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9. Other
9.17 Troubleshooting
・Have you accessed
the wrong IP address?
54
・Confirm the
connection using the
following method.
At the Windows
command prompt,
enter the following.
>Ping "IP address set
for the computer"
If Reply is returned
from the computer
after input, it is
operating normally.
If Reply is not
returned, check the
connection using the
PC connected to the
same network as the
camera using the
following method. If
the firewall setting of
the PC is enabled,
temporarily cancel the
firewall setting before
setting the camera.
・Start the IP Easy
Configuration
Software, check the
camera IP address,
and access the IP
address.
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