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HS-3310A-G2/3314A-G2
Desktop POS
User Manual
15670903010 Ver. A0
http://www.posiflex.com
Package Contents
HS-3310A-G2/3314A-G2 desktop POS (x 1)
24V/60W Power Adaptor (x 1)
Power cord (x 1)
3-inch wide thermal paper roll (x 1)
Paper separator for 2" thermal paper roll (x 1)
Desktop mounting kit pack for HS-3310A-G2 (x 1)
(including 1 desktop mounting bracket,
4 fixing screws, and 4 plastic anchors)
Desktop mounting kit pack for HS-3314A-G2 (x 1)
(including 1 bottom plate, 1 desktop mounting
bracket, 4 fixing screws, and 4 plastic anchors)
User manual (x 1)
1

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Summary of Contents for POSIFLEX HS-3310A-G2

  • Page 1 3-inch wide thermal paper roll (x 1)  Paper separator for 2” thermal paper roll (x 1)  Desktop mounting kit pack for HS-3310A-G2 (x 1) (including 1 desktop mounting bracket, 4 fixing screws, and 4 plastic anchors)  Desktop mounting kit pack for HS-3314A-G2 (x 1)
  • Page 2 SOME IMPORTANT NOTES FCC NOTES This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 SAFETY INSTRUCTIONS This equipment is not suitable for use in locations where children are likely to be present. CONSIGNES DE SÉ CURITÉ Cet équipement ne convient pas à une utilisation dans des lieux pouvant accueillir des enfants. WARNING Power cord shall be connected to a socket-outlet with earthing connection BATTERY CAUTION NOTES ...
  • Page 4: Front View

    Views of HS-3310A-G2/3314A-G2 Front View HS-331xA-G2 P-CAP Touch & LCD Panel Fingerprint or iButton Sensors (Optional) Posiflex 2D Scanner (Optional) 3-Track Magnetic Paper Jam Rescue Stripe Reader Compartment (Optional) Power LED Indicator Printer Error Printed Paper Exit LED Indicator Printer Paper-Out...
  • Page 5 Left Side View Right Side View RFID Card Reader Power Button (Optional) Paper Roll Cover Release Lever Bottom View Rubber Pad Rubber Pad Bottom I/O Interface Mounting holes Views of I/O Interface of HS-331xA-G2 Top I/O Interface Reset Button 12V DC-OUT HDMI Port USB 3.0 Port Power Jack...
  • Page 6: Connecting Power Adapter

    Bottom I/O Interface 24V DC-IN Power Jack Cash Drawer Port DB-9 COM Ports RJ-45 LAN Port USB 2.0 Port Connecting Power Adapter Please refer to the following instructions on how to connect power adapter to HS-331xA-G2 and to organize your cables. Lay your desktop POS on a level surface with its touch screen facing down as shown in the figure.
  • Page 7 Before pushing the cover back into place, neatly thread the cables through the cable exit. Cable Exit Press down the cover to close the bottom I/O interface chamber. CAUTION: On doing insertion or extraction of a cable connector, please always hold the connector head itself instead of pulling the cable wire.
  • Page 8 2.2. Push the sharp-pointed part of paper separator into the slot on the bottom of the paper roll compartment. 2.3. Slide another side of paper separator into the slot on the top of the paper roll compartment. 2.4. Drop 2-inch paper roll inside the paper roll compartment.
  • Page 9: Troubleshooting Paper Jams

    Make sure the loose end sticks out of the opening of the paper roll compartment. Then, close the paper roll cover by pushing it back at the center of the top side of the cover with a click sound. Make sure the paper roll is well loaded with the end of the paper sticking out as shown in the figure.
  • Page 10 Observe the cutter position through the paper exit slot to ensure the cutter blade moves upward to the retracted position. Gently push down paper roll cover release lever to open the paper roll cover. If the cover is still stuck, please repeat Step 3 and Step 4.
  • Page 11 Push the POS backwards along the rail slots of the bracket until the terminal is locked into place. After inserting another two scerws into the two mouting holes located on the rear of the POS, fasten them to fix the POS termial to the bottom plate.
  • Page 12 After well attaching two screw holes of the mounting bracket to the plastic anchors, insert two self-tapping screws into the plastic anchors through the mounting bracket and then secure the bracket. Support your POS terminal with its screen facing towards you. then, align the two screw bolts on the bottom of the POS with the rail slots of the mounting bracket.
  • Page 13 After pushing two plastic anchors into the drilled holes, tap the plastic anchors into the drilled holes with a hammer. Refer Step 6 to mount the POS to the bracket. Apply two self-tapping screws through the mounting holes into the two plastic anchors.
  • Page 14 Mifare card against the RFID reader as shown below. Scanning Barcodes with Posilfex 2D Scanner (Optional) The integrated Posiflex 2D Scanner is another prominent feature of HS-331xA-G2. With its hand-free design, it offers a more convenient solution for users to...
  • Page 15 Self-Diagnosing your Printer The variety of diagnostic tips is provided in aim to help you efficiently troubleshoot printer problems. Please carefully go through the following descriptions to understand how each function provided works.  Self Test A self-test page, generated by Self Test function, generally contains useful information describing current printer configurations.
  • Page 16: Status Led Indicator

     Hex Dump Mode Hex Dump Mode enables the printer to print out the received data in the hexadecimal format. Please refer to the following instructions to activate Hex Dump Mode. Power OFF printer. Open the cover of the printer. Hold down Feed button, and then power on the printer.
  • Page 17: Specifications

    Reset Button 1 x reset button (on the top I/O plate) WiFi via mini-PCIe expansion slot or USB Wireless Connectivity 4G LTE via Posiflex SM-140 Power ON/ standby, bi-color LED indicators LED Indicator Ethernet link LED indicator on Ethernet connector Printer error &...
  • Page 18 Symbology Code 128,GS1- Databar, GS1-Databar Limited, GS1- Databar Expanded, QR Code, PDF417 ※ The product information and specifications are subject to change without prior notice. To get the detailed information on HS-331xA-G2, please check this model from Posiflex Global Website...
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This manual is also suitable for:

Hs-3314a-g2

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