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User manual
KP-20 Series
(KP-20.2
KP-25.2)

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Khalifa Al Hitmi
July 22, 2025

When I put the battery in its designated place and press the power button on , it starts to light up several times and then turns off.

Summary of Contents for Karma KP-20 Series

  • Page 1 User manual KP-20 Series 、 (KP-20.2 KP-25.2)
  • Page 2 CHANGE WITHOUT NOTICE BY KARMA. WARNING ● As a manufacturer of powered wheelchairs, KARMA endeavors to supply a wide variety of powered wheelchairs to meet the many needs of the user. However, the responsibility of final selection of the type of powered wheelchair to be used by an individual rests solely with the user and his/her healthcare professional capable of making such a selection.
  • Page 3 ● DO NOT use parts, accessories or adapters other than those authorized by KARMA. Before attempting to sit in or exit the power wheelchair, turn the power OFF. This...
  • Page 4 ● DO NOT connect any medical device (i.e., a ventilator, life support machine, et cetera) to the battery. This could cause unexpected failure of the device and the powered wheelchair. KARMA specifically disclaims responsibility to all personal injury and property damage that may occur during use which does not comply with applicable federal, state and local laws and ordinances.
  • Page 5 ● The warranty and performance specifications contained in this manual are based on the use of deep cycle sealed lead acid batteries. ● KARMA strongly recommends their use as the power source for this unit. (Refer to Section 6) ● Carefully read the battery and charger information prior to installing, servicing or operating your wheelchair.
  • Page 6 KARMA wheelchair in top performance. ● Check the warranty section of this manual to find out what KARMA guarantees and what maintenance service and parts that are not covered by the warranty.
  • Page 7 KARMA recommends that you install anti-tippers, pelvic belt, or other additional safety accessories.
  • Page 8 Declaration of conformity...
  • Page 9 VIII...
  • Page 12 UK representative KARMA Mobility Ltd. Address: Unit 6 Target Park, Shawbank Road, Reddtich, B98 8YN England United Kingdom Phone: +44 845 630 3436 Email: info@karmamobility.co.uk Website: www.karmamobility.co.uk Produced and published by KARMA Medical, Taiwan. Technical changes and print errors are prohibited.
  • Page 13: Table Of Contents

    TABLE OF CONTENTS 1. PREFACE ..............................1 2. SAFETY ................................ 2 2.1 B ........................... 2 EFORE RIVING 2.2 T ............................2 RAFFIC ULES 2.3 P ..........................2 RACTICE RIVING 2.4 N ........................... 3 ASSENGERS 2.5 N ......................3 AULING EAVY OODS 2.6 R ...............................
  • Page 14 5.19 G ........................22 ETTING 5.20 G ............................22 ETTING 5.21 G ........................... 23 ETTING 5.22 M ..........................24 OTOR RAKES 5.23 P ..................... 24 ARKING RAKES PERATED 5.24 I ......................25 NSTALL THE IPPERS 5.25 T ..........................25 RANSPORTATION 5.26 B ............................
  • Page 15: Preface

    1.1 This owner's manual includes operation instructions for the aspects of the wheelchair, assembly instructions, and instructions on how to deal with possible accidents. This owner's manual is written for KARMA powered wheelchair(s): KP-20.2/KP-25.2. 1.2 The symbols used in this manual are explained below. Pay special attention to the parts marked with these symbols.
  • Page 16: Safety

    2. SAFETY 2.1 Before Driving 2.1.1 The user must be familiar with the use and operation of this wheelchair before driving. 2.1.2 Therefore, please always keep these safety guidelines in mind. 2.2 Traffic Rules 2.2.1 Pedestrian traffic rules apply to this wheelchair. Please be safe. 2.2.2 Drive only on pedestrian areas such as the sidewalk.
  • Page 17: N Opassengers

    2.4 No Passengers KARMA wheelchair is limited to one driver. Do not carry passengers (including children) on your wheelchair. 2.5 No Hauling Heavy Goods Do not use this wheelchair to carry or haul heavy goods. The maximum weight that can be carried, including goods, is stated beside "Max.
  • Page 18: Railroad Crossing

    2.11 Railroad Crossing Before crossing the tracks, please stop completely and look both ways. Cross the tracks perpendicular to avoid your wheels getting stuck. Do not drive at full speed over railroad tracks. 2.12 Circumstances to Avoid 2.12.1 Avoid roads with heavy traffic, mud, excessive gravel or bumps, snow and ice.
  • Page 19 2.14.10 Again, descending obstacles should be done perpendicularly. (See Figure 2.6) 2.14.11 KARMA does not design wheelchairs to take jumps over or off obstacles. Doing so will void your warranty. WARNING ●Do not set the wheelchair in freewheel mode when on an incline or...
  • Page 20: Maximum User Weight Limit

    2.15 Maximum User Weight Limit 2.15.1 Refer to "Max. User Weight" in Section 10. SPECIFICATIONS. 2.15.2 Loading exceeding maximum capacity can damage your wheelchair and cause malfunctions yielding a safety hazard. The warranty does not cover damage caused by improper operation of the wheelchair.
  • Page 21: Kp-20.2/Kp-25.2 Labeling

    2.17 KP-20.2/KP-25.2 Labeling Please carefully read all the labeling on the wheelchair before driving it. Do not remove them. Protect them for future reference.
  • Page 22: Emi/Rfi

    CAUTION ●It is very important that you read this information regarding the possible effects of electromagnetic interference on your electric KARMA wheelchair 3.1 Electromagnetic Interference From Radio Wave Sources 3.1.1 Powered vehicles may be susceptible to electromagnetic...
  • Page 23: The Sources Of Radiated Emi Can Be Broadly Classified Into Three Types

    accessories. 3.1.2 There are a number of sources of relatively intense electromagnetic fields in our everyday environment. Some of these sources are obvious and easy to avoid. Others are not apparent and exposure could be unavoidable. owever, we believe that by following the warnings listed below, your risk to EMI can be greatly minimized.
  • Page 24: Powered Vehicle Electromagnetic Interference (Emi)

    3.3 Powered Vehicle Electromagnetic Interference (EMI) Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna (source), the EM fields from hand-held radio wave sources (transceivers) are of special concern. It is possible to unintentionally bring high levels of EM energy too close to the powered vehicle's control system while using these devices.
  • Page 25 3.4.5 Report all incidents of unintended movement or brake release to your powered vehicle dealer or KARMA, and note whether there was a source of EMI nearby.
  • Page 26: Parts

    4. PARTS KP-20.2 / 25.2 1. Push Hand 9. Front Casters 2. Backrest 10. Pelvic Belt 3. Armrest 11. Controller 4. Armrest Height Adjustment Knob 12. Controller Connection Tube 5. Side Panel 13. Seat 6. Brake 14. Footrest 7. Drive Wheels 15.
  • Page 27 KP-20.2 / 25.2 17. Back Joint ( KP-25.2 ) 21. Anti-tippers 18. Armrest Release Base 22. Fuse 19. Power Module 23. Battery 20. Freelwheel Lever...
  • Page 28: Operation

    5. OPERATION 5.1 VRⅡ Joystick Controller 5.1.1. Power ON/OFF 5.1.2. Joystick 5.1.3. Speed Adjustment Buttons 5.1.4. Battery & Diagnostics Indicator 5.1.5. Speed Indicator 5.1.6. Horn Button (Figure 5. 1) 5.1.7. Charging Socket 5.2 How to Operate Your wheelchair 5.2.1 Power ON/OFF Press the power button.
  • Page 29 Speed Scale Speed Equivalencies and Recommended Circumstances Speed equivalent to walking slowly on foot On an decline Driving indoors or in a narrow space Equivalent to walking at a normal speed Driving outdoors on flat ground Speed equivalent to a brisk walk Driving in an open space On an incline 5.2.4 Forward, Reverse and Braking...
  • Page 30: Shark Controller (Optional)

    5.2.5 Horn Button The horn will sound for the duration of time the button is pressed. 5.2.6 Battery Placement Assure the lever of side mounting plate is released before you place the battery. Take the battery strap and put the battery into side mounting plate, then slide the battery to the end.
  • Page 31: Power On/Off

    5.4. Power ON/OFF Press the power button. Be sure not to touch the joystick while turning on the controller. Your battery & diagnostics indicator should light up. (See Figure 5.3) 5.5 Speed Adjustment Button 5.5.1 The speed adjustment button allows you to set various forward and reverse speeds.
  • Page 32: Driving Speed

    5.7 Driving Speed The speed scale is printed on the speed dial label, ranging from 1 to 5, with 5 being the maximum speed. Please refer to "Max. Speed" in Section 10.SPECIFICATIONS. Speed Scale Speed Equivalencies and Recommended Circumstances ◎ Speed equivalent to walking slowly on foot ◎...
  • Page 33: Battery Indicator

    5.10 Battery Indicator When the power is turned on, the battery indicator will light up with a possible total of three red, four orange and three green lines indicating the remaining power of the batteries. Both of the green light being lit indicates that the batteries are fully charged. If only the red lines are lit, this indicates that the batteries are (nearly out of or) out of power.
  • Page 34: Unfolding The Chair

    5.11 Unfolding the Chair 5.11.1 Step 1. With the chair in front of you and facing away, take hold of both handles and pull up into position, making sure that the spring lever becomes locked. 5.11.2 Step 2. Take hold of both armrest and pull them apart until the backrest is almost completely open (about 30 cm).
  • Page 35: Armrest Flip-Back & Height Adjustment

    5.14 Armrest Flip-Back & Height Adjustment 5.14.1 You can flip your armrests back for convenience on movement. Push the levers on the armrest release bases and flip the armrests back. When you put back the armrests, please make sure that the armrests are inserted into the armrest release bases correctly.
  • Page 36: Armrest Flip Up And Height Adjustment

    5.18 Armrest Flip Up and Height adjustment KP-20.2/KP-25.2 armrest is able to flip up for user to transfer. You may flip up the armrest by pressing the release lever located at the front base of the armrest. Assure the armrest is firmly locked into the position without movement after flip up.
  • Page 37: Getting Out

    5.20.4 Step 4. Turn the foot plates back down and re-locate the footrests so that the user can place their feet upon them. 5.20.5 Step 5. Release parking brake. 5.21 Getting Out 5.21.1 Step 1. Make sure that the chair is as close as possible to your transfer point.
  • Page 38: Motor Brakes

    5.22 Motor Brakes 5.22.1 Electro-magnetic brakes operate automatically when the controller joystick is central with a delay of approximately 1/2 second. The controller automatically provides progressive deceleration before the electro-magnetic brakes come into operation. 5.22.2 To check the brakes are operating correctly: switch the wheelchair on and move the joystick in any direction.The brakes should disengage.
  • Page 39: Install The Anti -Tippers

    5.24.2 To Detach Depress the rear button and pull it out. CAUTION ●KARMA recommends that you should install anti-tippers in any occasion to prevent you tip over. 5.25 Transportation 5.25.1 KP-20.2 and KP-25.2 have been crash tested to ISO7176-19 and is suitable to use as a seat in vehicles that has been adapted for this purpose.
  • Page 40: Before Use

    5.26 Before use CAUTION ●If the back angle of the wheelchair is adjustable, do make sure that the wheelchair backrest should be positioned as close as possible to 90 degrees. 5.26.1 Please detach all easily removable accessories from the wheelchair and stow them in a safe place where they cannot move around and become a safety hazard.
  • Page 41: Fitting The Seat Belt

    5.27.2.2 Take the brakes off and reverse the wheelchair to tension the front straps. Apply the wheelchair brakes (the brakes should be left on during transport) 5.27.3 Fitting the rear restraint 5.27.3.1 Attach rear straps into the rail approximately 300 mm behind the wheelchair backrest.
  • Page 42: Adjusting The Length Of The Pelvic Belt

    Correct seat belt position Incorrect seat belt position CAUTION ●When transporting or lifting, never hold on to attachments or accessories (front casters, drive wheels, handrims, footrests, armrests, anti-tippers etc.) ●All lifting should be done with a straight back. Straight legs to lift the chair. Carefully carry it up or down steps;...
  • Page 43: How To Operate It

    Figure 5. 11 Figure 5. 12 Figure 5. 13 Figure 5. 14 5.30 How to Operate It 5.30.1 When you sit on the wheelchair, fasten the pelvic belt. 5.30.2 Adjust the belt and make it fit your body for comfort and security. 5.30.3 When you don’t use it, please fasten the belt to prevent the belt from dropping into drive wheels during motion.
  • Page 44: Batteries And Charger

    6. BATTERIES AND CHARGER 6.1 Charging the Batteries Before you attempt charging, ensure you read and understand the instruction manual supplied with the battery charger, and you choose the correct input voltage for battery charger. 6.2 Charge Your Batteries If Any of the Following Conditions Occur 6.2.1 If you have used your wheelchair for more than an hour continuously.
  • Page 45 CAUTION ●Please follow the guidelines below to avoid accidents while charging. ●Be sure to only use a KARMA approved battery charger and charge the battery completely every time. The battery can be damaged if a non-genuine charger is used.
  • Page 46: Charger

    Plan to recharge them when use of the powered wheelchair is not anticipated. 6.4 Charger The battery charger supplied by KARMA is for indoor use only, it must be protected from moisture and external heat source. CAUTION ●Before charging, make sure to set the 115V...
  • Page 47: Batteries

    ●Failure to use the correct battery size and/or voltage may cause damage to the powered wheelchair and give unsatisfactory performance. For replacement of batteries, please contact your local KARMA supplier/dealer in order to ensure that the new batteries are correctly be used.
  • Page 48: Cleaning The Batteries

    resources. ● Improper disposal of batteries may also cause injury to unsuspecting others that come in contact with them. If you come in contact with fluids or corroded powder from a battery, rinse with water and contact a physician if necessary.
  • Page 49: Inspection And Maintenance

    Are there any cracks or other damage to the tires? Check the tire tread depth and air pressure. Other Is there any abnormal motor noise? CAUTION ●Visit a KARMA wheelchair dealer for inspection and maintenance if you find anything abnormal.
  • Page 50: Regular Maintenance Record

    7.2 Regular Maintenance Record In order to ensure that your wheelchair is in good condition, please contact KARMA authorized dealers regularly and make further wheelchair inspection and maintenance records. We recommend that you inspect and maintain your wheelchair every six months.
  • Page 51: Tires

    Item/Period 1 mth 6 mth 12 mth 18 mth 24 mth 30 mth Fan Functions Properly (if I/△ applicable) Driver's Recline Function Seat Tires Cracks/Surface Damage Tread Depth Abnormal Wear Pattern Wheel Tightness of Bolts and Nuts Wear or Deformation Around Tires 7.3 Tires 7.3.1 The condition of the tires is affected by the way you drive and use...
  • Page 52: General Maintenance

    7.4.3 Please clean the vehicle by wiping it with either a dry or moist cloth. 7.4.4 Please take the vehicle to an authorized KARMA wheelchair dealer for repairs and adjustments. Improper adjustments could lead to wheelchair malfunction or an accident.
  • Page 53: Suggested Maintenance Procedures

    7.6.2 Please store the wheelchair in a location where it is out of direct sunlight, rain and dew. 7.6.3 When stored for a long time, please charge the batteries to full and then disconnect the battery terminals. 7.6.4 For more details, consult your KARMA wheelchair dealer.
  • Page 54: Optional Accessories

    8. OPTIONAL ACCESSORIES 8.1 Cushion Reduces pressure, lowers temperature, fits any shape and prevents bedsores. Suitable for: all wheelchair users, stroke patients, spinal cord injuries, office use and driving. 8.2 Curb Climber Assist your chair to overcome 8 cm high obstacles 8.3 How to Install The Curb Climber 8.3.1 Insert the slot A to the screw.
  • Page 55 (Figure 8-1) (Figure 8-2) (Figure 8-3) (Figure 8-4)
  • Page 56: Troubleshooting

    9. TROUBLESHOOTING Trouble or Problems with Your Wheelchair You can inspect the following before taking your wheelchair to a KARMA wheelchair dealer. Problem Checking Points and Corrective Action Is the power turned OFF? Turn ON the power. Do the batteries still have power?
  • Page 57 Indication Status Meaning What to do The left hand motor has a Connect your service 5 signals short circuit to a battery agent. connection. The wheelchair is being Please remove the 6 signals prevented from driving by an charger. external signal. A joystick fault is indicated.
  • Page 58 Shark Controller (Optional), Battery & Diagnostics Indicator The Battery Gauge is used to indicate power on and provides an estimate of the remaining battery capacity. Every green LEDs lit indicate well charged batteries. If only amber and red LEDs are lit, the batteries are moderately charged.
  • Page 59 Flash Codes Flash codes indicate the nature of an abnormal condition directly from the SHARK Information Gauge. Without the use of any servicing tools, the condition can be simply diagnosed. Number of Description Flashes User Fault Possible stall timeout or user error. Release the joystick to neutral and try again.
  • Page 60: Specifications

    10. SPECIFICATIONS KP-20 Series Product Model Nominal seat width (mm/in)* 410 / 16 460 / 18 515 / 20 Nominal seat depth (mm/in)** 430 / 16 480 / 18 480 / 18 Front caster / Drive wheel size (in) 8 / 12...
  • Page 61 - The actual product specifications may vary according to different configurations. - KARMA reserves the right to modify information herein without further notice. - If you want to know more about the measurement methods of wheelchair specifications, please scan the QR code to watch the instructions on the KARMA website.
  • Page 62: Cleaning & Recycling

    11. CLEANING & RECYCLING 11.1 Cleaning 11.1.1 In order to lengthen the life of your wheelchair, it is suggested that you clean the wheelchair periodically (if not daily), especially after it is used in the rain or snow. 11.1.2 We suggest that you don't use your wheelchair in the rain or snow.
  • Page 63 Material Part Name Method Aluminum-alloy Frame Recyclable Various Recyclable Various Battery Recyclable Various Motor/Reduction Gear Recyclable Various Electric Parts Recyclable 11.2.3 There are many organizations in many countries you can find on the internet that will accept used goods for charity or disassemble electronic equipment and batteries to recycle them.
  • Page 64: Warranty

    12.2.5 Warranty maintenance can be performed by authorized KARMA wheelchair dealers only. 12.2.6 KARMA is not responsible for the transportation costs for repair and replacement.
  • Page 65: The Claims From This Warranty Shall Not Arise For The Following Reasons

    KARMA. 12.2.8 KARMA reserves the right to modify product specifications without further notice; KARMA is not responsible for any changes to product specifications. 12.3 The Claims from This Warranty Shall Not Arise for The Following Reasons 12.3.1 The product or part has been damaged by accident, improper...
  • Page 66: The Responsibilities Of The Dealer

    12.5.3 Provide relevant warranty information and recommendations for improvements. 12.6 Transfer of Warranty Rights If you purchase a second-hand KARMA wheelchair while it is still within the warranty period, bring this user manual and the wheelchair to the authorized dealer and perform necessary product inspection, maintenance and warranty inheritance procedure.
  • Page 67 Dealer's Data Name of the Store: Phone No. and Address: If you have any suggestions on how to improve our products, please don't hesitate contacting your local dealer to let us know what you think of your wheelchair. Thank you and enjoy.
  • Page 68 (110404050011) Release Date: Sep. 2022 V.20...

This manual is also suitable for:

Kp-20.2Kp-25.2

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