Quadra-Fire CASTILEI-MBK Manual
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Quadra-Fire CASTILEI-MBK Manual

Quadra-Fire CASTILEI-MBK Manual

Castile pellet insert appliance
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Download this manual See also: Owner's Manual, Owner's Manual Installation and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CASTILE PELLET INSERT APPLIANCE
Model(s):
CASTILEI-MBK
CASTILEI-CSB
CAUTION
Tested and approved for wood pellets and corn pellets.
Burning of any other type of fuel voids your warranty.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fire officials or authorities having juris-
diction about restrictions, installation inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
CASTILEI-PMH
7022-515G
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire could result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not over fire - If appliance or chimney
connector glows, you are over firing. Over
firing will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fireplace.
•
Alert children and adults to hazards of high temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other flammable
materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com
November 27, 2017

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Summary of Contents for Quadra-Fire CASTILEI-MBK

  • Page 1 CASTILE PELLET INSERT APPLIANCE tions is not followed exactly, a fire could result causing property Model(s): damage, personal injury, or death. CASTILEI-MBK CASTILEI-PMH • Do not store or use gasoline or other flam- CASTILEI-CSB mable vapors and liquids in the vicinity of this or any other appliance.

  • Page 2: Sample Of Serial Number / Safety Label

    CASTILE INSERT ITEM PART NUMBER and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Riveted to appliance behind left side panel. Remove cast side and swing label forward Test Lab &...

  • Page 3: Table Of Contents

    CASTILE INSERT Safety Alert Key: DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

  • Page 4: Warranty Policy

    CASTILE INSERT B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5 CASTILE INSERT WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...

  • Page 6: Listing And Code Approvals

    WARNING E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990, (UM) 84-HUD Fire Risk. The Quadra-Fire Castile Pellet Insert meets the U.S. Envi- Hearth & Home Technologies disclaims any ronmental Protection Agency’s emission limits for pellet responsibility for, and the warranty will be voided appliances sold after May 15, 2015.

  • Page 7: Operating Instructions

    CASTILE INSERT User Guide Operating Instructions • Shelled field corn & other biomass fuels WARNING • Depending on the source material it may have a high or low ash content. Fire Risk. Higher Ash Content Material • Do not operate appliance before reading and •...

  • Page 8: General Operating Information

    CASTILE INSERT E. General Operating Information 2. Double check that the ash drawer and firebox are empty! 1. Thermostat Calls For Heat 3. Close the front door. The appliance is like most modern furnaces; when the CAUTION thermostat calls for heat, your appliance will automatically light and deliver heat.

  • Page 9: Fire Characteristics

    CASTILE INSERT pellets. The appliance will continue to run as long as the continue to run after the thermostat has stopped calling thermostat is calling for heat. for heat until the appliance has cooled down. 6. Once the appliance has ignited, let it burn for approximately 3.

  • Page 10: Frequently Asked Questions

    CASTILE INSERT N. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance.

  • Page 11: Maintenance And Service

    CASTILE INSERT Maintenance and Service When properly maintained, your fireplace will give you CAUTION many years of trouble-free service. Contact your dealer to answer question regarding proper operation, troubleshoot- Shock and Smoke Hazard ing and service for your appliance. Visit www.quadrafire. com to find a dealer.

  • Page 12: General Maintenance And Cleaning

    CASTILE INSERT c. Open door. There are 2 cleaning slide plates to the B. General Maintenance and Cleaning left and right of the fire pot with finger holes. Pull both 1. Types of Fuel slide plates out and sweep the remaining ash from the Depending on the type of fuel you are burning will dictate how firebox into the 2 open holes.
  • Page 13 CASTILE INSERT 6. Cleaning Heat Exchanger Chambers 8. Cleaning the Glass • Frequency: Weekly or every 1 ton of fuel • Frequency: When clear view of the fire pot is obscure • By: Homeowner • By: Homeowner The amount of ash buildup in the firebox will be a good guide a.
  • Page 14 CASTILE INSERT C. High Ash Fuel Content Maintenance 11. Cleaning Exhaust Blower - Requires No Lubrication • Frequency: When the ash build-up exceeds more • Frequency: Yearly or as needed than half way up the fire pot. • By: Quality Service Technician/Homeowner •...

  • Page 15: Thermostat Battery Installation And Replacement

    CASTILE INSERT D. Thermostat Battery Installation and Re- placement NOTE: 2 AA batteries are included with the thermostat and must be installed before the appliance can be oper- ated. Install fresh batteries immediately when the REPLACE BATTERY warning begins flashing. The warning flashes about two months before the batteries are depleted.

  • Page 16: Troubleshooting Guide

    CASTILE INSERT Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
  • Page 17 CASTILE INSERT Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in appliance, (Cont’d) including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel. Check hopper, fill with fuel.
  • Page 18 CASTILE INSERT Symptom Possible Cause Corrective Action Convection blower fails to #1 snap disc defective. Replace snap disc. start. Blower not plugged in. Check that blower is plugged into wire har- ness. Blower is defective. Replace blower. Control box is defective. Replace control box.

  • Page 19: Service Parts Replacement

    CASTILE INSERT Service Parts Replacement A. Blower Replacement 2. Convection Blower Replacement 1. Combustion (Exhaust) Blower Replacement a. The blower is located at the bottom rear of the insert. a. If you have adequate clearance you will not have to If an outside air kit is also installed, you will first need remove the panel set and disconnect flue, if not then to remove the outside air flange by removing the 2...

  • Page 20: Baffle & Brick Replacement

    CASTILE INSERT C. Re-installing Baffle & Brick Set B. Baffle & Brick Replacement 1. Place right brick in behind the right bracket, and then 1. Follow proper shutdown procedures in Section 10. slide to the left so the tabs are behind the center brick. 2.
  • Page 21 CASTILE INSERT Re-installing Baffle & Brick Set (Cont’d) Lift brick, pull forward at an angle and drop down into notches Figure 21.4 Figure 21.1 Figure 21.2 Figure 21.3 November 27, 2017 7022-515G...

  • Page 22: Igniter Replacement

    CASTILE INSERT D. Igniter Replacement E. Glass Replacement 1. Shut down the appliance by turning down the thermostat 1. Open the face and remove door from the appliance and let the appliance completely cool down. After the by lifting door off of hinge pin and lay on a flat surface appliance has cooled down, unplug it and remove the face down.

  • Page 23: Reference Materials

    CASTILE INSERT Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF 1. Control Box THE APPLIANCE. a. The control box is located on lower right side of 8. Heat Output Switch appliance, on top of the junction box.
  • Page 24 CASTILE INSERT 17. Snap Disc #1 (Convection Blower) 110°F 20. Vacuum Switch Snap disc #1 is located on the right side of the firebox. There The vacuum switch is located on the lower right side of the are 2 purple wires connected to it. This snap disc turns the appliance behind left access panel.

  • Page 25: Component Locations

    CASTILE INSERT B. Component Locations 10 Heat Exchanger Tubes Cleaning Rods Figure 25.1 - Cleaning Rods & Heat Exchanger Tubes RIGHT SIDE Feed Motor Combustion Blower Vacuum Switch Leveling Bolt Convection Blower Figure 25.2 Control Box Red Call Light Fuse Power Cord Outlet Heat Output...

  • Page 26: Service And Maintenance Log

    CASTILE INSERT C. Service and Maintenance Log Date of Service Performed By Description of Service 7022-515G November 27, 2017...
  • Page 27 CASTILE INSERT Date of Service Performed By Description of Service November 27, 2017 7022-515G...
  • Page 28 CASTILE INSERT Date of Service Performed By Description of Service 7022-515G November 27, 2017...

  • Page 29: Exploded Drawings

    CASTILE INSERT D. Exploded Drawings Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Castile Pellet Insert Ending Manufacturing Date: Active CASTILEI-MBK, CASTILEI-PMH, CASTILEI-CSB CASTILEI-CWL (Feb 2011 Thru June 2011) Part number list on following pages. 11/17 November 27, 2017 7022-515G...

  • Page 30: Service Parts List

    CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 D. Service Parts List Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 31 CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: Active 23.4 #23 Door Assembly 23.5 23.3 23.6 23.2 23.1 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 32 CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 33 CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 34 CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 35 CASTILE INSERT Castile Insert-B Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 36 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

This manual is also suitable for:

Castilei-pmhCastilei-csb

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