Summary of Contents for Grunbeck softliQ:MD Series
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We understand water. Water softener | softliQ:MD Operation manual...
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Sales Phone +49 9074 41-0 Technical Service Phone +49 9074 41-333 Fax +49 9074 41-120 Availability Monday to Thursday 7:00 am – 6:00 pm Friday 7:00 am – 4:00 pm Your local point of contact: see accompanying list of representatives Copyright The manufacturer reserves the copyright to this operation manual.
Table of contents Table of contents Installer level (code 005) ..........49 Table of contents ..............3 Sending an email if there is a malfunction ....52 About this instruction ..........4 Cleaning, inspection, maintenance ......53 Other applicable documents ........4 Target group .............. 4 Cleaning ..............53 Storage of the documents ..........
About this instruction About this instruction Other applicable documents The following documents also apply in the case of the softliQ:MD: ● For Grünbeck's technical service / authorised service company: Technical service manual of water softener softliQ:MD, order-no.: TD4-BM001 ● The manuals of all accessories used. Target group The intended audience for this manual is comprised of specialist installers and owner-users.
About this instruction Typographical conventions The following typographical conventions are used in this instruction: Description Depiction Handling instruction Action One-step or chronological sequence of steps does not matter Handling instruction 1. First action multi-step and chronological sequence of a first step action steps important b second step 2.
About this instruction Type plate The type plate is located under the lid of the brine tank. Please specify the data shown on the type plate in order to speed up the processing of your enquiries or orders. ► Enter the necessary information in the table below to have it readily available whenever necessary.
Safety Safety WARNING: Contamination of drinking water due to incorrect handling. ● Risk of infectious diseases. ► Have the installation, commissioning and annual maintenance carried out by specialist installers. Safety measures ● Carefully read this manual before operating your product. ●...
Safety Technical safety instructions This manual contains instructions that you must comply with for your personal safety as well as to avoid damage to property. The information and instructions are highlighted by a warning triangle and have the following structure: CAUTION: Type and source of danger.
Safety Responsibilities of the owner / user Comply with the following instructions to ensure the proper and safe functioning of the product: ● Arrange for a specialist installer to carry out installation, start-up and maintenance. ● Have the product explained to you by the specialist installer. ●...
Product description Product description Intended use ● The softliQ water softener may only and exclusively be used for the softening and partial softening of cold drinking water. ● The softliQ water softener protects water pipes and connected water-carrying systems from scaling or from malfunctions and damage caused by scaling. ●...
Product description Product components Item Description Item Description Connection block Shut-off valve for raw water Shut-off valve for soft water Draining valve Control (display) Brine tank lid Salt supply display sensor Illuminated LED ring Cover for connections (customer interface) Water connection pipes Housing of technical equipment, upper part Housing of technical equipment, lower part Brine valve...
Product description Functional description 3.3.1 Ion exchange process The softliQ water softener works according to the ion exchange process. The exchange of calcium and magnesium ions for sodium ions causes the water to become soft. Figure Explanation The exchanger contains ion exchanger resin in the form of small resin beads.
Product description 3.3.2 Intelligence of the water softener softliQ:MD Based on the consumption values of the past 4 weeks, the system capacity is automatically adjusted to the individual water consumption of the owner / user. SoftliQ water softeners offer several selection options (= modes of operation). The factory setting is Comfort. In case of considerable fluctuations in the water consumption, however, it is possible to switch to the Power mode in the Settings.
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Product description warning message. This is shown by a yellow symbol in the control unit. The control unit of the softliQ:MD32 and softliQ:MD38 calculates how many days the salt supply is expected to last, and shows this value in days in the warning message. The days the salt supply is expected to last are calculated based on the water consumption of the past days.
Product description Product registration You have the following options to register your product: ● Registration on Grünbeck's website (www.gruenbeck.com). ● Registration using the Grünbeck myProduct app (refer to chapter 6.3). ● Registration via the enclosed postcard. Registration extends your warranty by 1 year. Accessories You can retrofit accessories to your product.
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Product description Image Product Order no. Drain connection DN 50 188 875 For professional installation acc. to DIN EN 1717. Extension set for connection hoses DN25 187 860e (MD32) Extension kit for connection hoses DN32 187 680e (MD38) To extend the hose to 1.6 m. 90 °...
Product description Inputs and outputs of the control unit The control unit features voltage-free inputs and outputs. The functions are described in chapter 6.8. 3.8.1 Data board Item Description Item Description LAN connection iQ-Comfort 1 (for networking Grünbeck products) iQ-Comfort 2 Water sensor (digital input) (for networking Grünbeck products) If another function is required for the digital input, the water sensor must be disconnected.
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Product description 3.8.2 Power board Warning: Fatal shock hazard. ● Contact with live parts may result in injury. ► Make sure that the product is in a voltage-free state (pull out the mains plug) before removing the protection against accidental contact. The power circuit board is located under the protection against accidental contact.
Installation Installation The installation of a water softener represents a major intervention into the drinking water system and only a specialist installer should install these systems. Item Description Item Description Safety device protectliQ Drinking water filter pureliQ:KD Garden water pipe Water withdrawal point EXADOS dosing computer Drain connection DN 50 acc.
Installation Requirements for the installation site Observe local installation directives, general guidelines and technical specifications. ● The installation site must be frost-proof and ensure the product is protected from chemicals, dyes, solvents and vapours. ● If the softened water is intended for human consumption in the sense of the German Drinking Water Ordinance, the ambient temperature must not exceed 25 °C.
Installation Check the scope of supply Item Description Item Description Water softener completely pre-assembled 2 Connection hoses Water test kit "total hardness“ Operation manual Connection block incl. - 2 inserts - 2 union nuts - 2 gaskets ► Check the scope of supply for completeness and damage. 21 | 80...
Installation Installing the product WARNING: Danger of contaminated drinking water due to stagnation. ● Risk of infectious diseases. ► In accordance with VDI 6023, do not connect the product to the drinking water installation until directly before start-up. ► Only open the two valves on the connection block during start-up. ►...
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Installation 4.3.2 Installing the connection hoses 1. Unscrew both the screws at the side on the upper part of the housing for technical equipment. 2. Remove the upper part of the housing for technical equipment. 3. Observe the flow direction indicated by arrows on the connection block and on the control valve.
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Installation 4.3.3 Establish waste water connection as per DIN EN 1717 The duct connection facilitates DIN-compliant connection (refer to chapter 3.7). NOTE: Waste water backing up due to kinked hoses. ● Risk of water damage. ► Run the hoses to the drain with a downward slope and without kinks and bends. 1.
Start-up Start-up How to start up the product The start-up program assists you with starting up the softliQ water softener. You are guided through the start-up procedure step-by-step on the display. Start-up is not fully automatic. ► Follow the instructions on the touchscreen display (see chapter 6). ●...
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Start-up 5.1.2 Program flow of the start-up program 1. Check the correct system connection. 2. Select the drain connection used. 3. Check whether the lines to the drain connection have been laid with a gradient. 4. Place the water sensor flat on the floor. ...
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Start-up 7. Determine the raw water hardness. a Contact your water supply company and ask them what the value is or b Measure the value using the supplied water test kit (refer to chapter 6.6). 8. Type in the value for the raw water hardness. You can change the value at a later time (refer to chapter 6.6).
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Start-up 9. Open the raw water shut-off valve. 10. Open the soft water shut-off valve. Water flows through the flushing water hose to the drain. This is normal during start-up. 11. Start the ventilation program. » There is an automatic sequence of 11 program steps. »...
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Start-up 15. Measure the soft water hardness (refer to chapter 6.6) – right exchanger. 16. Set the soft water hardness. a Observe the max. sodium concentration (refer to chapter 12.1). 17. On the touch display of the controller, type in the setpoint soft water hardness (we recommend 3 - >...
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Start-up 19. Start the test regeneration. The test regeneration lasts approx. 33 minutes. The remaining time is displayed continuously. ► Let the test regeneration run. » The start-up program is finished. ► Check that the water sensor is lying flat on the floor. ►...
Start-up 5.1.3 Manual start of the start-up program Menu level>Start-up ► Press and hold for 2 seconds. ► Follow the instructions on the display. The sequence of the steps is analogous to the automatic start-up-program. The start-up program cannot be started while a regeneration is running. Handing over the product to the owner / user ►...
Operation Operation NOTE: The valves of the system are operated electrically. ● Water can flow to the drain if there is a power failure during regeneration. ► If there is a power failure, check your product and shut off the water supply, if necessary.
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Operation 6.1.2 Menu level To access a menu, tap the corresponding button. The selected button is displayed in yellow. In the menus, you can start actions or change settings. Figure Explanation Information This menu offers useful information on the water softener. Manual regeneration In this menu, you can manually start a regeneration.
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Operation 6.1.3 Information display Figure Explanation Blue symbol The water softener is working properly. Both exchangers are in operation. The system capacity declines from the top downwards between 2 regenerations. One bar corresponds to 20 %. The bright bars indicate the available system capacity (= soft water volume still available).
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Operation Figure Explanation Red symbol The water softener is not working properly. 1. Refill salt tablets. 2. Wait for 10 minutes. 3. Start a manual regeneration (refer to chapter 6.3). Red symbol The water softener is not working properly. There is a fault (refer to chapter 8).
Operation Menu structure Values that can be selected or changed are shown in italics. Menu Menu items Values / settings Information Basic display Refer to chapter 6.1.1. System data Flow rate Raw water hardness Capacity figure Counter readings, Regeneration date and time Soft water volume Perform maintenance in xx days (if activated)
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Operation Menu Menu items Values / settings Cloud connection Allow connection to Grünbeck Cloud Linking with Grünbeck Cloud user account URL Cloud URL certificate Wi-Fi / LAN Network type router connection connection Automatic IP address (DHCP) Automatic WLAN connection (WPS) Wi-Fi search Found Wi-Fi networks Wi-Fi password...
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Operation Menu Menu items Values / settings Manual update Software update Press and hold button for 2 seconds to check for updates. Reset factory Start settings Device info Software version / hardware version / serial number control unit / maintenance interval [d] Water hardness Setting the water hardness...
Operation Connection to Grünbeck Cloud It is possible to control your softliQ water softener via a mobile device and to request information. To do this, the Grünbeck myProduct app must be installed on your mobile device. The connection between your water softener and the mobile device does not work directly, but via the Grünbeck Cloud.
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Operation 6.3.1 Installing Grünbeck myProduct app The Grünbeck myProduct app is the link between your Grünbeck product and your mobile device. You can access your Grünbeck product anywhere. ► Download the Grünbeck myProduct app and install it on your mobile device. ►...
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Operation The following parameters are used for information or adaptation in case of network problems: Menu items Settings / remarks IP address Normally assigned automatically by the router (= DHCP server). Can be changed manually, must be different from the other IP addresses already on the network.
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Operation 6.3.3 Establishing connection with router Connecting via Wi-Fi You need an Ethernet patch cable that is not included in the scope of delivery. 1. Unscrew both the screws at the side on the upper part of the housing for technical equipment.
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Operation 4. Lead the Ethernet patch cable from below to the data interface board. 5. Plug the cable into the LAN connection (refer to chapter 3.8). 6. Create a strain relief by forming a loop. 7. Attach the upper part of the housing of the technical equipment. The Ethernet patch cable is routed out of the housing with the connection hoses.
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Operation 12. Leave the checkbox activated when using DHCP (should only be changed by an expert). The parameters Automatic Wi-Fi connection (WPS) and Wi-Fi search are irrelevant for the LAN connection. » The symbol appears in the basic display as soon as the LAN connection to the router is established.
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Operation 6.3.4 Linking with Grünbeck Cloud user account 1. Add the Grünbeck myProduct app to your user account via your softliQ. a Scan the data matrix code on the type plate. b Alternatively, enter the serial number. 2. Give your softliQ a device name. Menu level>Settings>Cloud connection>Grünbeck Cloud-user account connection 3.
Operation Refilling salt tablets The level of salt tablets in the brine tank must always be higher than the water level. The water level is normally approx. 1 cm above the sieve bottom. 1. Open the brine tank lid. The brine tank lid on the softliQ contains the sensor for the brine level display. This sensor does not work with laser light, so it is safe for the eyes.
Operation Starting a manual regeneration Menu level>Manual regeneration A manual regeneration is necessary in the following cases: ● The product resumes operation after a longer period of standstill. ● After maintenance and repair work has been performed. ● After a longer power failure. Manual regenerations are always complete regenerations with maximum capacity figure.
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Operation a Fill the test tube up to the °dH mark to determine the water hardness in °dH. b Fill the test tube up to the marking °f (x 0.1 = mol/m³) in order to determine the water hardness in °f, mol/m³ or mmol/l. 6.6.2 Determining the water hardness in °dH/°f 1.
Operation Select regeneration time Menu level>Settings>Regeneration time 1. Use ▲ and ▼ to select the desired function. ✔. 2. Confirm with 6.7.1 Setting the time of the fixed regeneration Select 3 times at which you have no water consumption for > 1 h, e.g. at 2 a.m., 10 a.m. and 6 p.m.
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Operation Menu items Settings / remarks Fill operating water start Fill the brine tank to a minimum volume into brine tank water level (e.g. after cleaning the brine tank). After completion, the factory setting is activated again. Find reference position start Functional check of all components exchanger 1...
Operation Menu items Settings / remarks N. O. Contact closed in the event of a malfunction. Leakage detection – factory setting Programmable input function If a leakage is detected at the installation site of the softliQ system via the water sensor, the message "Leakage at the softliQ installation site"...
Cleaning, inspection, maintenance Cleaning, inspection, maintenance WARNING: Risk of contaminated drinking water if the work is not carried out properly. ● Risk of infectious diseases. ► Pay attention to hygiene when working on the product. Inspection and maintenance of a water softener is prescribed in the DIN EN 806-5 standard. Regular maintenance ensures trouble-free, hygienic operation.
Cleaning, inspection, maintenance Inspection Regular inspection increases the operational reliability of your product. ► Conduct an inspection at least every 2 months. To conduct an inspection, proceed as follows: 1. Check the soft water hardness (refer to chapter 6.6). 2. Check that there are sufficient salt tablets in the brine tank. The level of salt tablets in the brine tank must always be higher than the water level.
Cleaning, inspection, maintenance Maintenance 7.4.1 Semi-annual maintenance In order to carry out the semi-annual maintenance, proceed as follows: 1. Check the soft water hardness (refer to chapter 6.6). 2. Check that there are sufficient salt tablets in the brine tank. The level of salt tablets in the brine tank must always be higher than the water level.
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Cleaning, inspection, maintenance 7.4.2 Annual maintenance Carrying out annual maintenance work requires specialist knowledge. This maintenance work may only be performed by Grünbeck's technical service / authorised service company or by specialist installers trained by Grünbeck. The following points are included in addition to the six-monthly maintenance: Operating values 1.
Cleaning, inspection, maintenance 24. Enter the maintenance in the operation log (refer to chapter 13). Consumables Product Order no. Regeneration salt tablets (25 kg) acc. to DIN EN 973 type A 127 001 Water test kit "Total hardness“ 170 187 Spare parts For spare parts and consumables please contact your local representative.
Malfunction Malfunction WARNING: Danger of contaminated drinking water due to stagnation. ● Risk of infectious diseases. ► Have malfunctions remedied immediately. The water softener softliQ indicates malfunctions on the display. As soon as a fault appears, the touch-screen display changes to the basic display and remains active until the fault is rectified.
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Malfunction 8.1.2 Error messages (red symbols) Display shows Explanation Remedy Only displayed if Check the electrical connection. detection is activated. Reset the clock of the water softener Water softener will if there is a power failure > 3 days perform a regeneration (refer to chapter 6.2).
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Malfunction Display shows Explanation Remedy Regeneration water Check the water supply. meter is not supplying Notify Grünbeck's technical service / any pulses. authorised service company. Connecting cable Water meter defective. regeneration defective Water supply interrupted. Blending water meter is Check the water supply. not emitting any pulses.
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Malfunction Display shows Explanation Remedy One exchanger is being Symbol on the left: Exchanger tank 1 regenerated while the Right symbol: Exchanger 2 other is already Only displayed if detection is activated. exhausted. Reduce water withdrawal, if possible. System overloaded Capacity already used up prior Malfunction rectifies itself to end of regeneration...
Malfunction Other observations Observation Meaning Remedy No soft water Excessive water Restrict your water consumption to consumption the maximum flow rate permitted (water softener has (refer to chapter 11). exceeded its capacity). Start a manual regeneration (refer to chapter 6.5). Water softener does not Check the electrical connection.
Shut-down and restart Shut-down and restart It is not necessary to put your product out of operation. Should you do so nevertheless, please take the information given in the present chapter into consideration. Shut-down In accordance with DIN 19636-100, your water softeners are regenerated after 4 days, even if the softening capacity has not yet been exhausted by that time.
Dismantling and disposal Dismantling and disposal 10.1 Dismantling The work described herein represents an intervention into your drinking water system. Have this work performed by specialist installers only. 1. Close the raw water shut-off valve. 2. Open a water withdrawal point. 3.
Dismantling and disposal 10.2 Disposal ► Comply with the applicable national regulations. 10.2.1 Packaging ► Dispose of the packaging in an environmentally sound manner. 10.2.2 Product If this symbol (crossed out waste bin) is on the product, European Directive 2012/19/EU applies to this product.
Technical specifications Technical specifications Dimensions and weights softliQ:MD32 softliQ:MD38 System width [mm] System height [mm] System depth [mm] Connection height of control valve [mm] (soft water) Connection height of control valve [mm] (raw water) Height of safety overflow of brine tank [mm] Height with open lid [mm]...
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Technical specifications Connection data softliQ:MD32 softliQ:MD38 Nominal connection diameter DN 25 (1" male DN 32 (1¼" male thread) thread) Min. drain connection. DN 50 Rated voltage range 100 - 250 Rated frequency [Hz] 50 - 60 Rated consumption (during regeneration, temporarily) Power consumption during softening, with display, Wi-Fi <...
Other information Other information 12.1 Sodium content in the water When softening water by 1 °dH (0.18 mmol/l), the sodium content increases by approx. 8.2 mg/l. The German Drinking Water Ordinance specifies that the sodium content of drinking water must not exceed 200 mg/l. ►...
Operation log Operation log Water softener softliQ:MD___ Serial no.: ________________ Start-up log Customer Name: Address: Installation / accessories Drinking water filter (make / type): Drain connection acc. to DIN EN 1717 Floor drain available Safety device Regeneration water lifting system Make: Dosing Active agent:...
Operation log 1st maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
Operation log 2nd maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
Operation log 3rd maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
Operation log 4th maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
Operation log 5th maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
Operation log 6th maintenance Operating values Raw water hardness measured / set Soft water hardness measured / set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter [m³]...
EC Declaration of Conformity EC Declaration of Conformity In accordance with the Radio Equipment Directive 2014/54/EU, Appendix IV This is to certify that the system designated below complies with the safety and health requirements of the applicable European Directives in terms of its design, construction and execution. This certificate will become invalid if the system is subjected to unauthorised modification.
Index Index Blending valve ..............56 Operation ................64 Brine tank lid ..............46 Power mode..............13 Connection block ............... 22 Connection hoses .............. 23 Control unit ............14, 17, 52, 56 Raw water ..............28, 69 Regeneration agent ............9 Regeneration water ............
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Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str. 1 89420 Hoechstaedt GERMANY +49 9074 41-0 +49 9074 41-100 info@gruenbeck.com For more Information go www.gruenbeck.com to www.gruenbeck.com...
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