Warranty - Karma KM-AT60 Series Manual

10. WARRANTY

10.1 Serial Number
To ensure after-sale service and warranty, please record and fill in the serial number
which can be found on the frame.
Model
Serial Number
10.2 Warranty Policy
10.2.1 Contents and Duration of Warranty
 Repair will be provided free of charge if the problems are due to manufacturing or
defective components within the warranty period (a repair of this kind will hereafter
be called warranty repair).
 Warranty repairs can be performed by authorized Karma wheelchair dealers only.
 Karma is not responsible for the transportation costs for repair and replacement.
 Replaced parts will be the property of Karma.
10.2.2 Items Not Covered by Warranty
 Irregularities that do not affect function and safety of product.
 Damage resulting from normal wear and tear.
 Problems arising due to lack of basic maintenance and self-inspection.
 Damage resulting from use not following operation guidelines.
 Installation or use of parts not manufactured by Karma.
 Damage resulting from use in unsuitable environments, refer to the statements in
this manual.
 Any addition, modification, or alteration not authorized by Karma.
 Damage resulting from external factors such as chemicals, oil, debris, etc.
 Natural disaster.
10.2.3 Karma is Not Responsible for The Following Costs
 Replacement or refill of consumable parts, oil, lubricant.
 Inspection, adjustment, cleaning, etc.
 Karma designated self-inspection costs.
10.2.4 Responsibilities
10.2.4.1 The Responsibilities of the User
 Fully adhere to operation guidelines set forth in this manual.
 Perform self-inspection and basic maintenance.
 Keep a record of self-inspections and basic maintenance.
 Not permit any alteration, addition, or modification or use of parts not
manufactured by Karma.
 Thoroughly read and understand this manual.
10.2.4.2 The Responsibilities of the Dealer
 Follow this manual and educate user about product operation and basic
maintenance.
 Verify whether or not conditions of warranty have been met.
 Provide relevant warranty information and recommendations for improvements.
10.2.5 Stipulations
Consumables such as tires, front casters, seat cushions, backrest cushions, etc. are
not covered by the warranty.
10.2.6 Warranty Duration and Parts Covered by the Warranty
Please contact your local dealer.
10.2.7 Transfer of Warranty Rights
If you purchase a second-hand Karma wheelchair while it is still with in the warranty
period, bring this owner's (manual) and the wheelchair to the dealership where the
wheelchair was purchased for registration.
KM-AT60 series
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