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• Important operating and
maintenance instruc-
tions included.
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
•
Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
CAUTION
Fuel Type: Wood Pellets, less than 38mm in length,
6mm to 8mm in diameter.
Burning of any other type of fuel voids your warranty.
www.quadrafire.com
CASTILE & SANTA FE PELLET INSERT
Owner's Manual
Installation and Operation
CASTILEI-CE-MBK
SANTAFEI-CE-MBK
DO NOT DISCARD THIS MANUAL
Read, understand and
•
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
Models:
NOTICE
Leave this manual with
•
party responsible for use
and operation.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
Check building codes prior to installation.
• All local regulations, including those referring to national and
European standards need to be complied with when installing
the appliance.
• Consult local fire officials or authorities having jurisdiction
about restrictions, installation inspection, and permits.
7069-101B
R
WARNING
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
CAUTION
October 27, 2011
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Related Manuals for Quadra-Fire CASTILE
Summary of Contents for Quadra-Fire CASTILE
- Page 1 CASTILE & SANTA FE PELLET INSERT Owner’s Manual Installation and Operation Models: CASTILEI-CE-MBK SANTAFEI-CE-MBK NOTICE DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with • • • Important operating and follow these instruc- party responsible for use maintenance instruc- tions for safe installa- and operation. tions included. tion and operation. WARNING...
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Page 2: Congratulations
Castile & Santa Fe CE Insert and Welcome to the Quadra-Fire Family Hearth & Home Technologies welcomes you to our tradition of and fireplaces. And yet we are old-fashioned when it comes to excellence! In choosing a Quadra-Fire appliance, you have our craftsmanship. Each unit is meticulously fabricated and surfaces assurance of commitment to quality, durability, and performance. are hand-finished for lasting beauty and enjoyment. Our pledge to quality is completed as each model undergoes a quality control This commitment begins with our research of the market, inspection. including ‘Voice of the Customer’ contacts, ensuring we make products that will satisfy your needs. Our Research and Devel-... -
Page 3: Table Of Contents
Castile & Santa Fe CE Insert Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS C. Tools & Supplies Needed........19 Congratulations ...............2 D. Inspect Appliance and Components ....19 Sample of Safety/Serial Numer Label ......2 E. Pre-Burn Checklist ..........19 Safety Alert Key ...............3 Limited Warranty .............4-5 Section 6: Dimensions & Clearances A. Appliance Dimensions........20 Section 1: Listing and Code Approvals B. Clearance to Combustibles,... -
Page 4: Limited Warranty
Castile & Santa Fe CE Insert Page 4 October 27, 2011 7069-101B... - Page 5 Castile & Santa Fe CE Insert Page 5 October 27, 2011 7069-101B...
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Page 6: Section 1: Listing And Code Approvals
This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. *Thermal output will vary, depending on the type of fuel you use in your appliance. Consult your Quadra-Fire dealer for best results. WARNING! Risk of Fire! Hearth & Home Technologies dis- C. Electrical Rating claims any responsibility for, and the warranty and agency listing will be voided by the following actions. -
Page 7: User's Guide
Castile & Santa Fe CE Insert User’s Guide Operating Instructions WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • Do not touch glass until it is cooled • NEVER allow children to touch glass • Keep children away • CAREFULLY SUPERVISE children in same room as appliance. • Alert children and adults to hazards of high temperatures. High temperatures may ignite clothing or other flammable materials. • Keep clothing, furniture, draperies and other flammable materials away. -
Page 8: Fire Safety
Castile & Santa Fe CE Insert A. Fire Safety Clinkers To provide reasonable fire safety, the following should be Minerals and other non-combustible materials such as sand given serious consideration: will turn into a hard, glass-like substance called a clinker when heated in the firepot. • Install at least one smoke detector and CO monitor on each floor of your home. Trees from different areas will vary in mineral content. That is why some fuels produce more clinkers than others. • Locate detectors away from the heating appliance and close to the sleeping areas. Moisture • Follow the detector’s manufacturer’s placement and Always burn dry fuel. Burning fuel with high moisture content... -
Page 9: General Operation Information
Castile & Santa Fe CE Insert D. General Operating Information WARNING 1. Thermostat Calls For Heat Fire Hazard. The appliance is like most modern furnaces; when the thermostat Keep combustible materials, gasoline calls for heat, your appliance will automatically light and deliver and other flammable vapors and liquids heat. clear of appliance. When the room is up to temperature and the thermostat is • Do NOT store flammable materials in the appliance’s vicinity. satisfied, the red call light will shut off and the appliance will shut • DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE, down. The red call light is located behind the right access panel. -
Page 10: Starting Your First Fire
Castile & Santa Fe CE Insert G. Starting Your First Fire H. Fire Characteristics 1. A thermostat is required for proper operation of this A properly adjusted fire with the heat output control button appliance. At this time, fill the hopper with pellets, set set on “HIGH” has a short active flame pattern that extends the thermostat to its lowest setting. Plug the power cord out of the firepot approximately 102mm. into nearby outlet. If the fire has tall flames with black tails and seems somewhat 2. The exhaust blower will stay on for approximately 18 lazy, the feed rate will need to be reduced. -
Page 11: Ignition Cycles
Castile & Santa Fe CE Insert J. Ignition Cycles K. Clear Space 1. At the beginning of each ignition cycle, it is normal to see WARNING! RISK OF FIRE! Do NOT place combustible some smoke in the firebox. The smoke will stop once objects in front of the appliance. High temperatures may the fire starts. ignite clothing, furniture or draperies. Maintain a minimum 2. The convection blower will automatically turn on after your clearance of 914mm in front of appliance. appliance has reached the set temperature. Mantel: Avoid placing candles and other heat-sensitive This blower transfers heat from your appliance into the objects on mantel or hearth. Heat may damage these room, and will continue to run after the thermostat has objects. -
Page 12: Section 3: Maintaining & Servicing Appliance A. Proper Shutdown Procedures
Castile & Santa Fe CE Insert Maintaining & Servicing Your Appliance C. General Maintenance A. Proper Shutdown Procedure 1. Types of Fuel Depending on the type of fuel you are burning will dictate how CAUTION often you have to clean your firepot. If the fuel you are burning has a high dirt or ash content it may Shock and Smoke Hazard be necessary to clean the firepot more than once a day. • Turn down thermostat, let appliance completely Dirty fuel will cause clinkers to form in the firepot. A clinker is cool and exhaust blower must be off. Now you formed when dirt, ash or a non-burnable substance is heated to can unplug appliance before servicing. 1093°C and becomes glass-like. • Smoke spillage into room can occur if appliance is not cool before unplugging. - Page 13 Castile & Santa Fe CE Insert 4. Cleaning Ash Pan/Drawer 2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool • Frequency: Weekly or every 5 bags or more frequently depending on ash build • Frequency: Daily or more often as needed • By: Homeowner • By: Homeowner Locate the ash pan/drawer underneath the firepot and a. The appliance must be in complete shutdown and slide the ash drawer straight out. Empty into a non- cool and the exhaust blower off. NOTE: If you are...
- Page 14 Castile & Santa Fe CE Insert 6. Cleaning Heat Exchanger Chambers & Drop Tube 8. Cleaning the Hopper • Frequency: Weekly or every 15 bags or more fre • Frequency: Monthly or after burning 50 bags of fuel quently depending on ash build-up • By: Homeowner • By: Homeowner After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up. WARNING A combination of sawdust and pellets on the auger reduces the amount of fuel supply to the firepot. This Heat exchanger cleaning rods may be warm can result in nuisance shutdowns and mis-starts.
- Page 15 Castile & Santa Fe CE Insert 10. Soot and Fly Ash: Formation & Need for Removal 14. Preparing Firebox for Non-Burn Season in Exhaust Venting System. • Frequency: Yearly at the end of the heating season • Frequency: Yearly or more frequently depending on • By: Homeowner ash build-up. a. Be sure the appliance is allowed to cool, has been •...
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Page 16: High Ash Fuel Content Maintenance
Castile & Santa Fe CE Insert D. High Ash Fuel Content Maintenance • Frequency: As needed • By: Homeowner Pellets Back Up Firepot Overfills In Feed Tube Poor quality pellet fuel, or lack of maintenance, can create conditions that make the firepot fill quickly with ashes and clinkers. This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking, sooting Ash Build Up in Firebox and possible hopper fires. Figure 16.1 shows an example... -
Page 17: Section 4: Troubleshooting For Homeowner
Castile & Santa Fe CE Insert Troubleshooting for Homeowner A. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise. 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance. 2. White ash buildup on glass. 2. This is normal. Clean the glass using any non-abrasive glass cleaner. 3. Glass has buildup of black soot 3. Excessive build-up of ash. See solution #4. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent cleaning of the glass is required. 4. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent clean- ing of the glass is required. -
Page 18: Installer's Guide
Castile & Santa Fe CE Insert Installer’s Guide Getting Started Since pellet exhaust can contain ash, soot or sparks, you A. Design, Installation & Location Considerations must consider the location of: • Windows 1. Appliance Location • Air Intakes NOTICE: Check building codes prior to installation. • Air Conditioner • Installation MUST comply with all local building codes • Overhang, soffits, porch roofs, adjacent walls and regulations including those referring to national and • Landscaping, vegetation... -
Page 19: Thermostat Location
Castile & Santa Fe CE Insert E. Pre-Burn Check List B. Thermostat Location The thermostat’s location will have some effect on the Place the appliance in a location near the appliance’s operation. final installation area and follow the proce- dures below: When the thermostat is located close to the appliance, it may require a slightly higher temperature setting to keep the rest Open the appliance and remove all the parts of the house comfortable. and articles packed inside the Component Pack. Inspect all the parts and glass for ship- If the thermostat location is in an adjacent room or on a different floor level, you will notice higher temperatures near ping damage. Contact your dealer if any irregu-... -
Page 20: Appliance Dimensions
Castile & Santa Fe CE Insert Dimensions and Clearances A. Appliance Dimensions 28-7/8” (733mm) 707mm 23-5/8” (600mm) 594mm 8” (203mm) 203mm 21-1/2” 819mm (546mm) Figure 20.1 - Top View Figure 20.4 - Top View 25-3/8” 645mm) 23” 629mm 483mm 584mm) 12-3/4”... -
Page 21: Clearance To Combustibles, Masonry & Zero Clearance
Insert side to maximum. 2-1/4 inch chimney liner meeting type UL 103 HT requirements (57mm) face trim (2100°F) per UL 1777. * the Castile and Santa Fe inserts are only intended •If the chimney is not listed as meeting HT requirements, for installation into a masonry or factory built fire- or if the factory built fireplace was tested prior to 1998, a place full height listed chimney liner must be installed from the appliance flue collar to the chimney top. -
Page 22: Section 7: Vent Information
Castile & Santa Fe CE Insert Vent Information B. Avoiding Smoke and Odors A. Venting Termination Requirements Negative Pressure, Shut-Down and Electrical Power CAUTION Failure Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a To reduce the probability of back-drafting or burn-back in sun deck or porch, narrow walkway or closely fenced area, the pellet appliance during power failure or shut down con- or any location that can build up a concentration of fumes ditions, it must be able to draft naturally without exhaust such as a stairwell, covered breezeway, etc. -
Page 23: Negative Pressure
Castile & Santa Fe CE Insert Vent Configurations To minimize the effects of negative air pressure: To reduce probability of reverse drafting during shut-down • Install the outside air kit with the intake facing prevailing conditions Hearth & Home Technologies strongly recom- winds during the heating season mends: • Ensure adequate outdoor air for all combustion appliances and exhaust equipment • I nstalling the pellet vent with a minimum vertical run of 1.52m. Preferably terminating above the roof line. • Ensure furnace and air conditioning return vents are not located in the immediate vicinity of the appliance • I nstalling the outside air kit at least 1.22m below the vent termination. • Avoid installing the appliance near doors, walkways or... -
Page 24: Chimney & Exhaust Connection
Castile & Santa Fe CE Insert E. Chimney and Exhaust Connection CAUTION Chimney & Connector: Use 76mm to102mm diameter type "L" or "PL" venting system. It can be vented vertically • DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE or horizontally. SERVICING ANOTHER APPLIANCE. 2. Residential: Use 24 gauge single wall flue connector or • DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT Listed double wall flue connector to Class A Listed metal OR SYSTEM. -
Page 25: Pellet Venting Charts
Castile & Santa Fe CE Insert F. Pellet Venting Charts WARNING The maximum horizontal venting allowed with no vertical vent- ing attached is 219mm including one 90° elbow or two 45° Fire Risk. elbows. This is our recommended horizontal venting instal- • Only LISTED venting components may be lation. Addition of any horizontal venting beyond 1219mm used. -
Page 26: Full Reline With Outside Air-Horizontal
Castile & Santa Fe CE Insert Venting Systems A. Full Reline With Horizontal Outside Air WARNING Fire Risk. CAUTION Inspection of Chimney: • Masonry chimney must be in good condition. Never draw outside combustion air from: • Meets minimum standard of NFPA 211 • Wall, floor or ceiling cavity • Factory-built chimney must be a minimum 152mm • Enclosed space such as an attic or garage UL103 HT. NOTE; Use metal plate around NOTE; Use metal plate around... -
Page 27: Full Reline Without Outside Air-Vertical
Castile & Santa Fe CE Insert B. Full Reline With Vertical Outside Air CAUTION NOTE: Check clearances carefully for this type of installation to ensure adequate room for outside air Check building codes prior to installation. venting. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult local building, fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits. -
Page 28: Section 9: Appliance Set-Up
Castile & Santa Fe CE Insert Appliance Set-Up B. Outside Air Kit Instructions A. Leveling System Parts Included in Kit: 1 piece of 51mm x 914mm flex The leveling bolts are located at the rear of the appliance. hose, 2 hose clamps, 1 collar assembly, 1 termination cap To access the bolts, remove the side access panels. Reach assembly, 1 trim ring, fasteners and air intake channel in and turn the bolt to the desired height to level the appli- (discard). ance. Shown in Figures 31.1 and 31.2. Tools Needed: Phillips head screwdriver; wire cutters; hole saw or jig saw. 1. Measure distance from floor to air vent opening in appli- ance and mark location on wall. 2. Use saw to cut opening in wall. Cut a 64 to 76mm open- ing on inside wall and a 76 to 89mm opening on outside of house. -
Page 29: Door Handle Removal
Castile & Santa Fe CE Insert C. Door Handle Removal 9. There are 3 holes in the back flange of the top to secure it to the wall if necessary. Use the appropriate fastener 1. Open the outer door. for the type of wall material, i.e., brick, sheetrock, etc. 2. Unlatch and open the firebox door. NOTE: 9.5mm thick tile or like material can be cut to size 3. Continue to turn handle until it is free from the firebox and fit under lip of top trim edge for a decorative touch. door. Figure 32.3. D. Door Removal EXPLODED VIEW OF SCISSORS 1. Open the outer door. - Page 30 Castile & Santa Fe CE Insert F. Hearth Support For Standard Surround Only Install Front Last Figure 33.1 - Assembled View Bend top and bottom tabs toward inside Figure 33.3 Turn right side up and attach top cast ring Figure 33.4 Figure 32.2...
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Page 31: Hearth Support, Standard Surround
Castile & Santa Fe CE Insert F. Hearth Support For Standard Surround (Cont’d) Base Plate Only Installation Back of Top Panel Parts Needed: (1) cast ring (2) base zero clearance panel extensions. Discard balance of parts. Screws Tools Needed: Phillips head screwdriver 1. Attach base zero clearance panel extensions to cast ring. 2. Place assembly under appliance. Back of Side Panel Figure 34.2 Cast Trim Footer View of "L"... -
Page 32: Surround Cast Trim Set
Castile & Santa Fe CE Insert H. Surround and Cast Trim Set (4) Felt Vibration Insulation Pads (CASTILE INSERT) ncluded in Surround Kit: (2) side surrounds, left and Secure right; (1) surround top; (1) fastener package. Surrounds to Cast Trim Kit Included in Cast Trim Kit: (2) cast trim legs, left and right; (1) cast trim header; (2) cast trim footers, left and right Tools Needed: Powered 102mm to 152mm Phillips head Attach Magnet... -
Page 33: Panel And Trim Set
Castile & Santa Fe CE Insert I. Panel and Trim Set (SANTA FE INSERT) 1. Lay panel top and legs face down on protective cov- ering to prevent scratching. 1. Attach the panel legs to the top panel using a Phillips head screwdriver. There are 2 screws for each leg. Figure 36.2. 2. Open the hopper lid by pulling toward you. This will make it easier to set the panels in place. Secure the Attach panel panels to the insert, 2 screws per leg, as shown in legs to top Figure 36.3. -
Page 34: Log Set Placement (Optional)
Castile & Santa Fe CE Insert J. Optional Log Set Placement Instructions CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. Two Piece Log Set Installation 1. Open door to expose the firebox. 2. Install the left log first and then the right log. Figure 37.1 3. Lean the logs against the cast iron brick in the back of the firebox. 4. Push the logs to the far left and far right against the sides of the firebox. Figure 37.2. -
Page 35: Thermostat Installation
Castile & Santa Fe CE Insert K. Thermostat Installation A 12 volt AC thermostat is required to operate this pellet CAUTION appliance. You may use the included wall mount thermo- stat or purchase an optional programmable thermostat Shock hazard. or remote control. • Do NOT remove grounding prong from plug. The included thermostat is equipped with an adjustable • Plug directly into properly grounded 3 prong heat anticipator. The current rating is .05 amps. The receptacle. • Route cord away from appliance. anticipator needs to be adjusted to the lowest setting • Do NOT route cord under or in front of appli- available. ance. 2. When mounting a thermostat on a wall, be sure to follow your thermostat installation instructions carefully. -
Page 36: Contact Information
1445 North Highway Colville, WA 99114 Division of HNI CORPORATION www.quadrafire.com Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer visit our website at www.quadrafire.com NOTICE DO NOT DISCARD THIS MANUAL...
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