Warranty; Serial Number; Contents And Duration Of Warranty - Karma KP-20 Series User Manual

12. WARRANTY

12.1 Serial Number

To ensure after-sale service and warranty, please record and fill in the
serial number which can be found on the frame.
This warranty is VOID if the original chair serial number is removed or
altered.
Model
Serial Number

12.2 Contents and Duration of Warranty

12.2.1 If the parts of the product need to be repaired or replaced due to
manufacturing defects, they can be repaired or replaced free of
charge within the warranty period (a repair of this kind will
hereafter be called warranty maintenance).
12.2.2 Frame is warranted for a period of 5 years and electrical system
(controller, motor, charger, actulator and PCB) for a period of 1
year after delivery to the customer, then the affected parts will be
repaired or replaced free of charge.
12.2.3 Battery warranty is subject to the periods set by the
manufacturers. Please contact your local dealer in detail.
12.2.4 Consumable parts such as bearings, cables, carbon brushes,
circuit breakers, covers, footplates, light bulbs, pads, side guards,
upholsteries, wheels and similar parts are excluded from the
warranty.
12.2.5 Warranty maintenance can be performed by authorized KARMA
wheelchair dealers only.
12.2.6 KARMA is not responsible for the transportation costs for repair
and replacement.
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