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9. Other
9.17 Troubleshooting
The authentication
screen is displayed
continuously
Takes longer to display ・Have you accessed
Camera cannot be
・Has the username or
password been
changed?
・Have you changed
the [Authentication
method] settings?
this unit on the same
local network via
proxy?
・Are multiple users
referring to camera
images at the same
time?
Case of a mobile device
58
・If you change the
user name or
password of a
logged-in user in
another Web browser
while accessing this
unit, the authentication
screen is displayed
each time the screen
is switched. Close the
Web browser and
access this unit again.
・If you change the
[Authentication
method] setting, close
the Web browser and
re-access the Web
browser.
・Configure the PC so
that it does not go
through the proxy.
・If multiple users refer
to a camera image at
the same time, it may
take a long time to
display the screen or
the camera image may
be refreshed slowly.
User manual
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User manual
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