Contacting Keysight Sales And Service Offices; Returning A Signal Generator To Keysight Technologies - Keysight E8257D Installation Manual

Contacting Keysight Sales and Service Offices

Assistance with test and measurements needs and information on finding a local Keysight office are
available on the Internet at:
http://www.keysight.com/find/assist
You can also purchase E8257D/67D or E8663D PSG accessories or documentation items on the
Internet at: http://www.keysight.com/find/psg
If you do not have access to the Internet, please contact your field engineer.
NOTE In any correspondence or telephone conversation, refer to the signal generator by its model
number and full serial number. With this information, the Keysight representative can
determine whether your unit is still within its warranty period.

Returning a Signal Generator to Keysight Technologies

To return your signal generator to Keysight Technologies for servicing, follow these steps:
1. Gather as much information as possible regarding the signal generator's problem.
2. Call the phone number listed on the Internet (http://www.keysight.com/find/assist) that is specific
to your geographic location. If you do not have access to the Internet, contact your Keysight field
engineer.
After sharing information regarding the signal generator and its condition, you will receive
information regarding where to ship your signal generator for repair.
3. Ship the signal generator in the original factory packaging materials, if available, or use similar
packaging to properly protect the signal generator.
Keysight E8257D/67D & E8663D PSG Signal Generators Installation Guide
Contacting Keysight Sales and Service Offices
Getting Started
11