Quadra-Fire 810-02901 (MBK) Owner's Manual Installation And Operation
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Owner's Manual

Installation and Operation

Models:
810-02901
(MBK)
810-03201
(PMH)
CASTINS-CSB
CASTINS-CWL
• Important operating and
maintenance instruc-
tions included.
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
www.quadrafire.com
CASTILE PELLET INSERT
DO NOT DISCARD THIS MANUAL
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
CAUTION
CAUTION
Leave this manual
with party respon-
sible for use and
operation.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection,
and permits.
250-7251H
R
Tested and
O-T L
Listed by
C
US
OMNI-Test Laboratories, Inc.
WARNING
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
CAUTION
January 28, 2010
Portland
Oregon USA

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Summary of Contents for Quadra-Fire 810-02901 (MBK)

  • Page 1: Installation And Operation

    CASTILE PELLET INSERT Owner’s Manual Portland Tested and O-T L Oregon USA Listed by Installation and Operation OMNI-Test Laboratories, Inc. Models: 810-02901 (MBK) 810-03201 (PMH) CASTINS-CSB CASTINS-CWL CAUTION DO NOT DISCARD THIS MANUAL Leave this manual • Important operating and Read, understand and •...
  • Page 2 Castile Pellet Insert Hearth & Home Technologies welcomes you to our SAMPLE OF CLEARANCE TO COMBUSTIBLES LABEL tradition of excellence! In choosing a Quadra-Fire LOCATION: On beaded chain behind right access appliance, you have our assurance of commitment panel. Panel hinges open.
  • Page 3: Table Of Contents

    Castile Pellet Insert Safety Alert Key: DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
  • Page 4: Section 1: Listing And Code Approvals

    • Install any component not approved by Hearth & or “PL” connector pipe. Home Technologies A Quadra-Fire Outside Air Kit must be installed in a mobile • Install parts or components not Listed or approved. home installation. You must order the Outside Air Kit sepa- Improper installation, adjustment, alteration, service or rately.
  • Page 5: Section 2: Getting Started

    Castile Pellet Insert Getting Started Since pellet exhaust can contain ash, soot or sparks, you A. Design, Installation & Location Considerations must consider the location of: • Windows 1. Appliance Location • Air Intakes NOTICE: Check building codes prior to installation. • Air Conditioner • Installation MUST comply with local, regional, state and national codes and regulations.
  • Page 6: Locating Your Appliance & Chimney

    Castile Pellet Insert B. Locating Your Appliance & Chimney D. Negative Pressure Location of the appliance and chimney will affect WARNING! Risk of Asphyxiation! Negative pressure can performance. cause spillage of combustion fumes and soot. • Install through the warm airspace enclosed by the building envelope. This helps to produce more draft, especially Negative pressure results from the imbalance of air avail- during lighting and die-down of the fire.
  • Page 7: Fire Safety

    Castile Pellet Insert E. Fire Safety F. Tools And Supplies Needed To provide reasonable fire safety, the following should be Tools and building supplies normally required given serious consideration: for installation, unless installing into an existing • Install at least one smoke detector on each floor of your masonry fireplace: home.
  • Page 8: Appliance Dimensions

    Castile Pellet Insert Dimensions and Clearances A. Appliance Dimensions 8-1/16 in. 4-1/ in. (71mm) (1105mm) -7/16 in. 4-1/ in. (595mm) 8 in. (1080mm) (0mm) 11-1/16 in. (81mm) 0-/8 in. (77mm) 0 in. (76mm) -5/16 in. (81mm) Figure 8.1 - Top View Figure 8.2- Front View Height Width...
  • Page 9: Clearances To Combustibles As A Built-In, Ul And Ulc

    Castile Pellet Insert B. Clearance To Combustibles, UL and ULC AS A BUILT-IN 0” (0mm) Clearance To Exposed Section And Face Trim Figure 9.1 Inches Millimeters Top of Hopper Top or Rear Vent Side of Outside Skin Top or Rear Vent Back of Hopper Top Vent Rear Vent...
  • Page 10: Clearances To Combustibles, Masonry & Zero Clearance

    Castile Pellet Insert C. Masonry and Zero Clearance Fireplaces Inches Millimeters A Insert side to combustible MANTEL side wall B Insert top to mantel C Insert top to face trim D Insert side to face trim Figure 10.1 D. Floor Protection Inches Millimeters Floor protection hearth extension...
  • Page 11 Castile Pellet Insert F. Removing Metal Floor of Factory-Built Firebox • The firebrick (refractory), glass doors, screen rails, screen Use  x 4 from insert mesh and log grates can be removed from a factory-built packaging to support insert firebox in order to gain minimum insert opening require- ments.
  • Page 12: Fireplace

    Castile Pellet Insert H. Altering the Factory-Built Fireplace G. Prefabricated Metal Chimney • The fireplace must not be altered, except for the The chimney can be new or existing, masonry or prefabricated exceptions listed below. Do not removal the bricks and and must meet the following minimum requirements: mortar from the existing fireplace.
  • Page 13: Section 4: Vent Information

    6 inch (76-15mm) Top Vent Offset Adapter, use Listed such as a stairwell, covered breezeway, etc. double wall flue connector. A Quadra-Fire Outside Air Kit must be used with manufactured home installations. . Termination must exhaust above air inlet elevation. It is recommended that at least 60 inches (1.5m) of verti-...
  • Page 14: Equivalent Feet Of Pipe

    Castile Pellet Insert WARNING C. Equivalent Feet of Pipe Improper installation, adjustment, alteration, service or The table below can help you calculate the equivalent feet maintenance can cause injury or property damage. Refer of pipe which is a method used to determine pellet vent size. to the owner’s information manual provided with this appli- ance.
  • Page 15: Section 5: Venting Systems

    Castile Pellet Insert Venting Systems A. Full Reline With Outside Air - Horizontal WARNING Fire Risk. Inspection of Chimney: CAUTION • Masonry chimney must be in good condition. • Meets minimum standard of NFPA 11 Never draw outside combustion air from: •...
  • Page 16: Full Reline With Outside Air-Vertical

    Castile Pellet Insert B. Full Reline With Outside Air - Vertical NOTE: In Canada only a full reline is allowed per ULC NOTE: Check clearances carefully for this type of instal- S68, ORD ULC C148-M1990. lation to ensure adequate room for outside air venting. 305mm min.
  • Page 17: Section 6: Mobile Home

    Castile Pellet Insert Mobile Home A. Mobile Home Installation CAUTION You must use a Quadra-Fire Outside Air Kit for instal- THE STRUCTURAL INTEGRITY OF THE MOBILE HOME lation in a mobile home. FLOOR, WALL AND CEILING/ROOF MUST BE MAIN- TAINED...
  • Page 18: Section 7: Appliance Set-Up

    Castile Pellet Insert Appliance Set-Up B. Leveling System A. Reversible Top or Rear Flue Adapter The back legs are adjustable to allow for customized fit Top Vent Installation into zero clearance boxes. 1. Release ammo can latches on each side. Figure 18.1. 1.
  • Page 19: Outside Air Kit

    Castile Pellet Insert C. Outside Air Kit Instructions D. Zero Clearance Trim Support Instructions Parts Included in Kit: 1 piece of  inch x  ft. flex hose,  NOTE: Only for use on small size panels. hose clamps, 1 collar assembly, 1 termination cap assem- bly, 1 air intake channel, 1 trim ring, fasteners.
  • Page 20: Zero Clearance Trim Support

    Castile Pellet Insert D. Zero Clearance Trim Support (Cont’d) Cast Trim Footer 1. Remove contents from box and lay on protective surface to avoid scratching the paint. 2. Lay zero clearance front and sides face down. Bend the tab down toward the inside. 3.
  • Page 21: Panel Set & Cast Trim

    Castile Pellet Insert F. Panel & Trim Set, Econo E. Panel Set And Cast Trim Set Included in Panel Kit: () side panels, left and right; (1) () corner brackets and set Included in Panel & Trim Kit: panel top; (1) fastener package. screws;...
  • Page 22: Log Set Placement

    Castile Pellet Insert G. Optional Log Set Placement Instructions CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. Four Piece Log Set Installation 1. Open the hinged cast face and open the glass door assembly. Positioning the logs. Place the right rear log as shown.
  • Page 23: Thermostat Installation

    Castile Pellet Insert H. Thermostat Installation A 1 volt AC thermostat is required to operate this CAUTION pellet appliance. You may use the included wall mount thermostat or purchase an optional programmable Shock hazard. • Do NOT remove grounding prong from plug. thermostat or remote control.
  • Page 24: Section 8: Operating Instructions

    Castile Pellet Insert Operating Instructions A. Fuel Size, Material and Storage 2. Shelled Field Corn (Cont’d) 1. Wood Pellets Fuel pellets are made from sawdust or wood by-products. If the corn used. In cases where it is acceptable for the appliance source material is hardwood, they can have a higher mineral to run full time, 100% corn will work after the fire has been content, creating more ash.
  • Page 25: General Operation Information

    Castile Pellet Insert C. Before Your First Fire B. General Operating Information 1. First, make sure your appliance has been properly 1. Thermostat Calls For Heat installed and that all safety requirements have been met. The appliance is like most modern furnaces; when the thermostat Pay particular attention to the fire protection, venting and calls for heat, your appliance will automatically light and deliver thermostat installation instructions.
  • Page 26: Feed Rate Adjustment

    Castile Pellet Insert F. Feed Rate Adjustment The fuel adjustment control rod is factory set, and should be adequate for most fuels. Control Box Red Call The set screw is located at the bottom of the hopper and Light set loose at the factory so the fuel adjustment control rod Fuse will slide by only loosening the wing nut.
  • Page 27: Frequently Asked Questions

    Castile Pellet Insert H. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise. 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance.
  • Page 28: Section 9: Troubleshooting

    Castile Pellet Insert With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 29 Castile Pellet Insert Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in appliance, (Cont’d) including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel.
  • Page 30 Castile Pellet Insert Symptom Possible Cause Corrective Action Convection blower fails to No call light. Defective control box. start. #1 snap disc defective. Replace snap disc. Blower not plugged in. Check that blower is plugged into wire har- ness. Blower is defective. Replace blower.
  • Page 31: Quick Reference Maintenance Chart

    Castile Pellet Insert Maintaining & Servicing Your Appliance C. General Maintenance & Cleaning A. Proper Shutdown Procedure 1. Types of Fuel Depending on the type of fuel you are burning will dictate how CAUTION often you have to clean your firepot. If the fuel you are burning has a high dirt or ash content or Shock and Smoke Hazard you are burning shelled field corn, it may be necessary to...
  • Page 32 Castile Pellet Insert 3. Cleaning Firepot with Cleaning Rod & Firepot 2. Remove Cast Sides for Cleaning & Maintenance Clean-Out Tool a. Loosen screw on top right corner directly under the cast Frequency: Daily or more often as needed • top, but do not remove.
  • Page 33 Castile Pellet Insert 7. Disposal of Ashes 4. Ash Removal from Firebox (Cont’d) Frequency: As needed • e. The  cleaning slide plates must be fully closed when By: Homeowner • cleaning is complete. See Disposal of Ashes. Ashes should be placed in a metal container with a tight-fitting lid.
  • Page 34 Castile Pellet Insert 10. Cleaning the Hopper CAUTION Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner • Handle glass assembly with care. After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up. When cleaning glass: •...
  • Page 35 Castile Pellet Insert D. High Ash Fuel Content Maintenance 16. Door Gasket Inspection Frequency: Monthly or after burning 1 ton of fuel • Frequency: When the ash build-up exceeds more • By: Homeowner • than half way up the firepot. To inspect the door rope (gasket), open the door and see By: Homeowner •...
  • Page 36: Igniter Replacement

    Castile Pellet Insert E. Igniter Replacement F. Glass Replacement WARNING • Glass is 5mm thick high temperature heat- resistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury Igniter Bracket a. Open hinged cast face and lift door assembly off Igniter Thumb Screw from the insert and lay on a flat surface face down.
  • Page 37: Baffle & Brick Removal

    Castile Pellet Insert Re-installing Baffle & Brick Set G. Baffle & Brick Set Removal 1. Place right brick in behind the right bracket, and then 1. Follow proper shutdown procedures on Page 31. slide to the left so the tabs are behind the center brick. The top baffle has a hook on the bottom left side that Figure 37.4 rests on the top lip of the cast brick.
  • Page 38 Castile Pellet Insert Re-installing Baffle & Brick Set (Cont’d) Lift brick, pull forward at an angle and drop down into notches Hook on Tab on left side right side Figure 38.4 Figure 38.1 Figure 38.5 Figure 38.2 Figure 38.3 Page 8 250-7251H January 28, 2010...
  • Page 39: Section 12: Reference Material

    Castile Pellet Insert Reference Materials When describing the location of a component part it is always AS YOU FACE THE FRONT OF THE APPLIANCE. A. Component Function 1. Control Box 7. Heat Exchangers a. The control box is located on lower right side of The heat exchangers transfer heat from the exhaust system appliance, behind cast side on top of the junction into convection air.
  • Page 40 Castile Pellet Insert center of the appliance and has a reset button. To access 16. Thermostat it remove the right cast side. If the fire tries to burn back The appliance is designed to run on a 1 volt AC thermostat. into the feed system or push exhaust up the feed tube, this The heat anticipator, if present, should be set on the lowest snap disc will shut the entire system off.
  • Page 41: Component Locations

    Castile Pellet Insert B. Component Locations 10 Heat Exchanger Tubes Feed Motor Exhaust Blower Figure 41.2 - Cleaning Rods & Heat Exchanger Tubes Convection Blower Figure 41.1 - Blowers & Feed Motor Control Box Red Call Light Fuse Power Cord Outlet Heat Output Switch...
  • Page 42: Exploded Drawing

    Castile Pellet Insert C. Exploded Drawing Figure 42.2 705-006 -4-09 Page 4 250-7251H January 28, 2010...
  • Page 43: Service Parts & Accessories

    Castile Pellet Insert D. Service Parts and Accessories HOW TO ORDER IMPORTANT: THIS IS DATED INFORMATION To order the entire assembly, order the top line part number only. When requesting service or replacement parts for your To order an individual part from an assembly, order the part(s) appliance please provide model number and serial number. listed in the indented portion. All parts listed may be orderd from an authorized dealer Stocked at Depot Item Description Comments Part Number...
  • Page 44 Castile Pellet Insert To order the entire assembly, order the top line part number only. HOW TO ORDER To order an individual part from an assembly, order the part(s) listed in the indented portion. Stocked at Depot Item Description Comments Part Number Gasket, Tadpole, /8 Qty: 10 Ft., Field cut to size 84-510 Glass Assembly 17-1/in. W x 11-5/8 in. H 7001-08 Hinge, Female 450-2910 Retainer, Rope 7001-192 Tape, Door Corner...
  • Page 45 Castile Pellet Insert To order the entire assembly, order the top line part number only. HOW TO ORDER To order an individual part from an assembly, order the part(s) listed in the indented portion. Stocked at Depot Item Description Comments Part Number Ash Catcher 414-0150 Plate, Ash Cleanout 7001-186 Bracket, Magnet 414-090 Bracket, Snap Disc 7005-5 Call Light Bulb Old Style Junction Box 812-0760 Call Light Lens Cover Old Style Junction Box 812-0750 Call Light, Fluorescent...
  • Page 46 Castile Pellet Insert To order the entire assembly, order the top line part number only. HOW TO ORDER To order an individual part from an assembly, order the part(s) listed in the indented portion. Stocked at Depot Item Description Comments Part Number ACCESSORIES Adjustable Hearth Support 1 in x 50 in, -10 in H ADJSPT-1 Damper,  Inch Tall Vertical Installs Only PEL-DAMP Damper, 4 Inch Tall Vertical Installs Only PEL-DAMP4 Log Set...
  • Page 47 Castile Pellet Insert To order the entire assembly, order the top line part number only. HOW TO ORDER To order an individual part from an assembly, order the part(s) listed in the indented portion. Stocked at Depot Item Description Comments Part Number Matte Black 414-7110MBK Porcelain Mahogany 414-7110PMH Header Powder Coat Sienna Bronze 414-7110CSB Powder Coat Willow 414-7110CWL Matte Black 414-710MBK Porcelain Mahogany 414-710PMH Trim Leg, Left Powder Coat Sienna Bronze 414-710CSB Powder Coat Willow...
  • Page 48: E. Service & Maintenance Log

    Castile Pellet Insert E. Service And Maintenance Log Date of Service Performed By Description of Service Page 48 250-7251H January 28, 2010...
  • Page 49: E. Service & Maintenance Log

    Castile Pellet Insert E. Service And Maintenance Log (Cont’d) Date of Service Performed By Description of Service Page 49 January 28, 2010 250-7251H...
  • Page 50: Warranty Policy

    Castile Pellet Insert F. Warranty Policy Page 50 250-7251H January 28, 2010...
  • Page 51 Castile Pellet Insert Page 51 January 28, 2010 250-7251H...
  • Page 52: Contact Information

    Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer please visit our web site at www.quadrafire.com NOTICE...

This manual is also suitable for:

Castins-csb810-03201 (pmh)Castins-cwl

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