frequency... -
Page 37: Environmental Specifications
Table 1: G2 R5000 battery runtimes Load % Estimated battery Runtime with one ERM Runtime with four runtime (minutes) (minutes) ERMs (minutes)* Table 2: G2 R6000 battery runtimes Load % Estimated battery Runtime with one ERM Runtime with four runtime (minutes) -
Page 38: Ups Spare Parts
UPS spare parts Description Spare part number UPS accessory kit P09826-001 UPS battery P09824-001 P09832-001 ERM accessory kit P10251-001 UPS/ERM CTO mounting shelf with rails P10250-001 UPS spare parts... -
Page 39: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 40: Websites
Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites... -
Page 41: Support And Other Resources
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources... -
Page 42: Customer Self Repair
Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted... -
Page 43: Documentation Feedback
Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.