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9. Other
9.17 Troubleshooting
Camera cannot be
accessed from the
Internet
When this unit and the
computer are
connected in the same
subnet
・Are the IP addresses
of this unit and the
PC set to the same
subnet? Also, is
"Using a Proxy
Server" set on the
PC?
When this unit and the
PC are connected to
different subnets
・Is the default gateway
set to this unit
incorrectly?
・Have you accessed
the HTTPS function
with "http://"?
・Are the network
settings for this unit
incorrect?
・Is [Default gateway]
set or is it set
correctly?
56
・When accessing this
unit within the same
subnet, it is
recommended that
the address of this
unit be set to
"Remove from proxy".
・Check the default
gateway values.
・To use HTTPS, refer
to https://. You must
also enter the port
number.
・Configure the default
gateway or DNS
server address
correctly. When using
the DDNS service,
make sure that it is
set correctly.
・Set the [Default
gateway] correctly.
For IPv4
・Configure [Default
gateway] correctly for
[Set]-[Network]-
[IPv4 network].
User manual
User manual
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