Troubleshooting An Internal Sd Card; Troubleshooting Processors - Dell PowerEdge M820 Owner's Manual

Troubleshooting An Internal SD Card

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the
System Setup (Mirror or Disabled).
3. Remove the blade from the enclosure.
4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is
set to Mirror mode and SD card 1 has failed:
a. Remove the SD card from SD card slot 1.
b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c. Install a new SD card in slot 2.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is
set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set
to Disabled, replace the failed SD card with a new SD card.
7. Install the blade in the enclosure.
8. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD
Card Redundancy option is set to Mirror mode.
9. Check if the SD card is functioning properly.
If the problem persists, see

Troubleshooting Processors

1. Remove the blade from the enclosure.
2. Open the blade.
3. Ensure that the processor(s) and heat sink(s) are properly installed.
4. If your system only has one processor installed, ensure that it is installed in the primary processor
socket (CPU1).
5. Close the blade.
6. Install the blade in the enclosure.
7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the problem persists, see
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Getting Help.
Getting Help.