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We understand water. Water softener | softliQ:SC Operation manual ...
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General Contact Germany Sales Phone +49 9074 41-0 Technical Service Phone +49 9074 41-333 Fax +49 9074 41-120 Availability Monday to Thursday 7:00 am - 6:00 pm Friday 7:00 am - 4:00 pm Copyright The manufacturer reserves the copyright to this operation manual. Without the written consent of Grünbeck Wasseraufbereitung GmbH, no part of this manual may be reproduced in any way, nor may any part be processed, duplicated or distributed using electronic systems.
Table of contents Table of contents Handing over the product and the operation About this manual ..........4 manual to the owner/user ........43 Other applicable documents ........ 4 Operation ............44 Target group ............4 ...
About this manual About this manual Other applicable documents The following documents shall be deemed as applicable documents for the softliQ:SC: ● For Grünbeck's technical service/authorised service company: Technical service manual for softliQ:SC water softener Order no.: TD4-BS000en ● In addition, the manuals of all accessories used do apply.
About this manual Typographical conventions The following typographical conventions are used in this manual: 1.5.1 Menu paths Menu paths are shown in a different font. The sequence of the menus is indicated by the ">" sign. Status level>Menu level>Manual regeneration 1.5.2 Menu items Menu items, e.g.
About this manual 1.5.5 Lists Bullet symbols used: ● First bullet point (level 1) • First bullet point (level 2) • Second bullet point (level 2) ● Second bullet point (level 1) Validity of the manual This manual applies to the following products: ●...
About this manual Type plate The type plate is located under the lid of the brine tank. Please specify the data shown on the type plate in order to speed up the processing of your inquiries or orders. Therefore, enter the necessary information in the table below to have it readily available whenever necessary.
Safety Safety WARNING: Contamination of drinking water due to improper handling. ● Risk of infectious diseases. ► Have the installation, start-up and annual maintenance carried out by specialist installers only. Safety measures ● Carefully read this manual before operating your product. ●...
Safety CAUTION: Type and source of danger. ● Possible consequences ► Preventive measures The following signal words were defined subject to the degree of danger and may be used in the present document: ● DANGER means that serious or fatal injuries will occur if the corresponding precautionary measures are not taken.
● Make sure that the required inspection and maintenance work is carried out. ● Keep this manual. Admissible regenerant The softliQ:SC water softener may only be operated with the following regenerant: ● Salt tablets according to EN 973 type A Other regenerants are not allowed.
Product description Product description Intended use ● The softliQ water softener may only and exclusively be used for the softening and partial softening of cold drinking water. ● The softliQ water softener protects water pipes and connected water-carrying systems from scaling resp. from malfunctions and damage caused by scaling. ●...
Product description Functional description 3.3.1 Ion exchange process The softliQ water softener works according to the ion exchange process. The exchange of calcium and magnesium ions for sodium ions causes the water to become soft. Figure Explanation The exchanger contains ion exchanger resin in the form of small resin beads.
The water softener softliQ:SC offers two selections. The energy and resource saving Eco Mode is set by the factory. In case of considerable fluctuations in the water consumption, however, it is possible to switch to the Power mode in the settings menu.
Product description 3.5.2 Illuminated LED ring The illuminated LED ring is used as a visual signal during water treatment, operation and malfunction. In the standard setting, the illuminated LED ring behaves as follows: ● Lights up during water treatment ● Lights up during operation of the control unit ●...
Product description Accessories You can retrofit your product with accessories. Please contact your local Grünbeck representative or Grünbeck’s headquarters in Hoechstaedt/Germany for details. Figure Product Order no. EXADOS dosing computer EK 6 softliQ 115 470 EXADOS dosing computer ES 6 softliQ 115 480 Electronically controlled dosing technology for corrosion protection or to stabilise the total hardness.
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GSX, VGX Hall cable with clip and pulse division 119 642 softliQ-EXADOS VFR, VGR For connection to an EXADOS dosing computer provided by the client. Insulation kit softliQ:SC 188 870 For professional insulation of the connection equipment. 16 | 76...
Control unit Control unit Overview Item Designation Item Designation Display ENTER button HOME button ▼ Down arrow button ▲ Up arrow button Only those buttons light up, which currently have a function assigned. Display screens 4.2.1 Status level The status level is the basic display of your water softener. It provides you with information on the current status.
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Control unit The following messages are displayed in the status level: Figure Explanation The water softener is working properly. Yellow symbol Maintenance due! Notify Grünbeck's technical service/authorised service company. Yellow symbol Salt supply low! Please refill! Still sufficient for xy days Red symbol The water softener is not working properly.
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Control unit 4.2.2 Menu level In the menu level, you may select the following submenus: Figure Explanation Information This menu offers useful information on the water softener (refer to chapter 7.1). Manual regeneration In this menu, you can manually release a regeneration (refer to chapter 7.2).
Control unit Navigating the control unit Step Designation Call up the menu level from the status level HOME Scroll through the menu level ▼ or ▲ Select submenu ENTER ▼ or ▲ Scroll to the menu items Activate value or selection ENTER Change values or select setting ▼...
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Control unit Menu level Menu items Values/settings Manual To start, press ▼ regeneration and ▲ and hold for 2 seconds. Settings Change language German English French Italian Change hardness °dH unit °f mol/m³ °e Configure Wi-Fi Activated/deactivated Search for Wi-Fi Select Wi-Fi Enter password Wi-Fi network status...
Control unit Code-protected levels The settings described here may only be performed by specialist installers or Grünbeck's technical service/authorised service company. Status level>Menu level>Technical service 1. Touch ENTER briefly. 2. Enter the code with ▼ and ▲. 3. Confirm with ENTER. 4.5.1 Installer level (code 113) The settings described here may only be performed by specialist installers or Grünbeck's...
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Control unit • Release of regeneration (factory-setting) Start of a complete regeneration if the contact at the programmable input closes. • Regeneration lock The regeneration is locked as long as the contact at the programmable input is closed; manually released and automatic regenerations after a power failure take priority.
This connection is particularly convenient for specialist installers for the start-up and maintenance of the softliQ:SC. A peer-to-peer connection is also possible if there is an existing connection via Wi-Fi router.
This connection is particularly suitable for the owners/users of the softliQ water softeners. The control unit of the softliQ:SC features 4 buttons. These must be used for making all entries. Therefore, we recommend establishing the connection via the internal web page or the myGrünbeck app.
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Control unit NOTE: The connection may be dropped if the DHCP function of your router is active. ● The system cannot be operated via an external device. ► In the settings of your router, set the connection to “static DHCP”. Refer to the instruction manual of your router to learn how to set this function.
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Control unit Here, you may find the IP address of the internal web page: Settings>Configure Wi-Fi>App network status 1. Enter „http://192.168.0.1/“ in the address bar of the browser. 2. Confirm the entry. 3. Select "Networks" in the menu bar on the left-hand side. 4.
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» If the Wi-Fi connection is successful, the Wi-Fi symbol ( ) will appear in the top left-hand corner of the display of the softliQ:SC control unit. If the connection process takes longer than two minutes, disconnect the Wi-Fi connection of your Wi-Fi device.
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» The Wi-Fi network status is displayed. If the Wi-Fi connection is successful, the Wi-Fi symbol ( ) will appear in the top left-hand corner of the display of the softliQ:SC control unit. 4.8.4 Check the connection to your Wi-Fi router If there are other Wi-Fi capable Grünbeck products in the vicinity, an unintended connection...
Control unit Refer to the documentation of your router for more detailed information about the procedure for displaying which devices are connected to your router. Sending an email if there is a malfunction The control unit of your softliQ water softener can notify you via email if there is a malfunction.
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Control unit CAUTION: Incorrect email settings will prevent you from being notified if there is a malfunction. ● Malfunctions that are not remedied can lead to hygiene problems. ► Once you have completed the email configuration, send a test email to check the settings.
Item Designation Safety device protectliQ Drinking water filter pureliQ Garden water pipe Insulation set softliQ:SC Water withdrawal point EXADOS dosing computer Drain connection DN 50 acc. to DIN EN 1717 Requirements in relation to the installation site Observe local installation directives, general guidelines and technical specifications. The installation site must be frost-proof and ensure the system's protection from chemicals, dyes, solvents and vapours.
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Installation NOTE: The valves of the system are operated electrically. ● Water can flow to the drain unchecked if there is a power failure during regeneration. ► If there is a power failure, check your product and shut off the water supply, if necessary.
Installation Checking the scope of supply Item Designation Item Designation Water softener completely pre-assembled 2 Connection hoses Connection block incl. Water test kit "Total hardness“ - 2 inserts - 2 union nuts - 2 gaskets Operation manual ► Check the scope of supply for completeness and possible damage. Installing the product WARNING: Danger of contaminated drinking water due to stagnation.
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Installation 5.3.2 Installing the connection hoses. 1. Unscrew both the screws at the side of the upper part of the housing for the technical equipment. 2. Remove the upper part of the housing of the technical equipment. 3. Mount the connection hoses. NOTE: Mount the hoses correctly.
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Installation 5.3.3 Establish a waste water connection as per DIN EN 1717. The drain connection DN 50 as per DIN EN 1717 for small-scale water softeners makes it easier to connect according to the DIN standard (refer to chapter 3.7). NOTE: Waste water backing up due to kinked hoses.
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Installation 5. Make sure there is a free outlet to the drain. 6. Fasten the overflow hose. If required, the flushing water hose can be directed up to 2.0 m above the floor. However, if there is a high drain connection, it will not be possible to connect the overflow hose of the brine tank.
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Installation Use the following connection cables for connection to the programmable input or voltage- free output of the control unit: ● Flexible cables of quality H03xx F 2x0.5 mm² or comparable for connecting the programmable input (no. 1), because only voltage-free contacts may be connected. ●...
Start-up Start-up Starting up the product The softliQ control unit is operated using buttons (refer to chapter 4.3). The start-up program assists you with starting up the softliQ water softener. You are guided through the start-up procedure step-by-step on the display. There are dots on the right of the display.
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Start-up 9. Select "Start-up START". 10. Confirm with ENTER. 11. Continue with chapter 6.1.3. 6.1.2 Manual start of the start-up program If required, start the start-up program manually from the menu level. Status level>Menu level>Start-up 1. Confirm with ENTER. 2. Press and hold the ▲ and ▼ buttons for 2 seconds. 6.1.3 Course of the start-up program Use the ▲...
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Start-up Item Designation Item Designation Shut-off valve Locking screw Blending valve Shut-off valve for soft water 6. Open the raw water shut-off valve at the connection block. 7. Visually check for leaks. Water flows through the flushing water hose to the drain. During start-up, this is totally normal.
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Start-up In rare cases, the start-up may be aborted (remaining time goes down to 00:00 minutes and nothing happens). In this case, proceed as follows: ► Pull the mains plug. ► Wait for 5 seconds. ► Afterwards, start again with item 6.1.1. 9.
Start-up Handing over the product and the operation manual to the owner/user When handing over the product, proceed as follows: 1. Inform the owner/user how the water softener works. 2. Hand over all documents to the owner/user for keeping. 3. Use the manual to brief the owner/user, and answer any questions. 4.
Operation Operation Retrieving information Status level>Menu level>Information 7.1.1 Information 1 Here, you see a graphic display of the current system function. Figure Explanation The system capacity declines from the top downwards. One bar corresponds to 20 %. The light bars indicate the available system capacity. Eco mode / Power mode Blue symbol...
Operation 7.1.3 Information 3 You can request the following values: ● Current regeneration step. ● Remaining time of maintenance interval in days. Only displayed if activated in the control unit. 7.1.4 Information 4 You can request the following values: ● Time since last regeneration in hours (indicates how much time has elapsed since the last regeneration).
Operation • French • Italian ● Change hardness unit (different countries use different units) • °dH (factory setting) • °f • °e • • mol/m³ ● Configure Wi-Fi (refer to chapter 4.8) ● Select the time of regeneration • Automatic (factory-setting) •...
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Operation Item Designation Item Designation Test tube Titration solution 7.4.1 Taking a water sample Note: If the flow rate is too low during the sampling, the result will be falsified. ● The system will be programmed with incorrect values for the raw water hardness. ●...
Operation » If the colour changes to green, the water hardness has been determined. The number of drops corresponds to the degree of hardness in °dH or °f. Example: Test tube filled up to the °dH mark: 6 drops = 6 °dH. ...
Operation 7.5.1 Setting the current time Setting the time is only required and possible if you have selected the "fixed" time of regeneration. Status level>Menu level>Settings>Select time of regeneration>Set current time 1. Press ENTER. 2. Use ▲ and ▼ to set the time. 3.
Operation ● Turning the blending valve to the right reduces the soft water hardness. ● Turning the blending valve to the left increases the soft water hardness. Refilling salt tablets The level of salt tablets in the brine tank must always be higher than the water level. 1.
Cleaning, inspection, maintenance Cleaning, inspection, maintenance WARNING: Danger of contaminated drinking water if the work is not carried out properly. ● Risk of infectious diseases. ► Pay particular attention to hygiene when working on water softeners. Inspection and maintenance of a water softener is prescribed in the DIN EN 806-5 standard. Regular maintenance ensures trouble-free and hygienic operation.
Cleaning, inspection, maintenance No water may drip from the flushing water hose during operation. The system is in operation when the blue symbol is displayed in information level 1 (refer to chapter 7.1.1). Maintenance Some regular work is necessary in order to ensure the proper functioning of the product in the long term.
Cleaning, inspection, maintenance 11. Read off the regeneration counter. 12. Read off the soft water meter. 13. Read out the error memory (Information 245). Maintenance work 14. Check the hose connections for leaks and damage. 15. Check the soft water meter for pulse output (current flow rate during operation, refer to Info level 2).
Cleaning, inspection, maintenance Spare parts NOTE: Danger of damaging the system if unsuitable spare parts are used. ● Risk of functional impairment, malfunctions and loss of warranty. ► Only use genuine spare parts. You may order spare parts and consumables from your local Grünbeck representative (refer to the internet at www.gruenbeck.com).
● Risk of infectious diseases. ► If malfunctions do occur, have them remedied immediately. The softliQ:SC water softener indicates malfunctions on the display. If malfunctions do occur that cannot be remedied by the instructions given below, contact Grünbeck's technical service/authorised service company.
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Troubleshooting 9.1.2 Fault signals (red symbols) Display Explanation Remedy Only displayed if Check the mains connection. detection is activated. Reset the clock of the water softener Upon return of power, if there is a power failure > 3 days the water softener will (only with the "fixed"...
Troubleshooting Display Explanation Remedy Regeneration water Check water supply. meter is not emitting Notify Grünbeck's technical service/ pulses. authorised service company. Connecting cable Regeneration water meter defective. defective! Water supply interrupted. Minimum contact during Notify Grünbeck's technical service/ salting not reached. authorised service company.
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Troubleshooting Observation Meaning Remedy Water supply Open the shut-off valves. interrupted. Resin beads in Defective jet system. Notify Grünbeck's technical service/ flushing water hose or authorised service company. in aerator Water pressure at the Resin may be polluted Check if the problem originates from withdrawal point too by undissolved particles.
Shut-down and restart Shut-down and restart Even in case of longer periods of standstill, it is not necessary to put your product out of operation. Should you nevertheless wish to do so, please take the information given in the present chapter into consideration.
Dismantling and disposal Dismantling and disposal 11.1 Dismantling The work described herein represents an intervention into your drinking water system. Have this work performed by specialist companies and specialist installers only. CAUTION: The system is pressurised and connected to the electrical system. ●...
Dismantling and disposal 11.2 Disposal ► Comply with the applicable national regulations. 11.2.1 Packaging ► Dispose of the packaging in an environmentally friendly manner. 11.2.2 Product If this symbol (crossed out waste bin) is on the product, this product is subject to the European Directive 2012/19/EU.
Technical specifications Technical specifications Dimensions and weights SC18 SC23 System width [mm] System height [mm] System depth [mm] Connection height of control valve [mm] (soft water; outlet) Connection height of control valve [mm] (raw water; inlet) Height of safety overflow of brine tank [mm] Height with open lid [mm]...
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Technical specifications Performance data SC18 SC23 PN 10 Nominal pressure [bar] 2.0/8.0 (4.0) Min./max. operating pressure (recommended) [m³/h] Nominal flow (0 °dH, 0 °f, 0 mol/m³) acc. to DIN EN 14743 at a pressure loss of 1.0 bar (theoretical value) [m³/h] Nominal flow at a pressure loss of 1.0 bar following DIN 19636 (raw water hardness 20 °dH (35.6 °f, 3.56 mol/m³),...
Other information Other information 13.1 Explanation of terminology System capacity Indicates the quantity of fully softened water that the water softener can produce. After the regeneration, this water is saturated with calcium Regeneration water ions and is flushed out of the system into the drain. Raw water Raw water is the untreated water before it passes through the water softener.
Other information 13.2 Sodium content in the water When softening water by 1 °dH (0.18 mmol/l), the sodium content increases by approx. 8.2 mg/l. The German Drinking Water Ordinance specifies that the sodium content of drinking water must not exceed 200 mg/l. Select a soft water hardness with a sodium content less than 200 mg/l.
Operation log Operation log Water softener softliQ:SC__ Serial number: ________________ Start-up log Customer Name: Address: Installation/Accessories Drinking water filter (make/type): Drain connection acc. to DIN EN 1717 Floor drain available Safety device Regeneration water lifting system Make: Dosing Active agent: Operating values Water pressure [bar]...
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Operation log 1. Maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test Operating pressure [bar] Residential water meter reading [m³] Soft water volume meter (C 245) [m³] Regeneration counter (C 245) Reading out the error memory (C 245) Maintenance work Hose connections checked for leaks and damage...
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Operation log 2. Maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test Operating pressure [bar] Residential water meter reading [m³] Soft water volume meter (C 245) [m³] Regeneration counter (C 245) Reading out the error memory (C 245) Maintenance work Hose connections checked for leaks and damage...
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Operation log 3. Maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test Operating pressure [bar] Residential water meter reading [m³] Soft water volume meter (C 245) [m³] Regeneration counter (C 245) Reading out the error memory (C 245) Maintenance work Hose connections checked for leaks and damage...
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Operation log 4. Maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test Operating pressure [bar] Residential water meter reading [m³] Soft water volume meter (C 245) [m³] Regeneration counter (C 245) Reading out the error memory (C 245) Maintenance work Hose connections checked for leaks and damage...
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Operation log 5. Maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test Operating pressure [bar] Residential water meter reading [m³] Soft water volume meter (C 245) [m³] Regeneration counter (C 245) Reading out the error memory (C 245) Maintenance work Hose connections checked for leaks and damage...
European guidelines in terms of its design, construction and execution. If the system is modified in a way not approved by us, this certificate is void. Water softener softliQ:SC Serial no.: See type plate The aforementioned system also complies with the following directives and provisions: •...
Index Index B O Blending valve ............42, 49, 52 Operation ................59 Brine tank lid ............... 50 P C Power mode ..............13, 46 Cleaning ................64 Connection block ............34, 41 R Connection hoses ............... 35 Control unit ........14, 17, 24, 25, 30, 37, 52 Raw water..............
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Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str. 1 89420 Hoechstaedt GERMANY +49 9074 41-0 +49 9074 41-100 info@gruenbeck.com For more information go www.gruenbeck.com to www.gruenbeck.com ...
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