HPE T750 G5 UPS, T1000 G5 UPS, and T1500 G5 UPS User Guide Abstract This document is for the person who installs, administers, and troubleshoots power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. The models that are covered in this manual are intended for installation in an environment within 0°C to 40°C (32°F to 104°F), free of conductive contaminant. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Personal safety • The system has an internal battery as a backup power source. Consequently, the power outlets may be energized even if the system is disconnected from the AC power source. • Dangerous voltage levels are present within the system. The system should be opened exclusively by qualifi...
To discover the entire range of products and options available, contact your Hewlett Packard Enterprise representative or visit our web site at www.hpe.com/info/rackandpower. 1.1 Environmental protection Hewlett Packard Enterprise has implemented an environmental-protection policy. Products are developed according to an eco-design approach.
Description Weights Dimensions (in/mm) (lb/kg) D x W x H HPE T750 G5 NA/JP Tower UPS 22.7 / 10.3 13.6 x 5.9 x 9.1 / 345 x 150 x 233 HPE T1000 G5 NA/JP Tower UPS 24.4 / 11.05 13.6 x 5.9 x 9.1 / 345 x 150 x 233 HPE T1500 G5 NA/JP Tower UPS 35.3 / 16.01...
2. Presentation 2.2 Rear panels HPE T750/T1000 G5 NA/JP USB communication port RS-232 communication port Slot for optional communication card Connector for ROO (remote ON/OFF) or RPO (remote power OFF) control Outlets for connection of critical equipment (Primary Group) (6a) Group 1: programmable outlets for...
2. Presentation 2.3 Control panel The UPS has a fi ve-button graphical LCD. It provides useful information about the UPS itself, load status, events, measurements, and settings. Power On On battery Indicator Indicator Alarm (green) (yellow) Indicator (red) Normal mode 100% 100% 720W...
2. Presentation 2.4 LCD description Operation Status Normal mode 100% 100% Load/Equipment Status 720W 10min Battery Status 800VA Efficiency: ~98% Efficiency and Load Group Information After 5 minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen. The following table describes the status information provided by the UPS NOTE: If another indicator appears, see "5.1 Troubleshooting"...
2. Presentation 2.5 Display functions Press the Enter ( ) button to activate the menu options. Use the two middle buttons ( ) to scroll through the menu structure. Press the Enter ( ) button to select an option. Press the button to cancel or return to the previous menu.
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2. Presentation Description Available settings Default settings Load segments - Auto [Disable] [0 s] [1 s] [2 s]…[65354 s] Group 1: Disable shutdown delay During a power outage, Group 2: Disable authorizes UPS to turn off power to equipment connected to Group 1 and/or Group 2 outlets.
3. Installation 3.1 Unpacking and contents verification Hewlett Packard Enterpri se (1) Tower UPS (2) Quick start and safety instructions (3) Two connection cables for the protected equipment (4) RS-232 communication cable (5) USB communication cable Packing materials must be disposed of in compliance with all local regulations concerning waste. Recycling symbols are printed on the packing materials to facilitate sorting.
3. Installation 3.2 Battery module connection CAUTION: Before starting the UPS, connect the internal battery. NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the UPS or present any safety concern. A - Remove the front panel.
4.1 Start-up and normal operation To start the UPS: 1. Verify that the UPS power cord is plugged in. The UPS front panel illuminates and shows the HPE logo. 2. Verify that the UPS status screen shows 3. Press the button on the UPS front panel for at least 2 seconds.
4. Operation Low-battery warning • indicators illuminate solid. • The audio alarm beeps every three seconds. The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent. End of battery backup time •...
5. Maintenance 5.1 Troubleshooting Operation status Possible cause Action Batteries disconnected The UPS does not recognize If the condition persists, contact the internal batteries. your service representative. The batteries are disconnected. Verify that all batteries are properly connected. If the condition persists, contact your service representative.
5. Maintenance 5.2 Battery module replacement Safety recommendations The battery can cause electrocution and high short-circuit currents. The following safety precautions are required before servicing the battery components: • Remove watches, rings, bracelets, and all other metal objects from the hands and arms. •...
5. Maintenance 5.3 Ordering Spares To order a spare, call Hewlett Packard Enterprise at 1-800-633-3600. To replace parts under warranty, contact a Hewlett Packard Enterprise authorized service representative. Item Spare part number SPS-UPS T750 G5 NA/JP w/o battery 881759-001 SPS-UPS T750 G5 INTL w/o battery 881760-001 SPS-UPS T1000 G5 NA/JP w/o battery 881761-001...
6. Technical specifications 6.3 Glossary Backup time Time during which the load can be supplied by the UPS operating on battery power. Battery test Internal UPS test to check battery status. Cold start The devices connected to the UPS can be started even if AC input power is not available.
(www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. 7.3 Customer self repair Hewlett Packard Enterprise CSR (customer self repair) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
• HPE Proactive Care services (www.hpe.com/services/proactivecare) • HPE Proactive Care service: Supported products list (www.hpe.com/services/proactivecaresupportedproducts) • HPE Proactive Care advanced service: Supported products list (www.hpe.com/services/proactivecareadvancedsupportedproducts) Proactive Care customer information Proactive • Care central (www.hpe.com/services/proactivecarecentral) • Proactive Care service activation (www.hpe.com/services/proactivecarecentralgetstarted) 7.5 Warranty information...
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