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9. Other
9.17 Troubleshooting
No image
Image is blurry
(PTZ part)
The camera is not
focused immediately
after the power is
turned on.
Image is not refreshed ・Depending on the web
The camera image is
not displayed (dark).
・Your mobile/device
terminal does not
support 320 x 240
pixels or 640 x 480
pixels of resolution.
Or, is the size of
image data that can
be displayed by a
mobile device or a
tablet device
exceeded?
・Is the focus correctly
adjusted?
・Focus and ZOOM are
adjusted after starting
the camera, and the
camera is not focused
for a certain period of
time.
browser or version,
images may not be
refreshed or other
problems may occur.
・Images may stop
being displayed due to
network congestion or
concentration of
access to this unit.
・Is the [Brightness]
set to darken?
60
・Refer to the
instruction manual for
your mobile device
and tablet device for
the limitations on the
image data size that
can be displayed on
the mobile device or
tablet device.
・Check the focus
adjustment.
・The camera is not
focused for a certain
period of time. Wait
for a while for the
camera to focus.
-
・Request the
acquisition of images
by pressing the [F5]
key on the PC
keyboard.
・Press the brightness
[Normal] button.
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User manual
-
User manual
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User manual
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