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11. WARRANTY
11.1 Serial Number
To ensure after-sale service and warranty, please record and fill in the serial
number. The serial number can be found on the steering column below the
control panel.
This warranty is VOID if the original chair serial number is removed or altered.
Model
Serial Number
11.2 Contents and Duration of Warranty
11.2.1 If the parts of the product need to be repaired or replaced due to
manufacturing defects, they can be repaired or replaced free of charge within
the warranty period (a repair of this kind will hereafter be called warranty
maintenance).
11.2.2 Frame is warranted for a period of 5 years and electrical system (controller,
motor, charger, actuator and PCB) for a period of 1 year after delivery to the
customer, then the affected parts will be repaired or replaced free of charge.
11.2.3 Battery warranty is subject to the periods set by the manufacturers. Please
contact your local dealer in detail.
11.2.4 Consumable parts such as bearings, cables, carbon brushes, circuit breakers,
covers, footplates, light bulbs, pads, side guards, upholsteries, wheels and
similar parts are excluded from the warranty.
11.2.5 Warranty maintenance can be performed by authorized KARMA wheelchair
dealers only.
11.2.6 KARMA is not responsible for the transportation costs for repair and
replacement.
11.2.7 Warranty maintenance is the repair or replacement according to the
condition of the parts, and replaced parts will be the property of KARMA.
11.2.8 KARMA reserves the right to modify product specifications without further
notice; KARMA is not responsible for any changes to product specifications.
11.3 The Claims from This Warranty Shall Not Arise for The Following
Reasons
11.3.1 The product or part has been damaged by accident, improper use, incorrect
assembly or poor maintenance. The evaluation of it is the privilege of
Saber GT Series
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