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Panasonic Toughbook CF-U1GQG6L2M Reference Manual

Panasonic toughbook cf-u1gqg6l2m: reference guide.
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Reference Manual

Personal Computer
CF-U1 Series
Model No.
We recommend that this Reference Manual be printed.

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   Summary of Contents for Panasonic Toughbook CF-U1GQG6L2M

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-U1 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2: Windows Update

    Introduction Terms and illustrations in this manual Page in this Manual. : Conditions that may result in minor or moderate injury. : Useful and helpful information. Press [ ] (Enter) key. Fn + (Del): Press and hold [Fn] key, and then press [ ] (Del) key.
  • Page 3 Introduction Windows Live mail As in Windows mail for Windows Vista or Outlook Express 6 for Windows XP, Windows 7 contains mail software called Windows Live mail. Sound and Video Sound (e.g. MP3, WMA) and video (e.g. MPG, WMV) recorded in SD Memory Cards may be interrupted during playback. If this happens, copy them to the flash memory drive and play back.
  • Page 4: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touchscreen or other key operations. Do not use the key combinations before you log on to Windows. Wait until the flash memory drive indicator turns off.
  • Page 5 Key Combinations QWERTY key- Numeric key- Function Pop-up icon board model board model Fn + E ( Fn + 4 ( Display switching ( page When a projector is connected you can change the display mode. (The change you made may not be effective until (Enter) is pressed.) You can also change the display mode by pressing Computer only...
  • Page 6 Key Combinations QWERTY key- Numeric key- Function Pop-up icon board model board model Volume Fn+ A ( (Fn + A ( = down / Fn + S ( ) = up) Fn + S ( Fn + 7 ( NOTE When fine-tuning the sound volume, press and hold Fn, and press A ( or S (...
  • Page 7 When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click (Start) - [All Programs] - [Panasonic] - [Hotkey Settings].
  • Page 8 Key Combinations Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once. (Fn key is locked and the indicator next to the key lights up.) Press another key. (Lock released) When using successive Fn key combinations Press Fn twice.
  • Page 9 Key Combinations Ctrl, Alt (Shift) (Windows) keys operations when Sticky key function is enabled Press once: The key is locked. Press another key to release the lock. Press twice: The key is locked. The lock cannot be released even if you press another key. Press 3 times: The lock is released.
  • Page 10 Touchscreen You can use the touchscreen function to perform the same operation as a mouse. Touch the screen surface with the stylus (included). For further information, click (Start) - [Control Panel] - [Hardware and Sound] - [Pen and Touch] - [Flicks] - [Practice using flicks]. To right-click Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
  • Page 11 Touchscreen Check the following to prevent the surface of the touchscreen from being scratched Are you using your finger or a stylus to operate the touchscreen? Is the surface clean? Is the soft cloth clean? Are you using the stylus with the tip extended? Is the tip of the stylus clean? Is your finger clean? Things to keep in mind when using the touchscreen...
  • Page 12 Touchscreen <How to use the soft cloth> • Use the soft cloth when it is dry. Do not apply water or solvents to the soft cloth. • First, lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth. Do not use force, since the LCD surface may be damaged with the foreign particles or dust.
  • Page 13: Calibration By A Standard User

    Touchscreen Calibration by a standard user NOTE Perform the following calibration for each user. Run [Tablet PC Settings]. Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings]. Click [Calibrate]. Select [Touch input] or [Pen input]. Using the stylus, touch each of the “+” target marks one by one, and then click [Yes]. Perform the calibration for the orientation to be used.
  • Page 14 Hardware Button Setting You can adjust the scroll speed for Scroll button or assign the startup functions of your favorite applications to 4 Applications Buttons. Click on the notification area and then click display the menu. Click [Setup] Hardware Button Setting starts up. Make the settings.
  • Page 15: Software Keyboard

    You can use the Software keyboard by clicking is displayed on the task bar after logging on. If is not dis- played, click (Start) – [All Programs] – [Panasonic] – [Software Keyboard]. Touch the software keyboard. To use shortcut key Example : Ctrl + C Press Ctrl (turns blue) and then press C.
  • Page 16 Software Keyboard NOTE You can set a different language to each application (⇒ Windows help), and the keyboard layout switches according to the application. Depending in the language, some keys are displayed in orange. You can use them to input characters such as ë and ö.
  • Page 17 Software Keyboard NOTE You can change the currency symbol (B) of the numeric keypad. Click (Start) – [Control Panel] – [Clock, Language, and Region] – [Region and Language] – [Formats] – [Additional settings] – [Currency] – [Currency symbol]. After changing the currency symbol, click (A), and then change the size of the numeric keypad so that the selected currency symbol is shown.
  • Page 18 Zoom Function By zooming in the screen, small characters or icons become easy to see. You can operate the computer (e.g. click) with the zoomed screen. NOTE The Zoom function is not available in the following conditions. • When selecting a larger display resolution than the actual display resolution in the display setting •...
  • Page 19 Zoom Function NOTE The Zoom ratio returns to 100% in the following conditions even while the screen is zoomed. • When you switch the log in user • When the computer resumes from Sleep/Hibernation • In the log off condition •...
  • Page 20 Zoom Function Cursor synchronization mode You can synchronize the movement of zoomed screen with the movement of cursor by the following setting. Click on the notification area and then click Zoom menu appears. Click [Zoom Up Area by Moving Cursor Position] to add a check mark.
  • Page 21 Zoom Function Hot Key Setting You can make the zoom setting by key combinations. Click on the notification area and then click to display Zoom menu. Click [Setting]. Click the text box (A) and press the key you prefer. You can use only Ctrl or (Shift) key for combinations.
  • Page 22: Panasonic Hand Writing

    , then click [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing. Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.
  • Page 23 Display Rotation Rotating the Display Click on the notification area and click Click one of the display angles. NOTE While the display is rotated: • Do not use the Extended Desktop. The touch pad or touchscreen may not work properly. •...
  • Page 24 Display Rotation Changing the Settings Click on the notification area and click The Display Rotation Tool screen appears. Click [Settings]. Change the settings. A. You can choose the order of the display rotation. If you choose [None], the order is skipped. You can change the following settings only if you logged on to Win- dows as an administrator.
  • Page 25 Sleep and Hibernation Functions Starting Up Your Computer Quickly The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation. Function Data is saved to Recovery time...
  • Page 26 Sleep and Hibernation Functions Entering/Resuming from Sleep or Hibernation To enter sleep or hibernation Press the power switch (A) until a beep sounds. Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off. There are another 2 ways to enter Sleep/Hibernation. •...
  • Page 27 Sleep and Hibernation Functions To resume from sleep or hibernation Press the power switch(A). In the default setting, the Windows password will be requested to resume. CAUTION Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).
  • Page 28 Sleep and Hibernation Functions Changing When the Computer Sleeps or Hibernates Sleep Click on the notification area, and click [More power options]. Click [Change plan settings] of the power plan you want to change. Select the setting for [Put the computer to sleep], and then click [Save changes]. The setting for hibernation may change unexpectedly when you change the setting for sleep.
  • Page 29: Saving Power

    This shuts down computer operation to reduce power consumption. To confirm current settings, click (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view [Wired LAN standby power saving function] or [Wireless LAN standby power saving function].
  • Page 30: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Page 31 30). When you have your flash memory drive repaired • Contact Panasonic Technical Support. • Before sending back the flash memory drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The flash memory lock function works with the built-in flash memory. It does not work with the external hard disk.
  • Page 32: Battery Power

    Battery Power Battery Indicator You can attach 2 batteries packs to this com- puter. The battery indicators are prepared for each battery. A : Battery 1 indicators B : Battery 2 indicators Battery indicator Battery status Not lit The battery pack is not inserted or not being charged. •...
  • Page 33 Battery Power Battery indicator Battery status The remaining battery is approximately 9% or less. Blinking red When blinking approx. every 1 second: The battery pack or the charging circuit is not operating properly. When blinking approx. every 4 second: The battery cover is open. You can remove the battery pack in this case.
  • Page 34 Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) Normal temperature mode High temperature mode page page In charging In discharging (The battery pack in the frame is discharging)
  • Page 35 Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 89).
  • Page 36 Battery Power Computer behavior with low battery The default settings are as follows. This computer automatically switches from Battery 1 to Battery 2 and vice versa when either battery becomes empty. When both batteries are not sufficiently charged, the computer operates as below. When the battery level becomes 10% When the battery level becomes 5% [Low battery alarm]...
  • Page 37 You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold Fn + (F9) while the [Panasonic] boot screen is displayed just after the computer starts the startup procedure. When the remaining battery capacity is displayed, press (Enter).
  • Page 38 Battery Power Replacing the Battery Pack If you have a battery charger (optional) or Cradle (optional), you can remove one battery pack to charge while the other bat- tery pack is operating. The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.
  • Page 39 Battery Power Place the computer with the panel side down. Place it on a soft cloth, etc. Remove right and left hand strap clips from the computer. The illustration shows the clip on the left side as an example. Remove the edge of hand strap passing through the clip. Tip the top of clip front.
  • Page 40 Battery Power Remove the battery cover. Check the blinking (red) status of battery indicator. ( page 38). Pull the tab to remove the battery pack. Slightly pull the battery pack to front. Lift up the battery pack. Insert the new battery pack. Insert the battery pack matching with (B) side.
  • Page 41 Battery Power Pressing and holding the battery cover, slide the latch to fix. Attach the hand strap back to the original form. Take the step to C) in the reverse order. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
  • Page 42 Customizing the Power Setting You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan. Changing the Power Plan Setting Click on the notification area and click [More power options]. Click [Change plan settings] of the power plan you want to change.
  • Page 43: Sd Memory Card

    SD Memory Card SD Memory Card Information This computer supports SDHC Memory Cards (SD Memory Cards with a capacity more than 2 GB). When you use a miniSD Card or a microSD Card, set the card to a miniSD Card adaptor or a microSD Card adaptor, and insert/remove the card with the adaptor.
  • Page 44 Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
  • Page 45 SD Memory Card To remove the card Preparation Save the data and close all applications. Open the cover and confirm the SD Memory Card indicator (A) is off. Disable the card function. Click on the notification area and click Select the card. These steps are not necessary when removing the card after turning off the computer.
  • Page 46: Usb Devices

    USB Devices Connecting/Removing USB Devices To connect the USB device Open the cover. Slide the latch down to unlock the cover. Open the cover. Connect the USB device to the USB port. When using the cable specifically designed for this, you can tighten screws at position (A).
  • Page 47 USB Devices NOTE If you have the Cradle (optional), you can connect USB devices to the Cradle. You can select whether the USB port of the computer is to be [Enabled] or [Disabled] in Setup Utility ( page 89). It is separated from the setting for the USB ports of the Cradle.
  • Page 48: Using The Camera

    Camera <Only for model with Camera> Camera Light Camera Lens CAUTION Do not look directly at the camera light. Using the Camera Hold both sides of the computer to aim the camera NOTE When the computer is moved from hot and humid environments to cold environments, dew condensation may form mist inside the lens.
  • Page 49 Camera Starting up Panasonic Camera Utility Start up the Panasonic Camera Utility to take pictures and videos. Click (Start) - [All Programs] - [Panasonic] - [Panasonic Camera Utility]. NOTE If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media software including this utility and restart this utility.
  • Page 50: Taking Pictures

    Camera Taking Pictures Taking Pictures Switch the light on and off (See below) Take photo page Burst shooting page Recording page Zoom in page Photo library Video library Switch the light on and off To switch the light on and off. Click or click [Control] - [Camera Light], then click [ON] or [OFF].
  • Page 51 Camera Zoom In To enlarge or reduce the camera image. Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0]. You can assign the Zoom In function to an application button. page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”) Each time you click...
  • Page 52: Changing The Settings For Taking Pictures

    Camera Burst Shooting You can take pictures in fixed intervals. Click or click [Photos] - [Start Burst Shooting]. During Burst shooting, the icon changes to Click or click [Photos] - [Stop Burst Shooting]. NOTE During Burst shooting, naming, saving or canceling photos is not available. The default name for saving photos is the date and time the picture was taken.
  • Page 53 Camera NOTE At (C), if you specify an externally connected storage device as the save destination, the camera software may operate slowly. In this case, specify the flash memory as the save destination. High-quality pictures can be obtained by checking (D). Also, regardless of the display screen size, you can take pictures with the selected resolution.
  • Page 54 Camera Changing the Settings for Recording Video Click [Video] - [Settings]. Change to preferred settings and click [OK]. When the following boxes are checked, • Box (A) only: Select to save or cancel, after the video is recorded Save ( ) and delete icons ( ) will appear after the video is taken.
  • Page 55 Camera Setting Image Quality Set your image quality preferences on the [Image Control] screen. Click [Settings] - [Image Control]. Setting the Compressed Data Format/Resolution for the Image Click [Settings] - [Video Format]. [Color Space / Compression] Set the compressed data format for the image. [Output Size] Set the image resolution.
  • Page 56 NOTE When the Panasonic Camera Utility is not running, and if you press one of the buttons to which the “Zoom in” function, “Take photo” function, etc. are assigned, the Panasonic Camera Utility will be activated. Press the button again to use the function assigned.
  • Page 57 Barcode Reader <Only for model with Barcode Reader> Reading Window Trigger Buttons CAUTION Do not look directly into the reading window. <For model with 1D Barcode Reader> DO NOT LOOK DIRECTLY AT THE LASER LIGHT. <For model with 2D Barcode Reader> DO NOT LOOK DIRECTLY AT THE LED LIGHT.
  • Page 58 Barcode Reader Setting for Barcode Reader Click on the notification area then the following menu opens by clicking (for model with 1D Barcode Reader) / (for model with 2D Barcode Reader) icon. Connection to Barcode To reduce the power consumption, stop barcode reader connection within 1 minute (Power Saving Mode) after reading a barcode.
  • Page 59 Barcode Reader NOTE When the computer enters Sleep or Hibernation in Power Saving Mode or Always-On mode, the Barcode Reader is disabled. [Barcode Module was disconnected by changing the power status] message appears at the next resume tim- ing. • In Power Saving Mode, click [OK] to reconnect with the Barcode Module. •...
  • Page 60 Barcode Reader Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner barcode. <For model with 1D Barcode Reader> Perform reading so that the red read beam for reading intersects the barcode itself (including at least 12.7 mm {1/2"} beyond each edge of the barcode).
  • Page 61 Barcode Reader Cleaning the Reading Window If the reading window is dirty, gently wipe the reading window with a cloth or a cotton swab moistened with water. Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object. In addition, do not directly apply a liquid such as water, detergent, or alcohol, on the surface of the window.
  • Page 62: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger.
  • Page 63 Fingerprint Reader Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore the passwords and token devices are exposed to the risk of being lost, stolen and hacking. The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.
  • Page 64: Security Functions

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 65 Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area. • If the icon does not appear, click If the TPM is not being used, skip this step. Click on the “Invalid TPM status”...
  • Page 66 Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes]. When the [Power-on Security] screen appears, click [Manage Passwords]. Select [Power-On] in [Password Types], and click [Set password].
  • Page 67 Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press Fn + U (F2) or Fn + (Del) while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.
  • Page 68 Fingerprint Reader NOTE In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication. In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication. Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data.
  • Page 69 Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with 2 independent forms. •...
  • Page 70 Fingerprint Reader Deleting (Initializing) Owner’s Data When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access. NOTE The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor.
  • Page 71 Fingerprint Reader NOTE If the enrollment mode is set to “Enrollment to the hard disk” ( page 65), you need to remove the fingerprints data after step 2. Performed by the Computer Administrator. Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center]. Click [Settings], and click [Power-on Security].
  • Page 72 Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 73 Cradle / Mini Port Replicator You can connect external equipment in variety by attaching the computer to the Cradle (optional) or Mini Port Replicator (optional). Following is an example of how to set the computer to the Cradle. For further information, read the operating instructions that come with the Cradle or Mini Port Replicator.
  • Page 74: External Display

    External Display <Only when connected to Cradle> You can switch the output destination to an external display. Before switching the computer on, connect the external display to the external display port (A) on the Cradle. NOTE After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as the one selected in the previous status.
  • Page 75 External Display CAUTION or Fn + E ( Before disconnecting the external display, switch to the internal LCD by pressing . Oth- erwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case, or Fn + E ( press to reset the image quality.
  • Page 76: To Change The Display Settings

    External Display Extended Desktop The extended desktop function allows you to use the working area across both the internal LCD and the external display. You can drag an object from the internal LCD to the external display and vice versa. To switch to the Extended Desktop P *7 Press...
  • Page 77 External Display Do not use the display rotation in the extended desktop. To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the steps below. Right-click the desktop and click [Graphics Options]. Click [Output To] - [MID]. Right-click the desktop and click [Graphics Options].
  • Page 78 <Only when connected to Cradle or Mini Port Replicator> Connecting LAN Turn off the computer. Do not use sleep or hibernation function. Set the computer to the Cradle. Connect the LAN port (A) and the network system (server, HUB, etc.) by using a LAN cable. Turn on the computer.
  • Page 79 Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> There are 4 ways of disabling and enabling wireless communication. The wireless switch is at right next to DC-IN jack. Wireless Switch Utility ( page Settings in the Network and Sharing Center ( page Settings in the [Advanced] menu of the Setup Utility ( page...
  • Page 80 Disabling/Enabling Wireless Communication To check the wireless communication status Click on the notification area and place the cursor over the Wireless Switch Utility icon ( A tool tip appears. NOTE If you uninstall the Wireless Switch Utility, set the wireless switch to ON. Do not turn on/off the switch repeatedly at too short intervals.
  • Page 81 Disabling/Enabling Wireless Communication To enable or disable particular wireless devices Click the Wireless Switch Utility icon to show the pop-up menu. Select ON or OFF for the device you want to enable or disable. To change the function of the wireless switch In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time.
  • Page 82: Wireless Lan

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.
  • Page 83: Setting The Wireless Lan Access Point

    Wireless LAN Click on the notification area and click [Open Network and Sharing Center]. Click [Change adapter settings]. Right-click [Wireless Network Connection] and click [Enable]. • A standard user needs to enter an administrator password. • When [Disable] is displayed, [Wireless Network Connection] is already enabled. Turn on wireless LAN in the Wireless Switch Utility.
  • Page 84 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) When using wireless LAN outdoors or in a location where use of IEEE802.11a is prohibited, perform the following steps to disable IEEE802.11a (administrator password required). If you do not know the administrator password, disable wireless LAN ( page 82).
  • Page 85 Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( page 90).
  • Page 86: Setup Utility

    Turn on or restart the computer. Press (F2) or (Del) several times while [Panasonic] boot screen is dis- played soon after the computer starts the startup procedure. When [Enter Password] is displayed, input your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 87 Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Computer information (cannot be changed.) Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level...
  • Page 88 Setup Utility Main Menu Underlined items are the factory presets. System Date [xxx xx/xx/xxxx] • Week/Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touchscreen Mode Touchscreen Mode...
  • Page 89 Setup Utility Display External Monitor • The display during the Windows start-up process. When an external display is not connected, Internal LCD the information appears on the internal LCD even though the [External Monitor] is selected. Battery Charging Indicator On Continuous Flashing Environment Normal Temperature...
  • Page 90 Setup Utility Cradle USB Port Disabled Enabled Legacy USB Support Disabled Enabled Camera Disabled • Only for model with Camera Enabled Ambient Light Sensor Threshold Disabled High Wireless Configuration Enter the sub- menu Serial Port Configuration Enter the sub- • Used to configure the GPS and Barcode Reader menu The sub-menu that appears when [Wireless Configuration] is selected: Wireless Switch...
  • Page 91 [Hard Disk] [USB Hard Disk] [USB CD/DVD Drive] [LAN] Disabled The operation is confirmed by Panasonic USB floppy disk drive (optional: CF-VFDU03U). NOTE To boot from the following devices, make the settings as below. To boot from You need to set •...
  • Page 92 Disabled • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not Enabled displayed on [Panasonic] boot screen. However U (F2) and will work even if the message is not displayed. Disabled Password on Boot Enabled Enter the sub-menu.
  • Page 93 Setup Utility Exit Menu Save Values and Reboot Reboot the system after saving the changes. Reboot Without Saving Changes Reboot the system without saving the changes. Save Options Save Current Values Save the changes for all Setup options. Load Previous Values Load previous values for all Setup options.
  • Page 94: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 95 During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press (F2) or (Del) while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
  • Page 96 At the confirmation message, select [Yes] and press (Enter). The computer will restart. Press and hold (F7) while [Panasonic] boot screen is displayed. Ctrl When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.
  • Page 97 If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support. If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally.
  • Page 98 ( ). Example: Press Fn + U (F2) Press F2 Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function. Creating a backup of the flash memory data To create a backup of the entire flash memory to another storage media (e.g., external hard disk): Use [Back up computer].
  • Page 99 46). Turn on the computer, and press Fn + U (F2) or Fn + (Del) while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password. Write down all of the contents of the Setup Utility and press Fn + (F9).
  • Page 100 If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 101 At the confirmation message, select [Yes] and press (Enter). The computer will restart. When [Panasonic] boot screen displays, press and hold (F2) or (Del) . If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User Password.
  • Page 102 Error Code / Message Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support. Error Code/Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory con- tent is changed by an unexpected program operation, etc.
  • Page 103: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after].
  • Page 104: Shut Down

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( page 113).
  • Page 105 Troubleshooting (Advanced) Sound Performing Fn key combinations sometimes causes sound distortion. Stop and Distorted sound. restart playback. Cannot change the volume by press- Activate the Windows sound function. When it is not active, the volume does not change even if is displayed.
  • Page 106: Connecting Peripherals

    Troubleshooting (Advanced) Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Cannot connect to a network. Slide the wireless switch to turn on the wireless devices. Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( page 90).
  • Page 107 The connected mouse does not work. Check the mouse connection. USB floppy disk drive does not work The operation is confirmed by using Panasonic CF-VFDU03U USB floppy disk drive (optional) when the computer boots from USB floppy disk drive. as a boot drive.
  • Page 108 Troubleshooting (Advanced) Connecting Peripherals Cannot print. Check the printer connection. Turn on the printer. The printer is not online. No paper is in the printer tray or there is a paper jam. Turn on the printer and connect it to the computer, and then restart the computer.
  • Page 109 Clean the fingerprint sensor. For further information, refer to “Handling & Main- tenance” ( page 69). The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support.
  • Page 110 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Sensor does not work. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on password.
  • Page 111 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) TPM failure. If you use [Advanced Security] with TPM (Trusted Platform Module) and TPM is broken, erased or disabled, the [Advanced Security] will not work anymore. If you do not use the [Advanced Security] backup password, refer to “Starting Over”...
  • Page 112 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Accessing [File Safe] after Protector [File Safe] data can be accessed only using Protector Suite QL. If you acciden- tally uninstalled Protector Suite QL, you have to reinstall it. If passport data was Suite QL uninstallation.
  • Page 113 If you use a guest account to log in, some information will be displayed as [Not Found]. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer]. Select the item to display the detailed information.
  • Page 114 The screen image is saved in [Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
  • Page 115 • SDHC Logo is a trademark. • Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. • Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.

This manual is also suitable for:

Cf-u1 series

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