Lexmark MS531 User Manual page 172

Troubleshoot a problem
Collated printing does not work
Action
Step 1
a
From the home screen, touch Settings > Print > Layout >
Collate.
b
Touch On [1,2,1,2,1,2].
c
Print the document.
Is the document collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Is the document collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Tray linking does not work
Action
Step 1
a
Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Step 2
a
From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
"Linking trays" on page 30.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
172
customer
customer