Problem - Cause - Solution - illy Y3.3 Instruction Manual

PROBLEM - CAUSE - SOLUTION

Problem
The machines does not turn on.
The machine does not brew coffee.
The machine makes too much noise.
Droplets of water leak from the unit after it is
turned on.
The machine brews coffee slowly.
The machine brews coffee too fast.
The coffee is cold.
Coffee tastes sour.
The buttons flash alternately.
The "espresso" button flashes quickly.
The descaling cycle does not start.
Resolution
Check the socket, the plug, the voltage and that you have pressed one of the two coffee buttons for 1-2
seconds.
The water tank is empty. Fill the water tank.
Tank not inserted correctly. - Insert the water tank correctly.
Incomplete closure of the moving part of the machine head. - Close the lever tight.
Pump won't start. - Dispense water without capsule and then try again with new capsule.
The water tank is empty. Fill the water tank.
Tank not inserted correctly. - Insert the water tank correctly.
It is not a problem, the machine is warming up.
The speed of brewing depends on the variety of coffee.
You're using a different type of capsule. - Check the type of capsule used.
There is limescale. - Run the descaling cycle.
The speed of brewing depends on the variety of coffee.
You're using a different type of capsule. - Check the type of capsule used.
Warm up the cup.
Brew a couple of cups of water.
Capsule expired. - Use a new capsule.
Descaling cycle required. - Run the descaling cycle.
The machine is malfunctioning. Turn off and then on again after 30 seconds.
Descaling must be done with the machine cold.
EN
If the problem persists
Contact an authorised help
centre.
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