Advantech AIMB-278 User Manual page 3

A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to exacting specifications to ensure reli-
able performance in the harsh and demanding conditions found in industrial environ-
ments. Whether your new Advantech equipment is destined for the laboratory or the
factory floor, you can be assured that your product will provide the reliability and ease
of operation for which the name Advantech has come to be known. Your satisfaction
is our primary concern. Here is a guide to Advantech's customer services. To ensure
you get the full benefit of our services, please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. If you run into
technical difficulties, we are here to help. You can find answers to frequently asked
questions in your product documentation. These answers are normally a lot more
detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the infor-
mation or questions that apply to your problem, and with the product close at hand,
call your dealer. Our dealers are well trained and ready to give you the support you
need to get the most from your Advantech products. In fact, most problems reported
are minor and are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every busi-
ness day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products.
Declaration of Conformity
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

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