Troubleshooting; Before Calling For Service; Operation - LG AeroFurniture Owner's Manual

32 THINGS TO CHECK BEFORE REPORTING A MALFUNCTION

Troubleshooting

Before Calling for Service

Please check the following before you contact the service center.
If the problem persists, contact your local service center.

Operation

Symptoms
The product does not
power on.
A noise occurs and the fan
speed is low.
Air purification is not done
properly.
Wireless charging is not
available.
Causes and Solutions
Is the power plug disconnected?
• Connect it to an outlet correctly.
Are you using a voltage of 220-240V?
• The rated voltage of the product is 220-240V. Check the voltage
marked on the outlet.
Did the electricity get cut off?
• Check the power to other products in the house.
Are the main body of the product and the table assembled properly?
• Refer to "Assembling the Product" and assemble the main body
of the product and the table properly.
Has dust accumulated in the ultra-fine filter?
• Clean the ultra-fine filter.
Has dust accumulated in the filter?
• Replace the filter.
Is the indoor pollution severe?
• Ventilate indoors before using the product.
Has dust accumulated in the ultra-fine filter?
• Clean the ultra-fine filter.
Has dust accumulated in the filter?
• Replace the filter.
Are you using it in a place that is too spacious or too open?
• Use a product that suits the size of the room.
• Avoid well-ventilated places such as doors, windows, etc.
Is there an obstacle nearby?
• Remove the obstacle.
Is the product installed in a corner?
• Move the product and reinstall it.
Did you place the smart device at the center of the wireless
charging unit?
• If the smart device leaves the center of the wireless charging unit,
it will not be charged.
Is the smart device fitted with a protective case?
• Depending on the thickness of the protective case, charging may
be delayed or interrupted.
• Charging may not be possible due to metal or a ring holder.
• When using a wallet type/card type case, charging may be delayed
or interrupted because of a card or the thickness of the case.
EN