Limited Warranty; Warranty Repairs - AEMC K100 User Manual

5.5 LIMITED WARRANTY

The instrument is warrantied to the owner for a period of two years from the
date of original purchase against defects in manufacture. date of original
purchase against defects in manufacture. This limited warranty is given by
AEMC Instruments, not by the distributor from whom it was purchased.
®
This warranty is void if the unit has been tampered with, abused, or if the
defect is related to service not performed by AEMC
Full warranty coverage and product registration is available on our
website at www.aemc.com/warranty.html
Please print the online Warranty Coverage Information for your
records.
What AEMC Instruments will do:
®
If a malfunction occurs within the warranty period, you may return the
instrument to us for repair, provided we have your warranty registration
information on file or a proof of purchase. AEMC
or replace the faulty material at our discretion.
REGISTER ONLINE AT:

5.5.1 Warranty Repairs

What you must do to return an Instrument for Warranty Repair:
First, send an email to
Authorization Number (CSA#) from our Service Department. You will be
provided a CSA Form and other required paperwork along with the next
steps to complete the request. Then return the instrument along with the
signed CSA Form. Please write the CSA# on the outside of the shipping
container. Return the instrument, postage or shipment pre-paid to:
Chauvin Arnoux
15 Faraday Drive, Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360) / (603) 749-6434 (Ext. 360)
Fax:
E-mail:
Caution: To protect yourself against in-transit loss, we recommend
that you insure your returned material.
NOTE: You must obtain a CSA# before returning any instrument
26
www.aemc.com/warranty.html
repair@aemc.com
, Inc. d.b.a. AEMC
®
(603) 742-2346
repair@aemc.com
requesting a Customer Service
Instruments
®
DC/AC MicroProbe Models K100 and K110
Instruments.
®
Instruments will repair
®
.