Table of Contents
Advertisement
7.
Troubleshooting
When I connect the SCS.3m to my computer, it seems to work normally, but nothing connected
1)
to its USB ports (like the SCS.3d controllers and/or other external devices) works properly.
This usually happens when the SCS.3m is not getting power. Verify that your SCS.3m is plugged
into mains power via the included adapter. If it is, verify that the outlet you are plugged into is
working properly.
I have my SCS.3m attached to my computer via a USB hub and cannot get it to work.
2)
It's never a good idea to connect one USB hub into another hub. Please make sure you plug the
SCS.3m (which contains its own powered USB hub) directly into a port on your computer.
It is very difficult to turn the knobs on the back of the units (when removing the rear cover).
3)
Especially when SCS.3 controllers are new, those knobs can be hard to turn with just your fingers.
On the top of each knob is a slot in which the edge of a coin can be placed to make turning them
easier.
The SCS.3 controllers work, but sometimes they are sluggish and do not respond quickly to my
4)
touch.
This can happen when your hand or the controllers get moist. If this is the case (like if you're
working in a hot club and sweating), dry off your hands and/or the SCS.3 controllers as much as
possible.
The SCS.3 controllers do not work with Virtual DJ LE as described or at all?
5)
Please confirm the connection between SCS.3 and Virtual DJ by opening the CONFIG menu within
Virtual DJ. and check the MAPPERS section. This will tell you if your devices are connected. As
well, some computers put out very low USB bus power. If this is the case, it may be necessary to
purchase a powered USB hub to connect your SCS.3 system to your computer.
When I try to connect SCS.3d to the SCS.3m, it is not recognized and/or the LEDs on the unit light
6)
in an irregular pattern.
Check that the USB cable is securely connected to both the computer and SCS.3m, and verify
that the SCS.3m is plugged into mains power. This can sometimes also be caused by an
underpowered USB port, so try plugging the SCS.3m into a different port on your computer.
Finally, it's not a good idea to plug the SCS.3 pack into any hub (since the SCS.3m is a hub on its
own).
I do not have an Internet connection and I am unable to download any software associated with
7)
the SC System 3 (new presets, etc).
If you are unable to connect to the Internet, Stanton will provide you with the needed software
and documentation free of charge. Call Stanton Support at XXXXXXXXXXXXXXXX and it
will be shipped out to you.
My problem is not covered here.
8)
Please go to www.stantondj.com/scsystem3 for more in depth troubleshooting information.
36
Troubleshooting
Advertisement
Table of Contents
