Yeastar Technology TA3210 User Manual
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Yeastar Technology TA3210 User Manual

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Summary of Contents for Yeastar Technology TA3210

  • Page 2 Declaration of Conformity Hereby, Yeastar Information Technology Co., Ltd. declares that TA3210 is in conformity with the essential requirements and other relevant provisions of the CE, FCC. Warranty The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    TA3210 User Manual Contents About This Guide ....................... 5 Getting Started ......................6 Accessing Web GUI ......................6 Web Configuration Panel ...................... 7 Application Description ......................7 FXO Port Settings .....................10 FXO Port Settings ....................... 10 Port Group ...........................15 VoIP Settings ......................16 VoIP Trunk ...........................
  • Page 4 TA3210 User Manual Security Center ......................45 Security Center ........................45 Alert Settings ........................46 AMI Settings ........................48 Certificates .......................... 49 Firewall Rules ........................50 IP Blacklist ........................... 52 System Preferences ....................54 Password Settings .......................54 Date and Time ........................55 Auto Provision Settings ....................... 55 Firmware Update .........................58...

  • Page 5: About This Guide

    VoIP. Audience This manual will help you learn how to operate and manage your TA3210 FXO Analog VoIP Gateway. In this guide, we describe every detail on the functionality and configuration of TA3210. We begin by assuming that you are interested in TA3210 and familiar with networking and other IT disciplines.

  • Page 6: Getting Started

    TA3210 User Manual Getting Started In this chapter, we guide you through the basic steps to start with a new TA3210: Accessing Web GUI  Web Configuration Panel  Application Description  Accessing Web GUI The TA3210 attempts to contact a DHCP server in your network to obtain valid network settings (e.g., the IP address, subnet mask, default gateway address and...

  • Page 7: Web Configuration Panel

    Three modes are available for you to connect your SIP server and TA3210 gateway. We call them SIP Account Mode, VoIP Mode and SPS (Service Provider SIP) Mode. You can choose any one of the 3 modes to connect your SIP server and TA3210. SPS Mode is recommended.
  • Page 8 SIP server. VoIP Mode Take a SIP account from your SIP server, and register it on TA3210 as a VoIP trunk. In this way, TA3210 and your SIP server are connected. Calls from SIP to PSTN ...
  • Page 9 TA3210 route. Figure 2-1 Connect IPPBX and TA FXO Gateway For incoming calls from the PSTN to TA3210, TA3210 will forward the call to a configured SIP extension or to an inbound destination of IPPBX like IVR. Connect TA FXO Gateway and FXS Gateway TA FXO gateway can be connected to a FXS gateway using SPS/SPX Mode.

  • Page 10: Fxo Port Settings

    TA3210 User Manual FXO Port Settings This chapter explains how to configure FXO port on TA3210, go to Gateway→ Port List→ FXO Port List page to configure the FXO ports. FXO Port Settings  Port Group  FXO Port Settings Click "Edit"...
  • Page 11 TA3210 User Manual Item Description 6 - 370 Ohm + (820 Ohm || 110nF) 7 - 275 Ohm + (78 Ohm || 150 nF) 8 - 120 Ohm + (820 Ohm || 110 nF) 9 - 350 Ohm + (1000 Ohm || 210nF) 10 - 0 Ohm + (900 Ohm || 30nF) 11 - 600 Ohm + 2.16 uF...
  • Page 12 When “Max. Call Duration” is configured as 0 (no Balance Alarm Settings limit), this feature is disabled. Configure the time duration when TA3210 will send Alarm threshold(min) the alarm message. The value must be less than “Max. Call Duration”.
  • Page 13 Answer Detection settings are configured for accurate billing. Select which type to detect the call as answered. 1) Default: TA3210 will start to charge once you grab the PSTN trunk to call out, whether the call is answered or not.
  • Page 14 TA3210 User Manual Item Description Settings" you get the country's standard tone parameters. Enable or disable Custom Ring Tone. If the custom ring tone Custom Ring Tone is enabled, you need to configure the following settings according to the ringback signal.

  • Page 15: Port Group

    TA3210 User Manual Port Group Port group is a feature that allows you to define specific PSTN trunks to a group. A trunk group can be used in a route. When a call is coming or going through the route, an available trunk would be selected in the trunk group.

  • Page 16: Voip Settings

    There are 3 types of trunks listed in this page, Account, Trunk and Service Provider. 1) Account It’s an SIP account created in TA3210 so that the other devices can register SIP trunk at their side using these information. Figure 4-1 Account...
  • Page 17 TA3210 User Manual Item Description Advanced Select the method of heartbeat detection. Disable: TA gateway do not send packets to the  server for heartbeat detection. Options: TA gateway sends OPTIONS packets  Keep Alive Type to the VoIP server to check if the server is online.
  • Page 18 TA3210 User Manual 2) VoIP Trunk It’s a SIP trunk configured in TA3210 to register to the SIP provider, please make sure this trunk works properly in advance with provider before configuring TA3210. Figure 4-2 VoIP Trunk Settings Table 4-2 Description of VoIP Trunk Settings...
  • Page 19 TA3210 User Manual Item Description Advanced This field is generally not required to be configured. However, it can be set if the From User service provider has special username requirements in the “From” field. Define the online number that expected by ‘Skype Connect’...
  • Page 20 TA3210 User Manual Item Description guidance. Set the codec priority of the line, please confirm with your service provider before FirstCodec ~ FifthCodec modifying this item, so as to match the settings that they support. Set the transport protocol. You can set it as Transport UDP, TCP, or TLS.

  • Page 21: Trunk Group

    TA3210 User Manual Item Description Advanced Select the method of heartbeat detection. Disable: TA gateway do not send packets to the  server for heartbeat detection. Options: TA gateway sends OPTIONS packets  Keep Alive Type to the VoIP server to check if the server is online.

  • Page 22: Sip Settings

    TA3210 User Manual SIP Settings It is wise to leave the default setting as provided on this page. However, for a few fields, you need to change them to suit your situation. 1) General Figure 4-5 SIP General Settings Table 4-4 Description of SIP General Settings...
  • Page 23 TA3210 User Manual Item Description Registration/Subscription The default is 3600 seconds. Time Minimum duration (in seconds) of a SIP registration. Registration/Subscription The default is 60 seconds. Time Default Incoming/Outgoing Registration Time: the Default Incoming/Outgoing default duration (in seconds) of incoming/outgoing Registration Time registration.
  • Page 24 TA3210 User Manual Table 4-5 Description of SIP NAT Settings Item Description STUN (Simple Traversal of UDP through NATs) is a protocol for Enable assisting devices behind a NAT firewall or router with their packet STUN routing. The STUN server allows clients to find out their public address, the...
  • Page 25 TA3210 User Manual 3) Codecs You can choose the allowed codec in TA3210, a codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. For more information about codec, you can refer to this page: http://en.wikipedia.org/wiki/List_of_codecs...
  • Page 26 TA3210 User Manual status from the VoIP server. 6) Advanced Settings Figure 4-10 SIP Advanced Settings Table 4-6 Description of SIP Advanced Settings Item Description Decide from which header field will the gateway retrieve From Field Caller ID. Decide from which header field will the gateway get to To Field match the DID (Inbound Direct Number).

  • Page 27: Iax Settings

    TA3210 User Manual IAX Settings IAX is the Internal Asterisk Exchange protocol, you can connect to TA FXO Gateway or register IAX trunk to another IAX server. It’s supported by the asterisk-based IPPBX. Figure 4-11 IAX Settings Table 4-7 Description of IAX Settings...

  • Page 28: Routes Settings

    TA3210 User Manual Routes Settings After connecting Yeastar TA3210 gateway with the VoIP server, you need to configure the routes settings on TA3210 to route the calls through the gateway. In this chapter, we introduce the following sections: IP->Port ...
  • Page 29 TA3210 User Manual 2) Detail Mode Choose “No” for Simple Mode, you will see the detailed configuration page as the following picture shows. Detailed settings for Match Incoming Calls and Handle Matched Incoming Calls are provided in Detailed Mode. Figure 5-2 Detailed Mode Route...

  • Page 30: Port->Ip/Port

    Port->IP/Port routes are used to control incoming calls to PSTN trunks on TA3210 and route the calls to your SIP server or another PSTN trunk on TA3210. Click “Edit” to check the route details, there are two modes for you.
  • Page 31 TA3210 User Manual Table 5-4 Description of Simple Mode Route Item Description Define the route name. Route Name Choose the FXO port or port group for the incoming calls. Call Source Choose the trunk or trunk group to route the incoming calls to.

  • Page 32: Blacklist

    TA3210 User Manual Table 5-5 Description of Handle Matched lncoming Calls Settings Item Description Choose the trunk or trunk group to route the incoming calls Call Destination Direct number to the SIP Server. The parameter is ignored Hotline if a SIP Account is selected on this route.
  • Page 33 TA3210 User Manual Tick “Allow All Numbers”, callback feature will work for all numbers. Figure 5-6 Callback Settings 33/66...

  • Page 34: Gateway Settings

    TA3210 User Manual Gateway Settings This chapter explains Gateway settings, which can be applied globally to TA3210. The gateway settings can be configured under Gateway→ Gateway Settings. General Preferences  General Preferences Figure 6-1 General Preferences Table 6-1 General Preferences...

  • Page 35: Audio Settings

    TA3210 User Manual Audio Settings This chapter explains prompt settings on TA3210.  Custom Prompts Custom Prompts We can upload the prompts in this page; you can also download it and save it as a backup. Figure 7-1 Custom Prompts The administrator can upload prompts by doing the following: 1) Click “Upload Prompt”.

  • Page 36: Advanced Settings

    TA3210 User Manual Advanced Settings This chapter explains SIP settings and Distinctive Ringtones.  Tone Zone Settings DTMF Settings  Tone Zone Settings Advanced ring tones for all the FXO ports can be configured on this page. There are pre-programmed tone zone settings for some countries and regions. Users can simply find and select thier country to get tone zone settings for the gateway.

  • Page 37: Dtmf Settings

    2nd Dial Tone Used for the second stage dial tone. DTMF Settings DTMF signal sent from TA3210 to the receiver can be set on this page. Figure 8-3 DTMF Settings Digit Length and Dial Pause Between Digit: 100.100 (ms) ...

  • Page 38: Network Preferences

     SNMP Settings  LAN Settings After successfully logging in the TA3210 Web GUI for the first time, you can go to System→Network Preferences→LAN Settings to configure the network for TA3210. Figure 9-1 LAN Settings -- Static IP Address Mode...

  • Page 39: Service

    Figure 9-4 Service Settings Table 9-2 Description of Service Settings Item Description By using SSH, you can log in to TA3210 and run commands. It's disabled by default. We don't recommend enabling it if not needed. The default port for SSH is 8022.

  • Page 40: Vlan Settings

    3 switches. Note that some of the switches don’t support VLAN. Note: TA3210 acts as a VLAN client, a 3-layer switch is needed. Figure 9-5 VLAN Settings Please follow the steps below to set up VLAN on TA3210.

  • Page 41: Vpn Settings

    The VPN can be used to send any kind of network traffic securely. TA3210 supports OpenVPN. Figure 9-6 VPN Settings Enable VPN ...

  • Page 42: Static Route

    TA3210 User Manual Figure 9-7 DDNS Settings Table 9-4 Description of DDNS Settings Item Description Enable DDNS Select the checkbox to enable DDNS. DDNS Server Select the DDNS server you sign up for service. User Name User name the DDNS server provides you.
  • Page 43 TA3210 User Manual Figure 9-8 Static Route 1) Route Table The current route rules of TA FXO Gateway. 2) Static Route Rules You can add new static route rules here. Table 9-4 Description of Static Route Settings Items Description Destination The destination network to be accessed to by TA FXO Gateway.

  • Page 44: Snmp Settings

    TA3210 User Manual SNMP Settings Simple Network Management Protocol (SNMP) is an Internet-standard protocol for managing devices on IP networks. Yeastar TA3210 gateway supports three versions: V1, V2C and V3. Figure 9-9 SNMP Settings 44/66...

  • Page 45: Security Center

    TA3210 User Manual Security Center This chapter describes how to secure your TA3210. It is strongly recommended that users configure firewall and other security options on TA3210 to prevent the attack fraud and the system failure or calls loss. Security Center ...

  • Page 46: Alert Settings

    TA3210 User Manual 3) Port In “Port” tab, you can check SIP port and HTTP port. you can enter the corresponding setting page directly by clicking the button in “Setting” column. Figure 10-3 Security Center -- Port Alert Settings If the device is under attack, the system will alert users via call or E-mail.
  • Page 47 TA3210 User Manual Figure 10-5 Alert Settings Table 10-1 Description of Alert Settings Item Description Phone Notification Settings Phone Whether to enable phone notification or not. Notification Port The port that was attacked. The numbers could be set for alert notification; users can set up multiple extension and outbound phone numbers.

  • Page 48: Ami Settings

    There are two main types of messages on the Asterisk Manager Interface: manager events and manager actions. The 3 party software can work with TA3210 using AMI interface. It is disabled by default. If necessary, you can enable it. 48/66...

  • Page 49: Certificates

    TA3210 User Manual Figure 10-5 AMI Settings User Name, Password & Port  After enabling AMI, you can use this username and password to log in TA3210. The default port is 5038. Permitted "IP address/Subnet mask"  You can set which IP is allowed to log in TA3210 AMI interface.

  • Page 50: Firewall Rules

    TA3210 User Manual Firewall Rules Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.
  • Page 51 TA3210 User Manual 2) Common Rules There is no default rule; you can create one as required. Figure 10-8 Common Rules Table 10-3 Description of Common Rules Item Description A name for this rule, e.g. “HTTP”. Name Simple description for this rule. E.g. accept the specific host to Description access the Web interface for configuration.

  • Page 52: Ip Blacklist

    TA3210 User Manual 3) Auto Defense Figure 10-9 Auto Defense Table 10-4 Description of Auto Defense Items Description The port you want to auto defense, for example, 8022. Port Select the protocol. You can select UDP or TCP. Protocol The maximum packets or connections can be handled per unit time.
  • Page 53 TA3210 User Manual Figure 10-11 Add Blacklist Rule Table 10-5 Description of Auto Blacklist Rules Item Description Auto defense port Port Auto defense protocol. TCP or UDP. Protocol Allowed IP packets number in the specific time interval. IP Packets The time interval to receive IP packets. For example, IP packets 90, Time Interval time interval 60 means 90 IP packets are allowed in 60 seconds.

  • Page 54: System Preferences

    2. Enter a new password and retype the new password to confirm. The password complexity will be detected, which will help users to set a strong password and make TA3210 safer. A strong password is comprised of letters, numbers and characters.

  • Page 55: Date And Time

    TA3210 User Manual Date and Time Please adjust the time of TA3210 (including the time zone) consistent with your local time. Go to System→System Preferences→Date and Time to configure the system date and time. Figure 11-2 Date and Time Table 11.1 Description of Date and Time settings...

  • Page 56: Auto Provision Settings

    MyPBX during boots up. In PNP mode, you just need to place the TA3210 in the same IP range network with MyPBX, then you can find the TA3210 and provision it on MyPBX ”TA Provisioning”...
  • Page 57  Another way to do auto provision is to download configuration file from the configured server URL. Fill in the URL, user name, password, and set the time, TA3210 will get the configuration file from the server automatically and regularly.

  • Page 58: Firmware Update

    Yes: The gateway always apply the updated configuration file.  Firmware Update TA3210 can be upgraded to a new firmware version via HTTP or TFTP. Please go to System→ System Preferences→ Firmware Update to complete the upgrade operation. 58/66...

  • Page 59: Upgrade Through Http

    During upgrading, do NOT turn off the power. or the system will be damaged. If you are trying to upgrade through HTTP, please make sure that your TA3210 is able to access external network, or it cannot access Yeastar website to get the firmware file, causing the upgrade failure.
  • Page 60 TA3210 User Manual Figure 11-9 Configure Tftpd32 Step3. Log in to the TA3210 Web interface, go to System→System Preferences→Firmware Update, and choose “TFTP Server”. Figure 11-10 Upgrade through TFTP 1) TFTP Server: Fill in IP address of tftpd32 server (your PC’s IP address).

  • Page 61: Backup And Restore

    TA3210 configurations to a file. Notes: 1. When you have updated the firmware version, it’s not recommended to restore using an old package. 2. Backup from an earlier version cannot be restored on TA3210 of a later version. Create a New Backup  Click to create a new backup.

  • Page 62: Status

    TA3210 User Manual Status You can check the system status on Status→System Status, where FXO Port and trunk Status, Network Status and System Info can be checked. Port/Trunk Status  Network Status  System Info  Port/Trunk Status Figure 12-1 Port/Trunk Status FXO Port Status ...

  • Page 63: Network Status

    TA3210 User Manual VoIP Trunk Status  1) SIP/IAX Type Table 12-2 Description of SIP/IAX Trunk Status Status Description Registered Successful registration, trunk is ready for use. Unregistered Trunk registration failed. Request Sent Registering. Waiting for Wrong password. Authentication 2) SP-SIP/IAX Type...

  • Page 64: System Info

    TA3210 User Manual System Info In this page, we can check the hardware/firmware version, or the disk usage of TA FXO Gateway. Figure 12-3 System Info 64/66...

  • Page 65: Reports

    TA3210 User Manual Reports Users could check the call logs, system logs on Status→Reports page, and use the packet Tool and Port Monitor Tool to capture debug logs from TA3210. Call Logs  System Logs  Packet Tool  Port Monitor Tool ...

  • Page 66: Packet Tool

    Save debug information (up to 2 log files) Packet Tool This feature is used to capture packets for technician. Integrate packet capture tool “Wireshark” in TA3210. Users also could specify the destination IP address and port to get the packets. Figure 13-3 Packet Tool ...

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