Reference Manual Personal Computer CF-U1 Series Model No. We recommend that this Reference Manual be printed.
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Introduction Terms and illustrations in this manual Page in this Manual. : Conditions that may result in minor or moderate injury. : Useful and helpful information. Press [ ] (Enter) key. Fn + (Del): Press and hold [Fn] key, and then press [ This manual explains key operations based on QWERTY keyboard models for US-English.
Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touchscreen or other key operations. Do not use the key combinations before you log on to Windows. Wait until the flash memory drive indicator off.
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Key Combinations QWERTY key- Numeric key- board model board model Fn + E ( Fn + 4 ( Fn + R ( Fn + 5 ( Function Display switching ( page (When an external display is connected) Internal LCD Simultaneous display CAUTION Do not press any keys until the display has finished switching.
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Key Combinations QWERTY key- Numeric key- board model board model Fn + A ( Fn + Fn + S ( Fn + 7 ( Fn + T ( Fn + 6 ( Fn + F ( Fn + 9 ( Fn + G ( Fn + 0 ( Fn + Z (...
When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click [start] - [All Programs] - [Panasonic] - [Hotkey Settings]. Keyboard (except for Fn + D ( buttons are disabled. When locked: •...
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Key Combinations Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once. (Fn key is locked and the indicator next to the key lights up.) Press another key. (Lock released) When using successive Fn key combinations Press Fn twice.
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Key Combinations Ctrl, Alt (Shift) (Windows) keys operations when Sticky key function is enabled Press once: The key is locked. Press another key to release the lock. Press twice: The key is locked. The lock cannot be released even if you press another key. Press 3 times: The lock is released.
Touchscreen You can use the touchscreen function to perform the same operation as a mouse. Touch the screen surface with the stylus (included). To right-click Click on the notification area. change to Click the object you want to right-click. returns to NOTE The touchscreen function does not work in the Setup Utility.
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Touchscreen Check the following to prevent the surface of the touchscreen from being scratched Are you using your finger or a stylus to operate the touchscreen? Is the surface clean? Is the soft cloth clean? Are you using the stylus with the tip extended? Is the tip of the stylus clean? Is your finger clean? Things to keep in mind when using the touchscreen...
Touchscreen <How to use the soft cloth> • Use the soft cloth when it is dry. Do not apply water or solvents to the soft cloth. • First, lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth. Do not use force, since the LCD surface may be damaged with the foreign particles or dust.
You can use the Software Keyboard. By using the Software Keyboard, you can change the size of the Software Keyboard, and can use the numeric keypad. Starting the Software keyboard Click [start] – [All Programs] – [Panasonic] – [Software Keyboard]. Touch the software keyboard. To use shortcut key Example : Ctrl + C Press Ctrl (turns blue) and then press C.
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Software Keyboard Software Keyboard Menu Click (A). Add a check mark to the function you want to use. [Auto Move] The software keyboard moves automatically to avoid overlapping the selected window. [Auto Restore] The software keyboard minimized on the notification area will be restored when you change the input mode. This may not work on some applications.
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Hardware Button Setting You can adjust the scroll speed for Scroll button or assign the startup functions of your favorite applications to 4 Applications Buttons. Click icon on the notification area to display the menu. Click [Setup] Hardware Button Setting starts up. Make the settings.
Zoom Function By zooming in the screen, small characters or icons become easy to see. You can operate the computer (e.g. click) with the zoomed screen. NOTE The Zoom function is not available in the following conditions. • When selecting a larger display resolution than the actual display resolution in the display setting •...
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Zoom Function NOTE The Zoom ratio returns to 100% in the following conditions even while the screen is zoomed. • When you switch the log in user • When the computer resumes from Standby/Hibernation • In the log off condition •...
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Zoom Function NOTE You can also make the following settings in [Full Screen Zoom Setup] screen. Set Zoom Step You can select intervals of zoom step. Lower Screen Refresh Rate The check mark is added as a factory default. With the check mark added, the screen refresh interval becomes longer when you do not operate the computer a certain length of time in the zoomed condition.
Zoom Function Other settings Always Foremost mode You can display the notification area in its original size for easy operations even in the zoomed screen. Click icon on the notification area to display Zoom menu. Click and add a check mark for [Always Foremost on the Screen]. (In the default setting, check mark is added.) Hot Key Setting You can make the zoom setting by key combinations.
[Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing. Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.
Display Rotation Rotating the Display Click on the notification area and click one of the display angles. NOTE While the display is rotated: • Do not use the Extended Desktop. The touch pad, touchscreen may not work properly. • Do not calibrate the touchscreen. •...
Standby and Hibernation Functions Starting Up Your Computer Quickly The standby or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before standby or hibernation. Function Data is saved to Standby...
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Standby and Hibernation Functions Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced], and add a check mark in [Prompt for password when computer resumes from standby]. Do not enter standby or hibernation in the conditions below, otherwise the data or file may be corrupted, standby or hiber- nation may not work, or malfunction may occur in the computer or the peripheral devices.
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Standby and Hibernation Functions • Connect or disconnect the AC adaptor. • Operate the wireless switch. • Insert and remove the SD Memory Card. Wait until the power indicator blinks green (standby) or goes off (hibernation). It may take 1 or 2 minutes to enter standby or hibernation. In standby or hibernation Do not attach or remove a peripheral device.
This shuts down computer operation to reduce power consumption. To confirm current settings, click [start] - [All Programs] - [Panasonic] - [Power Saving Utility] to view [Wired LAN standby power saving function] or [Wireless LAN standby power saving function].
Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
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25). When you have your flash memory drive repaired • Contact Panasonic Technical Support. • Before sending back the flash memory drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The flash memory lock function works with the built-in flash memory. It does not work with the external hard disk.
Battery Power Battery Indicator You can attach 2 batteries packs to this com- puter. The battery indicators are prepared for each battery. A : Battery 1 indicators B : Battery 2 indicators Battery indicator Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress.
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Battery Power Battery indicator Blinking red When blinking approx. every 1 second: The battery pack or the charging circuit is not operating properly. When blinking approx. every 4 second: The battery cover is open. You can remove the battery pack in this case. When blinking approx.
Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) In charging In discharging (The battery pack in the frame is discharging) When the battery pack is not inserted For Numeric keyboard model : NOTE...
Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( NOTE Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.
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Battery Power Computer behavior with low battery The default settings are as follows. This computer automatically switches from Battery 1 to Battery 2 and vice versa when either battery becomes empty. When both batteries are not sufficiently charged, the computer operates as below. When the battery level becomes 10% [Low battery alarm] Displays a message that the battery level is low.
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Follow the on-screen instructions. For Numeric keyboard model, connect a USB keyboard and press ° ° ° ° C to 30 C {50 F to 86 while the [Panasonic] boot screen is displayed just after the computer starts the (Enter).
Battery Power Replacing the Battery Pack If you have a battery charger (optional), you can remove one battery pack to charge while the other battery pack is operating. The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.
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Battery Power Place the computer with the panel side down. Place it on a soft cloth, etc. Remove right and left hand strap clips from the computer. The illustration shows the clip on the left side as an example. Remove the edge of hand strap passing through the clip. Tip the top of clip front.
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Battery Power Remove the battery cover. Check the blinking (red) status of battery indicator. ( Pull the tab to remove the battery pack. Slightly pull the battery pack to front. Lift up the battery pack. Insert the new battery pack. Insert the battery pack matching with (B) side.
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Battery Power Pressing and holding the battery cover, slide the latch to fix. Attach the hand strap back to the original form. Take the step to C) in the reverse order. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
SD Memory Card SD Memory Card Information This computer supports SDHC Memory Cards (SD Memory Cards with a capacity more than 2 GB). When you use a miniSD Card or a microSD Card, set the card to a miniSD Card adaptor or a microSD Card adaptor, and insert/remove the card with the adaptor.
Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
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SD Memory Card To remove the card Preparation Save the data and close all applications. Open the cover and confirm the SD Memory Card indicator (A) is off. Disable the card function. Double-click on the notification area and click [SD Memory Card], then click [Stop].
USB Devices Connecting/Removing USB Devices To connect the USB device Open the cover. Slide the latch down to unlock the cover. Open the cover. Connect the USB device to the USB port. When using the cable specifically designed for this, you can tighten screws at position (A).
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USB Devices NOTE If you have the Cradle (optional), you can connect USB devices to the Cradle. You can select whether the USB port of the computer is to be [Enabled] or [Disabled] in Setup Utility ( page 88). It is separated from the setting for the USB ports of the Cradle.
Camera <Only for model with Camera> CAUTION Do not look directly at the camera light. Using the Camera Hold both sides of the computer to aim the camera NOTE When the computer is moved from hot and humid environments to cold environments, dew condensation may form mist inside the lens.
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Camera Starting up Panasonic Camera Utility Start up the Panasonic Camera Utility to take pictures and videos. Click [start] - [All Programs] - [Panasonic] - [Panasonic Camera Utility]. NOTE If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media software including this utility and restart this utility.
Camera Taking Pictures Taking Pictures Switching the light on and off To switch the camera light on and off. Click or click [Control] - [Camera Light], then click [ON] or [OFF]. When the camera light is on, the icon changes to You can assign the Light function to an application button.
Camera Zoom In To enlarge or reduce the camera image. Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0]. You can assign the Zoom In function to an application button. page 50 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”) Each time you click...
Camera Burst Shooting You can take pictures in fixed intervals. Click or click [Photos] - [Start Burst Shooting]. During Burst shooting, the icon changes to Click or click [Photos] - [Stop Burst Shooting]. NOTE During Burst shooting, naming, saving or canceling photos is not available. The default name for saving photos is the date and time the picture was taken.
Camera NOTE At (C), if you specify an externally connected storage device as the save destination, the camera software may operate slowly. In this case, specify the flash memory as the save destination. High-quality pictures can be obtained by checking (D). Also, regardless of the display screen size, you can take pictures with the selected resolution.
Camera Changing the Settings for Recording Video Click [Video] - [Settings]. Change to preferred settings and click [OK]. When the following boxes are checked, • Box (A) only: Select to save or cancel, after the video is recorded Save ( ) and delete icons ( is taken.
Camera Setting Image Quality Set your image quality preferences on the [Image Control] screen. Click [Settings] - [Image Control]. Setting the Compressed Data Format/Resolution for the Image Click [Settings] - [Video Format]. [Color Space / Compression] Set the compressed data format for the image. [Output Size] Set the image resolution.
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NOTE When the Panasonic Camera Utility is not running, and if you press the buttons to which the “Zoom in” function, “Take photo” function, etc. are assigned, the Panasonic Camera Utility will be activated. Press the button again to use the function assigned.
Barcode Reader <Only for model with Barcode Reader> CAUTION Do not look directly into the reading window. <For model with 1D Barcode Reader> DO NOT LOOK DIRECTLY AT THE LASER LIGHT. <For model with 2D Barcode Reader> DO NOT LOOK DIRECTLY AT THE LED LIGHT. Be sure to read “Precautions”...
Barcode Reader NOTE When the computer enters Standby or Hibernation in Power Saving Mode or Always-On mode, the Barcode Reader is disabled. [Barcode Module was disconnected by changing the power status] message appears at the next resume tim- ing. • In Power Saving Mode, click [OK] to reconnect with the Barcode Module. •...
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Barcode Reader Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner barcode. <For model with 1D Barcode Reader> Perform reading so that the red read beam for reading intersects the barcode itself (including at least 12.7 mm {1/2"} beyond each edge of the barcode).
Barcode Reader Cleaning the Reading Window If the reading window is dirty, gently wipe the reading window with a cloth or a cotton swab moistened with water. Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object. In addition, do not directly apply a liquid such as water, detergent, or alcohol, on the surface of the window.
Barcode Configuration Utility Using the Barcode Configuration Utility, you can create and perform the configuration files to set up the settings for Barcode module and Barcode Key Emulator. By using with the 1D/2D Barcode Setting Utility, you can operate the Barcode Configuration Utility. Installing the Utility Two Utilities have been prepared to set the Barcode Reader operations.
Alternatively you can reflect the setting contents to the Barcode module in the following procedures. Create and save the configuration file in Barcode Configuration Utility. Apply the configuration file in the following procedures. <For model with 1D Barcode Reader> Input [c:\Program Files\Panasonic\bcr1d_set\bcr1d_set.exe x:\xxxxxxxx\xxxxxxxx.ini [OK]. <For model with 2D Barcode Reader> Input [c:\Program Files\Panasonic\bcr2d_set\bcr2d_set.exe x:\xxxxxxxx\xxxxxxxx.ini [OK].
Barcode Configuration Utility Data Configuration Click [Data Configuration] Make configuration for the following settings. Add Prefix: A character string can be added before the barcode information. Add Suffix: A character string can be added after the barcode information. Enable AIM Symbology:You can add the character string to identify the barcode type (Symbology) to the data from the barcode module.
Barcode Configuration Utility Symbology Configuration Various settings can be made for each barcode type that can be read. 1D/2D Customization Click [Symbology Configuration]. Click to select barcode type. Change to preferred settings. NOTE For some items, the setting cannot be changed. Grid Controls You can select options for the symbology and value.
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Barcode Configuration Utility Barcode Software Tool Barcode Software Tool is for Barcode Key Emulator. Emulator Prefix Click [Barcode Software Tool]. Click [Configure] on the right of [Emulator Prefix]. The subsequent setting procedure is the same as the one for [Barcode Reader Prefix] in [Data Configuration] page 59).
Barcode Configuration Utility Initial Connection You can select the initial connection method for the Barcode Emulation Tool. Enable Audio This options enables or disables the beep sound for a successful barcode scan. If you prefer to disable the sound, remove the check mark from (C).
Fingerprint Reader <Only for model with Fingerprint Reader> NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger.
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Fingerprint Reader Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore the passwords and token devices are exposed to the risk of being lost, stolen and hacking. The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.
Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
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Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” If the TPM is not being used, skip this step. Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard]. Follow the on-screen instructions.
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Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes]. When the [Power-on Security] screen appears, click [Manage Passwords]. Select [Power-On] in [Password Types], and click [Set password].
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In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication. In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication. (Del) while [Panasonic] boot screen is displayed soon after the computer starts (Enter).
Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal flash memory drive.
Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with 2 independent forms. •...
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Fingerprint Reader Deleting (Initializing) Owner’s Data When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access. NOTE The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor.
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Fingerprint Reader NOTE If the enrollment mode is set to “Enrollment to the hard disk” ( after step 2. Performed by the Computer Administrator. Click [start] - [All Programs] - [Protector Suite QL] - [Control Center]. Click [Settings], and click [Power-on Security]. Select the fingerprint, and click [Remove].
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Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
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Cradle / Mini Port Replicator You can connect external equipment in variety by attaching the computer to the Cradle (optional) or Mini Port Replicator (optional). Following is an example of how to set the computer to the Cradle. For further information, read the operating instructions that comes with the Cradle or Mini Port Replicator.
External Display <Only when connected to Cradle> You can switch the output destination to an external display. Before switching the computer on, connect the external display to the external display port (A) on the Cradle. NOTE After resuming from standby or hibernation, or restarting the computer, the output destination may not be the same as the one selected in the previous status.
External Display CAUTION Before disconnecting the external display, switch to the internal LCD by pressing Fn + E ( played image quality may become different after disconnection (e.g., wrong resolution). In this case, press Fn + E to reset the image quality. The screen may become distorted due to the following operations.
<Only when connected to Cradle or Mini Port Replicator> Connecting LAN Turn off the computer. Do not use standby or hibernation function. Set the computer to the Cradle. Connect the LAN port (A) and the network system (server, HUB, etc.) by using a LAN cable. Turn on the computer.
Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> There are 3 ways of disabling and enabling wireless communication. The wireless switch is at right next to DC-IN jack. Wireless Switch Utility ( page Settings in the [Advanced] menu of the Setup Utility ( NOTE For further information about Wireless LAN: For further information about Bluetooth:...
Disabling/Enabling Wireless Communication NOTE If you uninstall the Wireless Switch Utility, set the wireless switch to ON. Do not turn on/off the switch repeatedly at too short intervals. Do not restart, log off, or enter standby or hibernation immediately after turning on/off the switch. Do not turn on/off the switch while Windows is starting up.
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Disabling/Enabling Wireless Communication To change the function of the wireless switch In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time. You can change this function. [Selects the device for which to turn the device status on each time with the dialog box] Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable.
Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN. To avoid unauthorized access to the computer through wireless LAN We recommend you to make security settings such as encryption before using wireless LAN.
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Wireless LAN Setting the Profiles Double-click ® The [Intel PROSet/Wireless WiFi Connection Utility] screen appears. When is displayed, skip step 2. When you double-clicked Click [Profiles] at the lower right corner of the window, and click [Add]. Enter the profile name and WiFi Network Name (SSID), and make other necessary changes, then click [Next].
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Wireless LAN NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( less WAN, not the setting of IEEE802.11a. If IEEE802.11a is enabled or disabled while the computer is connected to an IEEE802.11b/g access point, the connec- tion will be temporarily interrupted.
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Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced - Wireless Configuration] menu of the Setup Utility ( The transmission rate will be lower when a microwave oven is used near by.
[No Protection]. You cannot delete the User Password. • In the [Exit] menu, you cannot make the setting of [Load Default Values] and [Boot Override]. • Fn + (F9) (Setup Defaults) does not function. (Del) several times while [Panasonic] boot screen is dis-...
Setup Utility Information Menu Language Product Information Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level Underlined items are the factory presets. English Japanese Computer information (cannot be changed.)
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Setup Utility Main Menu System Date • Week/Month/Day/Year. • You can useTab to move the cursor. System Time • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touchscreen Mode Current Status • Only when [Touchscreen Mode] is set to [Auto]. Del/BS Key APP3 Button •...
Setup Utility Display • The display during the Windows start-up process. When an external display is not connected, the information appears on the internal LCD even though the [External Monitor] is selected. Battery Charging Indicator Environment Battery 1 Current Status •...
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Setup Utility Cradle USB Port Legacy USB Support Camera • Only for model with Camera Ambient Light Sensor Threshold Wireless Configuration Serial Port Configuration • Used to configure the GPS and Barcode Reader The sub-menu that appears when [Wireless Configuration] is selected: Wireless Switch Wireless LAN.
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[Hard Disk] [USB Hard Disk] [USB CD/DVD Drive] [LAN] Disabled The operation is confirmed by Panasonic USB floppy disk drive (optional: CF-VFDU03U). NOTE To boot from the following devices, make the settings as below. To boot from • USB connected device ] ->...
Setup Utility Prompt • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not displayed on [Panasonic] boot screen. However U (F2) and will work even if the message is not displayed. Password on Boot...
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Setup Utility Exit Menu Save Values and Reboot Reboot Without Saving Changes Save Options Save Current Values Load Previous Values Load Default Values Boot Override (Device Information) Reboot the system after saving the changes. Reboot the system without saving the changes. Save the changes for all Setup options.
Outlook Express. Some characters of website and e-mail may not be enlarged. Preparation Close all of the applications before using “Icon Enlarger”. Click [start] - [All Programs] - [Panasonic] - [Icon Enlarger]. Select the size. Click [OK]. The screen will be displayed in the selected size.
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
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Click (right click cannot be used) Click (close) (Enter). Internal keyboard operations Press Space. and then press close) cannot be selected) Press Space above the icon Press Ctrl , Alt , and Fn + Ctrl For USB keyboard : (F2) or (Del) while [Panasonic] (Del).
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When running a check on the memory or the flash memory, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed in gray (D). Click to start the diagnostic check. (Enter). (F7) while [Panasonic] boot screen is displayed. e.g. flash memory...
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Hardware Diagnostics When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Pana- sonic Technical Support.
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If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
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To cancel partway, press Ctrl + C. The data erasure will be up to that point. Remove the Product Recovery DVD-ROM, and then press any key to turn off the computer. (Enter). (F2) or (Del) while [Panasonic] boot screen is displayed. (Enter). (Enter).
Error Code / Message Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support. Error Code/Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory con- tent is changed by an unexpected program operation, etc.
Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (standby or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set the [System standby] and [System hibernates] settings to [Never].
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( Shut Down Cannot shut down or restart Windows.
Troubleshooting (Advanced) Keyboard Cannot enter special characters (ß, à, ç, etc.) and symbols. Network Cannot connect to network. Cannot check the computer’s MAC address. Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Cannot connect to a network. Access point is not detected. Connecting Peripherals An error occurs while installing the driver.
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Check the mouse connection. The operation is confirmed by using Panasonic CF-VFDU03U USB floppy disk drive (optional) when the computer boots from USB floppy disk drive. Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the Cradle or the Mini Port Replicator.
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Click [start] - [Run] and input [c:\util\cpupower\setup.exe], and click [OK]. Follow the on-screen instructions. Click [start] - [All Programs] - [Panasonic] - [CPU Idle Setting]. Click [Performance] and click [OK], then click [Yes]. The computer will restart. If the problem persists, click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power schemes], select [Always On] in [Power schemes], and click [OK].
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Troubleshooting (Advanced) Barcode Reader (only for model with Barcode Reader) Reading is not possible. Fingerprint Reader (only for model with Fingerprint Reader) The sensor does not enroll or authenti- cate my fingerprint. Confirm the reading angle. Confirm that the barcode is readable (without damage, etc.). Confirm the range for reading.
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Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Sensor does not work. User cannot use enrolled finger. (e.g. injury) Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on password.
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Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) TPM failure. Replacing sensor. Lost [Advanced Security] backup password. Protector Suite QL reinstallation. Lost [File Safe] backup password. If you use [Advanced Security] with TPM (Trusted Platform Module) and TPM is broken, erased or disabled, the [Advanced Security] will not work anymore.
Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Accessing [File Safe] after Protector Suite QL uninstallation. Accessing [File Safe] after computer crash. Removing data from the Reader. Fast User Switching Function Some applications do not work prop- erly. Screen Saver “Could not find any compatible Direct3D devices”...
Depending on your network environment, it may take sometime to start up PC Information Viewer. If you use a guest account to log in, some of the PC Information may appear as undetected. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer].
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The screen image is saved in [My Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
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Troubleshooting (Advanced) Disabling auto-defragment Windows automatically processes “defragment” to speed up in accessing files, etc. However, this process is not always necessary because you can access files at high speed even if they are decentrally-saved in the flash memory. Also, we recommend disabling auto-defragment because reducing the number of writing times is effec- tive to use the flash memory for a long period of time.
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• SDHC Logo is a trademark. • Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. • Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.