Warranty; Serial Number; Warranty Policy - Karma S-Ergo 105 User Manual

10. WARRANTY

10.1 Serial Number

To ensure after-sale service and warranty, please record and fill in the serial number
which can be found on the frame.
This warranty is VOID if the original chair serial number is removed or altered .
Model
Serial Number

10.2 Warranty Policy

10.2.1 Contents and Duration of Warranty
10.2.1.1 If the parts of the product need to be repaired or replaced due to
manufacturing defects, they can be repaired or replaced free of charge
within the warranty period (a repair of this kind will hereafter be called
warranty maintenance).
102.1.2 Frame and cross-braces are warranted for a period of 5 years and gas strut
for a period of 1 year after delivery to the customer, then the affected parts
will be repaired or replaced free of charge.
10.2.1.3 Consumable parts such as brakes, bearings, footplates, pads, side guards,
upholsteries, wheels and similar parts are excluded from the warranty.
10.2.1.4 Warranty maintenance can be performed by authorized KARMA
wheelchair dealers only.
10.2.1.5 KARMA is not responsible for the transportation costs for repair and
replacement.
10.2.1.6 Warranty maintenance is the repair or replacement according to the
condition of the parts, and replaced parts will be the property of KARMA.
10.2.1.7 KARMA reserves the right to modify product specifications without
further notice; KARMA is not responsible for any changes to product
specifications.
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