14. Maintenance Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner, or benzine to clean. 15. Warranty If your product does not work properly because of a defect in materials of workmanship, our company (referred to as “the warrantor”) will, for the length of the period indicated as below, “Parts and Labor (18) Months”, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product.
16. Mail-In Service When shipping the unit, carefully pack and send it prepaid, adequately insured, and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone and/or email address where you can be reached. 17.
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