Grunbeck softliQ:MC Operating Manual
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Grunbeck softliQ:MC Operating Manual

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Water Softener | softliQ:MC
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Summary of Contents for Grunbeck softliQ:MC

  • Page 1 We understand water. Water Softener | softliQ:MC Operation manual  ...
  • Page 2 Central Contact Germany Sales Phone +49 9074 41-0 Technical Service Phone +49 9074 41-333 Fax +49 9074 41-120 Availability Monday to Thursday 7:00 am – 6:00 pm Friday 7:00 am – 4:00 pm Your local point of contact: see accompanying list of representatives Copyright The manufacturer reserves the copyright to this manual.

  • Page 3: Table Of Contents

    Table of contents Table of contents Hand over the product to the owner/user togehter   About this manual ..........4     with the operation manual ........44   Other applicable documents ........ 4     Operation ............45 Target group ............4  ...

  • Page 4: About This Manual

    About this manual About this manual Other applicable documents The following documents shall be deemed as applicable documents for the softliQ:MC: ● For Grünbeck's technical service/authorised service company: Technical service manual for softliQ:MC water softener Order no.: TD4-BM000en ● In addition, the manuals of all accessories used do apply.

  • Page 5: Typographical Conventions

    About this manual Typographical conventions The following typographical conventions are used in this manual: 1.5.1 Menu paths Menu paths are shown in a different font. The sequence of the menus is indicated by the ">" sign. Status level>Menu level>Manual regeneration 1.5.2 Menu items Menu items, e.g.

  • Page 6: Validity Of The Manual

    About this manual 1.5.5 Lists Bullet points used: ● First bullet point (level 1) • First bullet point (level 2) • Second bullet point (level 2) ● Second bullet point (level 1) Validity of the manual This manual applies to the following products: ●...

  • Page 7: Type Plate

    About this manual Type plate The type plate is located under the lid of the brine tank. Please specify the data shown on the type plate in order to speed up the processing of your inquiries or orders. Therefore enter the necessary information in the table below to have it readily available whenever necessary.

  • Page 8: Safety

    Safety Safety WARNING: Contamination of drinking water due to improper handling. ● Risk of infectious diseases. ► Have the installation, start-up and annual maintenance carried out by specialist installers only. Safety measures ● Carefully read this manual before operating your product. ●...

  • Page 9: Technical Safety Instructions

    Safety Technical safety instructions This manual contains information and instructions that you must comply with for your personal safety as well as to avoid damage to property. The information and instructions are highlighted by a warning triangle and have the following structure: CAUTION: Type and source of danger.

  • Page 10: Responsibilities Of The Specialist Installer And/Or The Specialist Company

    ● Make sure that the required inspection and maintenance work is carried out. ● Keep this manual. Permitted regenerant The softliQ:MC water softener may only be operated with the following regenerant: ● Salt tablets according to EN 973 type A Other regenerants are not allowed.

  • Page 11: Product Description

    Product description Product description Intended use ● The softliQ water softener may only and exclusively be used for the softening and partial softening of cold drinking water. ● The softliQ water softener protects water pipes and connected water-carrying systems from scaling or from malfunctions and damage caused by scaling. ●...

  • Page 12: Functional Description

    Product description Functional description 3.3.1 Ion exchange process The softliQ water softener works according to the ion exchange process. The exchange of calcium and magnesium ions for sodium ions causes the water to become soft. Figure Explanation The exchanger contains ion exchanger resin in the form of small resin beads.

  • Page 13: Features

    The intelligence of the softliQ water softener allows for an efficient operation at the lowest salt and power consumption possible. 3.3.3 Function The softliQ:MC water softener features four modes (selections): ● Eco Minimum use of resources in case of normal consumption. ● Power Maximum performance for highest demands.

  • Page 14: Product Registration

    Product description 3.4.2 Pre-alarm salt supply Once per regeneration, a light sensor checks the filling level of the regeneration salt. If the filling level of the regeneration salt is low, the control unit provides feedback in the form of a warning message.

  • Page 15: Accessories

    You can retrofit your product with accessories. Please contact your local Grünbeck representative or Grünbeck’s headquarters in Hoechstaedt for details. Figure Product Order no. EXADOS dosing computer EK 6 softliQ:MC 115 570 EXADOS dosing computer ES 6 softliQ:MC 115 580 Electronically controlled dosing technology for corrosion protection or to stabilise the total hardness.
  • Page 16 Product description Figure Product Order no. Extension kit for connection hoses DN25 187 660e (MC32) Extension kit for connection hoses DN32 187 680e (MC38) To extend the hose to 1.6 m. 90° connection angle – 1" (2x) 187 865 (MC32) To direct the connection hoses closer along the softliQ in case of confined installation conditions.

  • Page 17: Control Unit

    Control unit Control unit Overview Item Designation Item Designation Display ENTER key HOME button ▼ Down arrow key ▲ Up arrow keys Only those keys light up, which currently have a function assigned. Displays 4.2.1 Status level The status level is the basic display of your water softener. It provides you with information on the current status.
  • Page 18 Control unit The following messages are displayed in the status level: Figure Explanation The water softener is working properly. Yellow symbol Service due! Notify Grünbeck's technical service/authorised service company. Yellow symbol Salt supply low! Please refill! Still sufficient for xy days Red symbol Salt supply used up! Refill immediately! The water softener is not working properly.

  • Page 19: Navigating The Control Unit

    Control unit In the menu level, you may select the following submenus: Figure Explanation Information This menu offers useful information on the water softener (refer to chapter 7.1). Manual regeneration In this menu, you can manually release a regeneration (refer to chapter 7.2).

  • Page 20: Menu Structure

    Control unit Menu structure For more information about the contents of the menu level, refer to chapter 7. Menu level Menu items Values/settings Information Information 1 During operation Graphic depiction of the system capacity of each exchanger (two blue symbols). Indication of operating mode Eco/Power/Comfort/Individual During regeneration: Graphic depiction of the...
  • Page 21 Water hardness Set raw water hardness hardness Setpoint of soft water hardness Start-up Start-up Follow the instructions indicated in the display of the softliQ:MC Technical Code-protected The settings described here may only be made by service area Grünbeck's technical service/authorised service company.

  • Page 22: Code-Protected Levels

    Control unit Code-protected levels The settings described here may only be made by Grünbeck's technical service/authorised service company. Status level>Menu level>Technical service 1. Touch ENTER briefly. 2. Enter the code with ▼ and ▲. 3. Confirm with ENTER. 4.5.1 Installer level (code 005) The settings described here may only be made by Grünbeck's technical service/authorised service company.
  • Page 23 Control unit Menu items Settings/remarks Water volumes Soft water exchanger 1 [m³] Soft water exchanger 2 [m³] Raw water blending [m³] Make-up volume [l] Soft water Exchanger 1 0 – Factory setting sample 1 – Carry out function Exchanger 2 0 –...

  • Page 24: Mygrünbeck" App

    Control unit Menu items Settings/remarks Configuration of N. C. (factory setting) fault signal Contact closed if mains voltage is applied and there contact is no malfunction. N. O. Contact closed in the event of a malfunction. Programmable Release of regeneration (factory setting) input function Start of a complete regeneration if the contact at the programmable input closes.

  • Page 25: Peer-To-Peer Connection

    Control unit Peer-to-peer connection You can connect Wi-Fi devices such as smart phones, tablets or laptops directly to the control unit of the softliQ and thus permit access to the control unit. This connection is particularly convenient for specialist installers for the start-up and maintenance of the softliQ.

  • Page 26: Connection Via Wi-Fi Router

    Control unit Connection via Wi-Fi router You can connect the control unit of the softliQ to a Wi-Fi router, and thus integrate it into an existing network. You will then be able to access the control unit of the softliQ via your Wi-Fi network.
  • Page 27 Control unit 4.8.1 Connect the softliQ to Wi-Fi using the myGrünbeck app In order to be able to configure the water softener using the myGrünbeck app, you must already have an existing peer-to-peer connection (refer to chapter 4.7). 1. Open the menu of the myGrünbeck app. 2.
  • Page 28 Control unit 1. Enter "http://192.168.0.1/" in the address bar of your brower. 2. Confirm the entry. 3. Select Wi-Fi configuration in the menu bar on the left-hand side. 4. In the table on the right-hand side, next to the Search for Wi-Fi item, activate Start. The search can take up to one minute.
  • Page 29 The Wi-Fi symbol ( ) will appear in the top left-hand corner of the display of the softliQ:MC control unit. If the connection process takes longer than two minutes, disconnect the Wi-Fi connection of your Wi-Fi device. Start the connection process again as described in chapter 4.8.
  • Page 30 Control unit The characters appear in this sequence when ▼ is pressed: !"#$%&'()*+,-/0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ [\]^_`abcdefghijklmnopqrstuvwxyz{|}~ Press ▼ again if the letters cease to change. If you entered a position incorrectly, you may return to the beginning with HOME. 16. Confirm each position with ENTER. 17.

  • Page 31: Sending An Email If There Is A Malfunction

    Control unit Sending an email if there is a malfunction The control unit of your softliQ water softener can notify you via email if there is a malfunction. You can use an email service provided by Grünbeck or your own email account for this purpose.
  • Page 32 Control unit CAUTION: Incorrect e-mail settings will prevent you from being notified if there is a malfunction. ● Malfunctions that are not remedied can lead to hygiene problems. ► Once you have completed the e-mail configuration, send a test email to check the settings.

  • Page 33: Installation

    Installation Installation The installation of a water softener represents a major intervention into the drinking water system and may only be performed by a specialist installer. Item Designation Item Designation Safety device protectliQ Drinking water filter pureliQ Garden water pipe Water withdrawal point EXADOS dosing computer Drain connection DN 50 acc.
  • Page 34 Installation NOTE: The valves of the system are electrically operated. ● Water can flow to the drain unchecked if there is a power failure during regeneration. ► If there is a power failure, check your product and shut off the water supply, if necessary.

  • Page 35: Checking The Scope Of Supply

    Installation Checking the scope of supply Item Designation Item Designation Water softener completely pre-assembled 2 Connection hoses Connection block incl. 2 inserts, union nuts, gaskets Water test kit "total hardness“ each Operation manual ► Check the scope of supply for completeness and possible damage. Installing the product WARNING: Danger of contaminated drinking water due to stagnation.
  • Page 36 Installation 5.3.2 Installing the connection hoses 1. Unscrew both the screws on the sides of the upper part of the housing of the technical equipment. 2. Remove the upper part of the housing of the technical equipment. 3. Mount the connection hoses. NOTE: Mix-up of connection hoses and insufficient tightening torque of union nuts possible.
  • Page 37 Installation 5.3.3 Establish waste water connection as per DIN EN 1717 The drain connection DN 50 as per DIN EN 1717 for small-scale water softeners makes it easier to connect according to the DIN standard (refer to chapter 3.6). NOTE: Backing up of wastewater due to kinked hoses. ●...
  • Page 38 Installation 1. Shorten the flushing water hose (outside diameter 12 mm) to the required length. 2. Fasten the flushing water hose (regeneration water flows out under pressure). 3. Shorten the overflow hose (outside diameter 16 mm) to the required length. 4.
  • Page 39 Installation 5.3.4 Inputs and outputs of the control unit The control unit features a voltage-free input and output. These are configured in the installer level (refer to chapter 4.5). Item Designation Item Designation Programmable input DigIN Voltage-free fault signal contact Pot.f.S. (NO) max.

  • Page 40: Start-Up

    Start-up Start-up Starting up the product The softliQ control unit is operated using keys (refer to chapter 4.3). The start-up program assists you with starting up the softliQ water softener. You are guided through the start-up procedure step-by-step on the display. There are dots on the right of the display.
  • Page 41 Start-up 9. Select Start-up START. 10. Confirm with ENTER. 11. Continue with chapter 6.1.3. 6.1.2 Manual start of the start-up program If required, start the start-up program manually from the menu level. Status level>Menu level>Start-up 1. Confirm with ENTER. 2. Press and hold ▲ and ▼ for 2 seconds. 6.1.3 Program flow of the start-up program There may be wait periods during the start-up program.
  • Page 42 Start-up Confirmation is only possible if the system has completed the previous step. This is the case when the ENTER key lights up. The value can be changed later (refer to chapter 7.7). Item Designation Item Designation Shut-off valve for raw water Shut-off valve for soft water Sampling valve for raw water Sampling valve for soft water...
  • Page 43 Start-up » The display indicates "Remaining time 22:00 min". The counter counts down to 00:00 min. If this is completed, the next display message will be indicated. In exceptional cases, start-up may be aborted (remaining time runs down to 00:00 minutes and nothing else happens). In this case, proceed as follows: ►...

  • Page 44: Hand Over The Product To The Owner/User Togehter With The Operation Manual

    Start-up Hand over the product to the owner/user togehter with the operation manual When handing over the product, proceed as follows: 1. Inform the owner/user how the water softener works. 2. Hand over all documents to the owner/user for storage. 3.

  • Page 45: Operation

    Operation Operation Retrieving information Status level>Menu level>Information 7.1.1 Information 1 Here, you see a graphic display of the current system function. Figure Explanation Both exchangers are in operation. The system capacity declines from the top downwards. One bar corresponds to 20 %.

  • Page 46: Starting A Manual Regeneration

    Operation 7.1.3 Information 3 Display Explanation Regeneration counter Indicates how many regenerations have been performed. Soft water volume Indicates in m³ how much soft water has been withdrawn from meter the system. Password for app Indication of the password to establish the connection between connection the control unit and the myGrünbeck app installed on a mobile device...

  • Page 47: Settings

    Operation Settings Status level>Menu level>Settings You can change the following values: Menu item Setting options Change language German (factory setting) English French Italian Dutch Russian Spanish Chinese Change hardness unit °dH (factory setting) °f °e mol/m³ Date, time Set the time Current date Automatic switch-over from DST to ST Configure Wi-Fi...

  • Page 48: Select Regeneration Time

    Operation Menu item Setting options Illuminated LED ring function Illuminated LED ring function  During water treatment, operation, malfunction (factory setting)  During operation, malfunction  During malfunction  Deactivated  Illuminated continuously Illuminated LED ring is flashing in case of pre-alarm salt supply ...

  • Page 49: Determining And Entering The Water Hardness

    Operation Determining and entering the water hardness 7.7.1 Water test kit The water test kit is designed for the determination of the water hardness in °dH or in °f. The unit mol/m³ (= mmol/l) can be determined from °f. Item Designation Item Designation...
  • Page 50 Operation 2. Let the water flow for at least 30 seconds. 3. Take a water sample with the test tube: a Fill the test tube up to the °dH mark to determine the water hardness in °dH. b Fill the test tube up to the marking °f (x 0.1 = mol/m³) in order to determine the water hardness in °f, mol/m³...

  • Page 51: Refilling Salt Tablets

    Operation NOTE: The maximum soft water hardness that can be programmed is approx. 50 % of the raw water hardness present. ● Error message “Check soft water hardness” indicated in the display. ► Select a lower soft water value. 5. Confirm with ENTER. Refilling salt tablets The level of salt tablets in the brine tank must always be higher than the water level.

  • Page 52: Cleaning, Inspection, Maintenance

    Cleaning, inspection, maintenance Cleaning, inspection, maintenance WARNING: Risk of contaminated drinking water if the work is not carried out properly. ● Risk of infectious diseases. ► Pay attention to hygiene when working on water softeners. Inspection and maintenance of a water softener is prescribed in the DIN EN 806-5 standard. Regular maintenance ensures trouble-free and hygienic operation.

  • Page 53: Inspection

    Cleaning, inspection, maintenance Inspection Regular inspection increases the operating reliability of your product. Therefore, conduct an inspection at least every 2 months. To conduct an inspection, proceed as follows: 1. Visually check the system for leaks 2. Check the soft water hardness (refer to chapter 7.7) 3.
  • Page 54 Cleaning, inspection, maintenance 8.3.2 Annual maintenance Carrying out annual maintenance work requires specialist knowledge. This maintenance work may only be performed by Grünbeck's technical service/authorised service company or by specialist installers trained by Grünbeck. The maintenance work to be performed for the annual maintenance complete the tasks that have to be carried out in the course of the semi-annual maintenance.

  • Page 55: Consumables

    Cleaning, inspection, maintenance 27. Check the chlorine currents during salting (regeneration step 2) (Code 245). 28. Check the function of the regeneration counter in any regeneration step (Code 005). 29. Check the control valves at the drain outlet in operational position for leaks (flushing water hose Ø...

  • Page 56: Wearing Parts

    Cleaning, inspection, maintenance Wearing parts NOTE: Risk of damaging the system if unsuitable wearing parts are used. ● There is a risk of functional impairments, malfunctions and loss of warranty. ► Only use genuine wearing parts. Wearing parts are listed below: ●...

  • Page 57: Troubleshooting

    Troubleshooting Troubleshooting WARNING: Danger of contaminated drinking water due to stagnation. ● Risk of infectious diseases. ► If malfunctions do occur, have them remedied immediately. The water softener softliQ indicates malfunctions on the display. If malfunctions do occur that cannot be remedied by the instructions given below, contact Grünbeck's technical service/authorised service company.
  • Page 58 Troubleshooting 9.1.2 Error messages (red symbols) Display shows Explanation Remedy Only displayed if detection Check the electrical power is activated. connection. If there is a power failure, Reset the clock of the water softener Power failure > 5 minutes any regeneration in if there is a power failure>...
  • Page 59 Troubleshooting Display shows Explanation Remedy One exchanger is being Symbol on the left: Exchanger 1 regenerated while the Symbol on the right: Exchanger tank other is already exhausted. System overloaded! Only displayed if detection is Capacity already used up prior activated.
  • Page 60 Troubleshooting Display shows Explanation Remedy Appears if the limit values Only displayed if monitoring is are exceeded. activated. Reduce peak flow. If the error persists, notify Grünbeck's Nominal flow technical service/ authorised service exceeded! company. Soft water meter and Connect the connection hoses regeneration meter correctly.

  • Page 61: Other Observations

    Troubleshooting Other observations Observation Meaning Remedy No soft water Excessive water Restrict your water consumption to consumption the maximum flow rate permitted (water softener has (refer to chapter 12). exceeded its capacity). Perform a manual regeneration (refer to chapter 7.2). Water softener does not Check the electrical power have a permanent...

  • Page 62: Shut-Down And Restart

    Shut-down and restart Shut-down and restart Even in case of longer periods of standstill, it is not necessary to put your product out of operation. Should you nevertheless wish to do so, please take the information given in the present chapter into consideration. 10.1 Shut-down WARNING: Danger of microbiological growth due to stagnating water.

  • Page 63: Dismantling And Disposal

    Dismantling and disposal Dismantling and disposal 11.1 Dismantling The work described herein represents an intervention into your drinking water system. Have this work performed by specialist companies and specialist installers only. CAUTION: The system is pressurised and connected to the electrical system ●...
  • Page 64 Dismantling and disposal 11.2.2 Product If this symbol (crossed out waste bin) is on the product, European Directive 2012/19/EU applies to this product. This means that this product and the electrical and electronic components must not be disposed of as household waste. ►...

  • Page 65: Technical Specifications

    Technical specifications Technical specifications Dimensions and weights MC32 MC38 System width [mm] System height [mm] System depth [mm] Connection height of control valve [mm] (soft water; outlet) Connection height of control valve [mm] (raw water; inlet) Height of safety overflow of brine tank [mm] Height with open lid [mm]...
  • Page 66 Technical specifications Performance data MC32 MC38 Nominal pressure PN 10 Min./max. operating pressure (recommended) [bar] 2.0/8.0 (4.0) Nominal flow while blending is closed, at a pressure loss of 1.0 bar, as [m³/h] per DIN EN 14743 Nominal flow with blending open, at a pressure loss of 1.0 bar following [m³/h] DIN 19636 (raw water hardness 20 °dH (35.6 °f, 3.56 mol/m³),...

  • Page 67: Other Information

    Other information Other information 13.1 Explanation of terminology System capacity Describes the quantity of fully softened water that the water softener can generate. Regeneration water This water is saturated with calcium ions following regeneration, and is flushed out of the system into the drain. Raw water Raw water is the untreated water before it passes through the water softener.

  • Page 68: Hardness Ranges

    Other information 13.3 Hardness ranges The hardness ranges were classified according to the German Act on Detergents and Cleaning Agents published in 2007. Hardness range °dH °fH Soft < 8.4 < 15 Medium 8.4 – 14 15 – 25 Hard >...

  • Page 69: Operation Log

    Operation log Operation log Water softener softliQ:MC__ Serial no.: ________________ Start-up log Customer Name: Address: Installation/Accessories Drinking water filter (make/type): Drain connection acc. to DIN EN 1717 Floor drain available Safety device Regeneration water lifting system Make: Dosing Active agent: Operating values Water pressure [bar]...
  • Page 70 Operation log 1st maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter (Info level 3) [m³] Regeneration counter (Info level 3) Read out error memory...
  • Page 71 Operation log 2nd maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter (Info level 3) [m³] Regeneration counter (Info level 3) Read out error memory...
  • Page 72 Operation log 3rd maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter (Info level 3) [m³] Regeneration counter (Info level 3) Read out error memory...
  • Page 73 Operation log 4th maintenance Operating values Raw water hardness measured/set Soft water hardness measured/set Soft water hardness 0 °dH test (exchanger 1) Soft water hardness 0 °dH test (exchanger 2) Operating pressure [bar] Reading of residential water meter [m³] Soft water volume meter (Info level 3) [m³] Regeneration counter (Info level 3) Read out error memory...
  • Page 74 Notes Notes 74 | 80...
  • Page 75 Notes Notes 75 | 80...
  • Page 76 Notes Notes 76 | 80...
  • Page 77 European guidelines in terms of its design, construction and execution. This certificate will become void if the system is modified in a way not approved by us. Water softener softliQ:MC Serial no.: see type plate The aforementioned system also complies with the following directives and provisions: •...
  • Page 78 Index Index B  O  Brine tank lid ............... 51 Operation ..10, 13, 20, 40, 43, 45, 46, 52, 62, 70, 71, 72, 73 C  P  Cleaning ................67 Power mode ............... 13 Comfort ............13, 20, 21, 45, 47 Pre-alarm salt supply ............
  • Page 79    ...
  • Page 80   Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str. 1 89420 Hoechstaedt Germany +49 9074 41-0 +49 9074 41-100 info@gruenbeck.com For more Information go www.gruenbeck.com to www.gruenbeck.com  ...

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