Grunbeck softliQ:MD32 Operation Manual
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Grunbeck softliQ:MD32 Operation Manual

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Water softener | softliQ:MD
Operation manual

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Summary of Contents for Grunbeck softliQ:MD32

  • Page 1 We understand water. Water softener | softliQ:MD Operation manual...
  • Page 2 General Contact Germany International Sales Phone +49 9074 41-145 Technical Service Phone +49 9074 41-333 Fax +49 9074 41-120 Availability Monday to Thursday 7:00 am - 6:00 pm Friday 7:00 am - 4:00 pm We reserve the right to technical modifications. ©...
  • Page 3 Table of contents Table of contents Touchscreen .............28 Introduction ............... 4 Menu structure ............31 Connection to Grünbeck Cloud ........33 Validity of the manual ..........4 Refilling salt tablets ...........35 Product identification ..........4 Starting a manual regeneration ........36 Symbols used ............6 Determining and entering the water hardness ..36 Depiction of warnings ..........

  • Page 4: Validity Of The Manual

    Illustrations in this manual are for basic understanding and can differ from the actual design. Validity of the manual This manual applies to the products below: ● Water softener softliQ:MD32 ● Water softener softliQ:MD38 Product identification You can identify your product based on the product designation and the order no. indicated on the type plate.
  • Page 5 Introduction The type plate is located on the inside of the brine tank lid. Designation Designation Obey the operation manual Rated voltage range/frequency Disposal information Power input DVGW test mark Protection/protection class CE mark Product designation Nominal pressure QR code Operating pressure Data matrix code Ambient temperature...

  • Page 6: Symbols Used

    Introduction Symbols used Symbol Meaning Danger and risk Important information or requirement Useful information or tip Written documentation required Work that must be carried out by qualified specialists only Work that must be carried out by technical service personnel only Depiction of warnings This manual contains information and instructions that you must obey for your personal safety.

  • Page 7: Qualification Of Personnel

    Introduction 1.5.1 Qualification of personnel Personnel Requirements • No special expertise required User • Knowledge of the tasks assigned • Knowledge of possible dangers in case of incorrect behaviour • Knowledge of necessary protective equipment and protective measures • Knowledge of residual risks •...

  • Page 8: Safety Measures

    Safety Safety Safety measures ● Only operate your product if all components are installed properly. ● Obey the local regulations on drinking water protection, accident prevention and occupational safety. ● Do not make any changes, alterations, extensions or program changes on your product.

  • Page 9: Product-Specific Safety Instructions

    Safety 2.1.4 Groups of persons requiring protection ● Children must not play with the product. ● This product can be used by children over 8 years of age and persons with limited abilities or lack of experience if they are supervised or instructed in the safe use of the product and understand the resulting hazards.

  • Page 10: Product Description

    ● The softliQ water softener protects water pipes and connected water-carrying systems from scaling as well as from malfunctions and damage caused by scaling. ● The water softener softliQ:MD32 is designed for the continuous supply homes of 1 to 8 families (max. 20 people) with soft water.

  • Page 11: Product Components

    Product description Product components Designation Designation Connection block Brine tank Raw water shut-off valve Soft water connection Soft water shut-off valve Raw water connection Sampling valve for soft water Drain connection DN 50 acc. to DIN EN 1717 Sensor of salt supply indicator Water sensor Brine tank lid Illuminated LED ring...

  • Page 12: Functional Description

    Product description ● Lights up during operation of the control unit ● Intermittent flashing in case malfunctions do occur ● Intermittent flashing in case of pre-alarm salt supply The illuminated LED ring can be set to continuous illumination or be deactivated completely. Water sensor The water sensor detects water at the installation site of the softliQ system, reports this via the control unit of the softliQ or via Grünbeck’s myProduct app and (if activated) triggers an...

  • Page 13: Mode Of Operation

    Product description releases a complete regeneration for hygienic reasons no later than after four days without regeneration. The intelligence of the softliQ water softener allows for an efficient operation at the lowest salt and power consumption possible. 3.3.3 Mode of operation The softliQ:MD water softener offers five selection options: ●...
  • Page 14 Product description Accessories You can retrofit your product with additional accessories. Please contact your local Grünbeck representative or Grünbeck’s headquarters in Hoechstaedt/Germany for details. Illustration Product Order no. Dosing system exaliQ:KC6-e 117 460 Dosing system exaliQ:SC6-e 117 465 Electronically controlled dosing technology to protect the water pipe against corrosion or to stabilise the total hardness.
  • Page 15 Product description Illustration Product Order no. Supplementary blending valve 187 870 To generate a second blending water hardness. Can directly be connected to the connection block. Installation kit softliQ 188 865 Space-saving combined connection of water softener and filter. Inputs and outputs of the control unit The control unit features voltage-free inputs and outputs (refer to chapter 7.8) 3.7.1 Data circuit board...

  • Page 16: Power Circuit Board

    Product description ► Disconnect the water sensor if you want to assign the digital input a different function. ► Use LiYY 2x0.5 mm² or similar cable as connection cable. (A larger line cross-section is unsuitable.) Water sensor (digital input) Pin configuration ●...
  • Page 17 Product description 1. Remove the touch protection to access the power circuit board. 2. Use the following connection lines for connection to the fault signal contact or the programmable output: • Flexible lines of H05xx F 2x0.75 mm² quality or similar because consumers operated with mains voltage might be connected.
  • Page 18 Transport, set-up and storage Transport, set-up and storage Shipping/Delivery/Packaging ► Upon receipt, immediately check for completeness and transport damage. ► In case of visible transport damage, proceed as follows: • Do not accept the delivery or only accept it under reserve. •...

  • Page 19: Installation

    Installation Installation The installation of a water softener represents a major intervention into the drinking water system and must be performed by a qualified specialist only. The softliQ water softener is DVGW-certified, and thus intrinsically safe. There is no need for a system separator as additional safety device upstream of the product Designation Designation...

  • Page 20: Requirements For The Installation Site

    Installation Requirements for the installation site ● Obey the local installation directives, general guidelines and technical specifications. ● The installation site must be frost-proof and protect the product from direct sunlight, chemicals, dyes, solvents and their vapours. ● If the softened water is intended for human consumption as defined by the German Drinking Water Ordinance, the ambient temperature must not exceed 25 °C.

  • Page 21: Checking The Scope Of Supply

    Installation Checking the scope of supply Designation Designation Connection block including water meter screw Drain connection DN 50 acc. to DIN EN 1717 connection 2 Connection hoses Operation manual Completely assembled water softener Water test kit “Total hardness” ► Check the scope of supply for completeness and damage. Installing the product WARNING Contaminated drinking water due to stagnation...
  • Page 22 Installation 5.3.1 Installing the connection block The connection block can be installed horizontally or vertically. 1. Install the water meter screw connection in the pipe. 2. Check the flow direction. 3. Respect the flow direction on the connection block (indicated by an arrow). 4.
  • Page 23 Installation 3. Respect the flow direction indicated by arrows on the connection block and on the control valve. 4. Install the connection hoses using suitable tools. » The connection hoses are installed. 5.3.3 Establishing the waste water connection NOTE Waste water backing up due to kinked hoses. ●...
  • Page 24 Installation 3. Shorten the overflow hose (Ø 16 mm) to the required length. 4. Run the overflow hose to the drain with a downward slope. 5. Fasten the overflow hose. If the flow pressure is at least 3 bar, the flushing water hose can be routed up to 2 m above the floor.
  • Page 25 Start-up/commissioning Start-up/commissioning Putting the product into operation The start-up program assists you in starting up the product. The display guides you step-by- step. Input is required at some points, however. ► Follow the instructions on the touchscreen (refer to chapter 7.1). ●...
  • Page 26 Start-up/commissioning » The positioning process of the control valve starts. 10. Open the raw water shut-off valve. 11. Open the soft water shut-off valve. » Water flows through the flushing water hose to the drain. Venting program The venting program runs automatically in 11 steps. 12.
  • Page 27 Start-up/commissioning Softened drinking water with optional blending For the production of softened drinking water by means of the softliQ:MD, the specifications of the German Drinking Water Ordinance do apply. ► Set a soft water hardness between 3 °dH and 8 °dH. ►...

  • Page 28: Operation/Handling

    Operation/handling Operation/handling NOTE The valves of the system are operated electrically. ● Water can flow to the drain if there is a power failure during regeneration. ► In the event of a power failure, check your product and shut off the water supply, if necessary.

  • Page 29: Menu Level

    Operation/handling 7.1.2 Menu level To access a menu, tap the corresponding button. The selected button is displayed in yellow. In the menus, you can start actions or change settings. Illustration Explanation Information This menu provides useful information on the water softener. Manual regeneration In this menu, you can start a regeneration manually (refer to chapter 5).
  • Page 30 Operation/handling Illustration Explanation Current flow rate The current flow rate is displayed as a numerical value and in the form of a "tachometer". If the nominal flow of the system is exceeded, the circular segments are red. Function The selected mode of operation appears in a green circle segment. Yellow symbol Maintenance due! ►...

  • Page 31: Control Elements

    Operation/handling 7.1.4 Control elements Button Description �� Returning to the basic display  and  Scrolling through the menu level  and  Marking a selection, scrolling to the menu items, selecting settings  Returning to the previous menu level, aborting unwanted actions ✔...
  • Page 32 Operation/handling Menu Menu items Values/settings Date, time, time synchronisation Date, time Current time Current continent Current date Current time zone Time synchronisation Switch-over DST to ST Get date/time automatically (NTP) URL NTP server Cloud connection, Wi-Fi/LAN connection, network status Cloud connection Connection to Grünbeck Cloud Pairing Grünbeck Cloud and user account URL Cloud...
  • Page 33 Operation/handling Menu Menu items Values/settings Resetting factory settings Start Device info, consumption histories, regeneration history Device info Software version Hardware version Bootloader version Serial number of control unit Maintenance interval Consumption histories Water consumption Salt consumption Regeneration history Water hardness Setting the water hardness Press and hold for 2 seconds to start.
  • Page 34 Operation/handling As soon as a user account has been created via Grünbeck’s myProduct app and the anonymous data is assigned to your user account by pairing, the data is personalised as defined by the Data Protection Act. Installing Grünbeck’s myProduct app 7.3.1 Grünbeck’s myProduct app is the link between your Grünbeck product and your mobile device.

  • Page 35: Refilling Salt Tablets

    Operation/handling 7.3.3 Establishing a connection to the router Menu level>Settings>Wi-Fi/LAN connection As soon as the connection to the Grünbeck Cloud has been allowed and a connection to the router has been established, the control unit cyclically sends anonymous data to the Grünbeck Cloud.

  • Page 36: Starting A Manual Regeneration

    Operation/handling Starting a manual regeneration Menu level>Manual regeneration A manual regeneration is necessary in the cases below: ● If the product is put into operation again after a longer period of standstill. ● After maintenance or repair work was performed. ●...

  • Page 37: Selecting The Time Of Regeneration

    Operation/handling 7.6.2 Determining the water hardness in °dH/°f 1. Add one drop of titration solution (1 drop = 1 °dH or 1 °f). 2. Shake the test tube until the titration solution is mixed with the water. 3. In case of red colouring, repeat steps 1 and 2 and count the drops until the colour changes to green.
  • Page 38 Operation/handling 1. Choose Define time x. 2. Enter the time for the 3 possible times of day. ✔ 3. Confirm each with Installer level (Code 005) The settings described here must be made by qualified specialists only. While the function below is in progress, the product must not be disconnected from mains: ●...
  • Page 39 Operation/handling Menu items Settings/remarks Flow rate (Display only) Exchanger 1 Peak value, m³/h Exchanger 1 for xxxxx, min Flow rate (Display only) Exchanger 2 Peak value, m³/h Exchanger 2 for xxxxx, min Water volumes (Display only) Soft water Exchanger 1, m Soft water Exchanger 2, m Make-up water volume, l Counter readings...

  • Page 40: Maintenance And Repair

    Maintenance and repair Maintenance and repair Maintenance and repair includes cleaning, inspection and maintenance of the product. WARNING Contaminated drinking water ● Infectious diseases ► Pay attention to hygiene when working on the product. The responsibility for inspection and maintenance is subject to local and national requirements.

  • Page 41: Semi-Annual Maintenance

    Maintenance and repair Inspection You as owner/operator/operating company can carry out the regular inspections yourself. Regular inspections increase the operational reliability of your product. ► Carry out an inspection at least every 2 months. To carry out an inspection, proceed as follows: 1.

  • Page 42: Annual Maintenance

    Maintenance and repair 8.4.2 Annual maintenance Carrying out annual maintenance work requires specialist knowledge. This kind of maintenance work must be carried out by technical service personnel only. In addition to the semi-annual maintenance, the following work must be carried out as well: Operating values 1.

  • Page 43: Spare Parts

    Maintenance and repair Consumables Product Order no. Regeneration salt tablets (25 kg) acc. to DIN EN 973 type A 127 001 Water test kit "Total hardness“ 170 187 Spare parts For spare parts and consumables please contact your local Grünbeck representative who you may find on the internet at www.gruenbeck.com.
  • Page 44 Maintenance and repair ● Brine valve: Seals and electrodes Designation Designation Seal Electrodes 44 | 60...

  • Page 45: Troubleshooting

    Table of contents Troubleshooting WARNING Contaminated drinking water due to stagnation ● Infectious diseases ► Have malfunctions eliminated immediately. The softliQ water softener indicates malfunctions on the display. As soon as a fault appears, the touchscreen changes to the basic display and remains active until the condition has been rectified.
  • Page 46 Table of contents 9.1.2 Fault signals (red symbols) Display Explanation Remedy ► Check the electrical connection. Only displayed if detection was activated by technical ► Set the time. service personnel. ► Start a manual regeneration Upon return of power, the (refer to chapter 7.5).
  • Page 47 Table of contents Display Explanation Remedy ► Reduce flow rate. Only displayed if monitoring was activated by qualified ► If the fault persists, contact technical specialist. service. System is being operated with excessive flow rates. Nominal flow exceeded ► Contact technical service. Water loss to drain.

  • Page 48: Other Observations

    Table of contents Display Explanation Remedy Step monitoring of ► Acknowledge with Rectify. regeneration motor ► Repeat start-up/commissioning. or connecting cable defective. ► Contact technical service if the fault reoccurs. Error during start-up (Referencing) Other observations Observation Meaning Remedy ► Restrict your water consumption to the No soft water Excessive water consumption (water softener has exceeded...

  • Page 49: Final Shutdown

    Table of contents Decommissioning 10.1 Temporary standstill In accordance with DIN 19636-100, your water softener regenerates after 4 days, even if the capacity has not yet been exhausted by that time. The stagnation of water is prevented. It is not necessary to temporarily shut down your product. ►...

  • Page 50: Dismantling And Disposal

    9. Remove the connection block. 10. Close the gap in your drinking water system, e.g. by using an adjusting piece (order no. 128 001 for softliQ:MD32 or 128401 for softliQ:MD38). 11. Drain the brine tank. 12. Drain all liquids from the product.
  • Page 51 Table of contents 11.3 Disposal ► Obey the applicable national regulations. Packaging ► Dispose of the packaging in an environmentally sound manner. NOTE Danger to the environment due to incorrect disposal ● Packaging materials are valuable raw materials that can be reused in many cases.

  • Page 52: Technical Specifications

    Table of contents Technical specifications Dimensions and weights softliQ:MD32 softliQ:MD38 System width System height System depth Connection height of control valve (soft water) Connection height of control valve (raw water) Height of safety overflow of brine tank Height with open lid...
  • Page 53 Table of contents Connection data softliQ:MD32 softliQ:MD38 Nominal connection diameter DN 25 DN 32 (1" male thread) (1¼" male thread) ≥ DN 50 Drain connection 100 – 250 Rated voltage range 50 – 60 Rated frequency Power input (during regeneration, temporarily) Power input during softening, <...

  • Page 54: Operation Log

    Table of contents Operation log ► Document the initial start-up/commissioning and all maintenance activities. ► Copy the maintenance report. Water softener softliQ:MD Serial no.: ___________________ 13.1 Start-up/commissioning log Customer Name: Address: Installation/Accessories softliQ connected to Cloud Wi-Fi Drinking water filter (make/type): Drain connection acc.
  • Page 55 Maintenance no.: ___ Maintenance no.: ___ ► Enter the measured values and operating data. ► Confirm the checks with OK or record any repairs done. Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test (Exchanger 1) Soft water hardness 0 °dH test (Exchanger 2) Operating pressure Residential water meter reading...
  • Page 56 Documentation of salt consumption Documentation of salt consumption 1. Read the counter reading Soft water volume in the control unit. Information>Counter readings, date and time>Soft water volume 2. Enter the value read. 3. Enter the amount of salt refilled. 4. Evaluate the salt consumption subject to the water volume consumed. Date Counter reading Amount of salt refilled in kg...

  • Page 57: Eu Declaration Of Conformity

    EU Declaration of Conformity EU Declaration of Conformity In accordance with the Radio Equipment Directive 2014/53/EU, Appendix VI This is to certify that the system designated below meets the safety and health requirements of the applicable European guidelines in terms of its design, construction and execution. This certificate becomes void if the system is modified in any way not approved by us.
  • Page 58 EU Declaration of Conformity 58 | 60...
  • Page 59 Publisher's information Technical documentation Should you have any questions or suggestions regarding this operation manual, please contact Grünbeck Wasseraufbereitung GmbH’s Department for Technical Documentation directly. Email: dokumentation@gruenbeck.de...
  • Page 60 Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str. 1 89420 Hoechstaedt GERMANY +49 9074 41-0 +49 9074 41-100 info@gruenbeck.com For more information go to www.gruenbeck.com www.gruenbeck.com...

This manual is also suitable for:

Softliq:md38

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