Guard station IP DES User and installation manual Contents General information Warnings and recommendations Warnings and consumer rights Fundamental concepts Naming of the devices Community Call addressing procedures Call using the address in the Community Call using the Alias (alphanumeric code) Call using the Phonebook Contacts Front and rear view...
Guard station IP DES User and installation manual General information Warnings and recommendations It is important to read this manual carefully before proceeding with the installation. The warranty becomes automatically void in case of negligence, improper use, tampering by unauthorised personnel. The Guard Station must only be installed indoors;...
Guard station IP DES User and installation manual Fundamental concepts Naming of the devices In this manual, for easy reading, the abbreviated device name is used as in the list: – IU: Indoor Unit – EP: Entrance Panel – GS: Guard Station –...
Guard station IP DES User and installation manual Call addressing procedures On the basis of data recorded in the AB and the Community structure the calls can be made using various methods: – call using the address in the Community; call using the Alias (alphanumeric code);...
Guard station IP DES User and installation manual Call using the Alias (alphanumeric code) The alphanumeric code, by default, is the same address as in the Community but it is possible to replace it with an alias using the SW. For more details see the Software manual. Example: 1 1 01 04 02 Call using the Phonebook...
Guard station IP DES User and installation manual Front and rear view 1. Handset 2. Camera 3. Display 10" (touch screen) 4. Microphone 5. Notification LED – Red led: alarm not processed – Blue led: missed call – Purple LED: unprocessed alarm + missed call 6.
Guard station IP DES User and installation manual Dimensional data 308 mm 211 mm 165 mm 170 mm Attention: to ensure correct operation, the GS must be installed indoors, in a position protected from rain and away from heat sources.
Copper cables 2 x Copper cables It is possible to use two different types of connection according to installation situation: A - Diagram with power supply by BTicino PoE Switch B - Diagram with local power supply 374000 100 – 240 Vac...
Guard station IP DES User and installation manual Ethernet connection LAN PoE Standard LAN PoE BTicino LAN Ethernet Copper cables 2 x Copper cables CABLES LEGEND FLOOR 3 APARTMENT 5 374004 APARTMENT 1 APARTMENT 2 APARTMENT 3 RJ45 373001 RJ45...
Guard station IP DES User and installation manual Fiber optic riser connection (case of higher bandwidth demand) LAN PoE Standard LAN PoE BTicino LAN Ethernet Optical fiber Copper cables 2 x Copper cables CABLES LEGEND FLOOR 3 APARTMENT 5 374004...
Guard station IP DES User and installation manual Use of the device Introduction After the installation and connection of the device, it is necessary to configure it and create the Community structure. For details see Server DES Software manual. Step Community VLAN network creation Step Community structure definition...
Guard station IP DES User and installation manual Home page This page may show different content according to the configuration modes and systems connected to the device. The Home Page, with all the functions enabled, is shown below. A Current date and time Notifications section It displays currently active alarms yet to be managed.
Guard station IP DES User and installation manual Video door entry functions To receive or make a call, it is possible to use the function keys or, for increased privacy, the handset provided. In the first case, the audio will be transmitted through the loudspeaker, while in the second through the handset.
Guard station IP DES User and installation manual Receive a call from EP When a call comes in, the display of the GS is activated, showing the image taken. Note: if the Absence function is active, the call will be transferred as per the scheduling. A It answers the call It rejects the call or ends the communication C It captures an image...
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Guard station IP DES User and installation manual A confirmation message appears, the image will be saved in Call/call history 3. Touch to open the EP door lock A confirmation message appears Note: it is possible to open the door lock even without answering the call 4.
Guard station IP DES User and installation manual Transfer a call from the EP to an IU Calls can be answered and if necessary transferred to an IU. Note: if the Absence function is active, the call will be transferred as per the scheduling. A It answers the call It rejects the call or ends the communication C It captures an image...
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Guard station IP DES User and installation manual address or alias 3. Enter the of the IU to which you wish to transfer the call 4. Touch to send the call to the IU Wait for the IU to answer A It ends the communication Calling time C Address of the device to which the call is made...
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Guard station IP DES User and installation manual When the IU answers, the following screen appears on the GS: 5. Touch to transfer the call to the IU, establishing direct communication between the same and the EP The Home Page appears on the GS...
Guard station IP DES User and installation manual Receive a call from IU or GS A It answers the call It rejects the call or ends the communication C Calling time D Address of the device from which the call comes It adjusts the volume 1.
Guard station IP DES User and installation manual Absence In this section it is possible to set the way the call is managed when absent: – Quick Absence in case of temporary absence, calls will be transferred according to the scheduling.
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Guard station IP DES User and installation manual 3. Alternatively, select the GS to which the call will be transferred in your absence The GS to which you want to transfer the calls has 30 seconds to confirm The GS to which you want to transfer the calls receives a message and must confirm...
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Guard station IP DES User and installation manual 4. If the GS confirms, the GS transferring the call shows the transfer active screen. Touch to stop the transfer Scheduled absence The function can be enabled with 3 different modes: – Always absent (default): the call is always transferred Always present: the call is not transferred –...
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Guard station IP DES User and installation manual The default setting is Always present and therefore the call is not transferred 2. Touch Always absent if you need to permanently transfer the call 3. Touch to confirm...
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Guard station IP DES User and installation manual 4. Touch not to transfer the call directly to the IU 5. Calls will now be transferred directly to the IUs, touch to stop the transfer of calls...
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Guard station IP DES User and installation manual 6. Alternatively, select the GS to which the call will be transferred in your absence The GS to which you want to transfer the calls has 30 seconds to confirm The GS to which you want to transfer the calls receives a message and must confirm...
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Guard station IP DES User and installation manual 7. If the GS confirms, the GS transferring the call shows the transfer active screen. Touch to stop the transfer 8. Touch to transfer the call for a set period...
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Guard station IP DES User and installation manual 9. Touch to confirm 10. Select the days of the week when you will be absent 11. Select the absence start time 12. Select the absence end time 13. Touch to directly transfer the call to the IU to which the call was originally directed (see item 4) 14.
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Guard station IP DES User and installation manual 15. The tick indicates to whom the call was transferred Active transfers can be seen in the Transfer list status page Transfer list status This page can be used to display active transfers and if necessary to stop them. A GS name Type of transfer (quick or scheduled) C Delete transfer...
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Guard station IP DES User and installation manual 2. Touch to stop the transfer The GS object to the active transfer has 30 seconds to confirm. A notification message appears after the confirmation A cancellation completed message appears after the confirmation...
Guard station IP DES User and installation manual Call IU or GS In this section it is possible to communicate with other IU or other GS. It is possible to call an IU or GS in different ways: call using the address in the Community;...
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Guard station IP DES User and installation manual Wait for the person being called (A*) to answer The IU being called can decide whether to activate an audio only or audio&video communication. Note: the video communication is active only for IU item 373001/02 with enabled camera or GS. *Note: the caller display depends on how the community has been configured using the software.
Guard station IP DES User and installation manual Contacts In this section it is possible to manage and call the contacts (IU and GS). Often called contacts may also be included in the favorites. A Contact filter: if details are entered in the filter, the relevant list of contacts will only show contacts meeting the filter settings: for example, when entering 1203, only contacts with address Area=1 Building=2 and Riser=03 will be displayed Favourite contacts area...
Guard station IP DES User and installation manual The call is sent immediately; see the Call IU or GS using the address in the Community or alphanumeric code (alias) section for details. Edit a contact and/or include it in your favorites 1.
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Guard station IP DES User and installation manual 2. Touch to enter a contact name 3. Select the contact type icon 4. If necessary, touch to add the contact to the favourites 5. Touch to save...
Guard station IP DES User and installation manual Call history In this section it is possible to display the list of received, sent or missed calls, in chronological order. A Type of caller Caller address C Missed call D Call filters Date and time of the call Type of call missed...
Guard station IP DES User and installation manual Camera In this section it is possible to view the EPs and the public cameras of the Community. It is also possible to view the monitoring log. The cameras to be monitored are split into: –...
Guard station IP DES User and installation manual The display shows the image taken by the EP camera. Receive a call The controls are the same as described in the section Monitoring history A Type of monitoring Camera address C Camera filter: If details are entered in the filter, only those meeting its requirements are displayed D Monitoring date and time 1.
Guard station IP DES User and installation manual Alarms In this section it is possible to manage alarms from IUs and EPs under your responsibility. IU alarms Smoke Infrared Door contact Others EP alarms Tamper alarm Panic alarm...
Guard station IP DES User and installation manual Alarm management A warning message appears following an alarm 1. Touch to silence the alarm 2. Touch to open the alarm section to manage it...
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Guard station IP DES User and installation manual 3. View the alarm details (origin, date, time and type) and if necessary call the IU to check (see step 5) 4. Touch to directly process the alarm (see item 7) 5. View the alarm details (origin, date, time and type) and if necessary touch to call the IU to check...
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Guard station IP DES User and installation manual 6. Touch to end the call 7. Touch to continue the management by entering a process comment...
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Guard station IP DES User and installation manual 8. Enter the name of the operator who initiated the management 9. Touch to indicate the alarm status 10. Touch to confirm The alarm is moved to the Processed section If the alarm changes status: 11.
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Guard station IP DES User and installation manual 13. View the alarm status and add another process comment 14. Enter the processor name 15. Touch to indicate the new alarm status 16. Touch to confirm Note: the video communication is active only for IU item 373001/02 with enabled camera or GS.
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Guard station IP DES User and installation manual Alarm management This page can be used to display the IU alarm activation and deactivation log A Community IU address filter Type of alarm zone C Alarm arming/disarming time and date D Status, armed or disarmed Name of the device (customisable) The original name represents the address of the device in the community...
Guard station IP DES User and installation manual User settings In this section it is possible to perform a wide range of customisations that will enable you to make the most of your GS. There are further configurations in the Installation section (installer access), accessed by means of an unlock code.
Guard station IP DES User and installation manual Ringtone In this section it is possible to set the ringtone parameters for the incoming calls, based on the origin – Apartment EP – – – 1. Scroll to modify the volume Note: the volume adjustment is the same for all sources.
Guard station IP DES User and installation manual Display In this section it is possible to set different display parameters 1. Touch to modify the display brightness 2. Scroll to set the screen saver activation time 3. Select the display background 4.
Guard station IP DES User and installation manual Transfer setting In this section it is possible to set the call transfer to other GSs. A Enable the transfer when you are in another conversation Enable the transfer when a call is received and you cannot answer C Set the time after which the call will be transferred if not answered D Indication of the GS receiving the call GSs to which to transfer the call...
Guard station IP DES User and installation manual Device information In this section it is possible to display different device parameters User guide In this section it is possible to download this manual using the QR code 1. Using a smartphone, scan the QR Code Inside the site, search for the 375000 code and download the manual...
Guard station IP DES User and installation manual Advanced settings (Installation settings) In this section it is possible to set different parameters such as passwords, date and time and to perform tests and resets. 1. Touch to modify the advanced settings. Warning: access to the Advanced Settings should only be attempted by experienced people, as wrong actions could compromise the operation of the device 2.
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Guard station IP DES User and installation manual 4. Touch the icon for the desired customisation, choosing among: installer password It sets the It sets date and time It performs a network test It restores the factory values of the device It makes test calls to test the system...
Guard station IP DES User and installation manual Password setting In this section it is possible to modify the installer password 1. Enter the old password 2. Enter the new password 3. Enter the new password again 4. Touch to confirm Time setting As default all the devices on the system have date and time aligned with those of the SD.
Guard station IP DES User and installation manual Network testing This function performs call tests of devices whose IP address is known. 1. Enter the IP address of the device to test the connection. 2. Touch to start the test If the test is successful, a confirmation message appears...
Guard station IP DES User and installation manual Restore factory settings In this section it is possible to restore the factory values of the device 1. Touch to start the procedure Warning: all settings will be deleted and the parameters will be restored to factory values 2.
Guard station IP DES User and installation manual Calling test This function performs call tests between devices configured in the AB 1. Select the address to make the test call If the communication is activated, the test has passed.
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BTicino SpA Viale Borri, 231 21100 Varese www.bticino.com BTicino SpA reserves the right to change at any time the content of this manual, and to communicate the changes made in any form, and in any way, deemed appropriate.