Troubleshooting (Basic) - Panasonic Toughbook CF-U1AQB1G2M Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an
advanced troubleshooting guide in the "Reference Manual". For a software prob-
lem, refer to the software's instruction manual. If the problem persists, contact
Panasonic Technical Support. You can also check the computer's status in the PC
Information Viewer
( Reference Manual "Checking the Computer's Usage Status").
Starting Up
Cannot start up.
The power indicator
or battery indicator
is not lit.
Cannot turn on the
computer.
The computer does
not resume from
sleep (
/standby
( ).
(The power indicator
blinks quickly in
green.)
You have forgotten
the password.
Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then con-
nect them again.
If a device is connected to the USB port, disconnect the
device, or set [Legacy USB Support] to [Disabled] in
the [Advanced] menu of the Setup Utility. (
ence Manual "Setup Utility")
Leave it in an environment of 5 °C or higher temperature
for about an hour, then turn on the power again.
)
Supervisor Password or User Password: Contact Pana-
sonic Technical Support.
Administrator password:
If you have a password reset disk, you can reset the ad-
ministrator password. Set the disk and enter any wrong
password, then follow the on-screen instructions and set
a new password.
If you do not have a password reset disk, reinstall
( page 35) and set up Windows, and then set a new
password.
Refer-
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