Page 1 TEL: +7 495 644 3240 Raleigh Office P.O. Box 12173, 5101 Davis Drive, Turkey: Delta Greentech Elektronik San. Ltd. Sti. (Turkey) Research Triangle Park, NC 27709, U.S.A. Şerifali Mah. Hendem Cad. Kule Sok. No:16-A TEL: 1-919-767-3813 / FAX: 1-919-767-3969 34775 Ümraniye – İstanbul Mail: Sales.IA.Turkey@deltaww.com...
Page 2 Industrial 4G / WAN Cloud Router DX-3021L9 Series User Manual Revision History Ve r s i o n R e v i s i o n D a t e T h e f i r s t v e r s i o n w a s p u b l i s h e d .
Page 3: Table Of Contents
Delta Industrial 4G / WAN Cloud Router DX-3021L9 Series User Manual Contents Chapter 1 Product Introduction Product Overview ................1-3 1.1.1 Network Design ................. 1-4 1.1.2 Features ................... 1-5 1.1.3 Front Panel Ports and LEDs ............1-6 1.1.4 Top Panel .................. 1-6 1.1.5...
Page 4 3.1.3 Routing Table ................3-6 3.1.4 Local Log.................. 3-6 3.1.5 Traffic Statistics ................. 3-7 3.1.6 Cloud Status ................3-7 3.1.7 Connected Device ..............3-7 Network ..................... 3-8 3.2.1 Connection ................3-8 3.2.2 Cellular Link1 ................3-9 3.2.3 Cellular Link2 ................3-10 3.2.4 PIN Management ..............
Page 5 3.5.4 Firmware Upgrade ..............3-59 3.5.5 Backup & Restore ..............3-59 3.5.6 System Reboot ................ 3-60 3.5.7 Network Diagnosis ..............3-60 3.5.8 Trouble shooting ..............3-61 3.5.9 Scheduled Jobs ................ 3-61 3.5.10 Privilege Management .............. 3-63 3.5.11 Event Management ..............3-66 3.5.12 Register Management ...............
Page 6 5.2.1 Register and Login ..............5-2 5.2.2 Home ..................5-4 5.2.3 Devices ..................5-6 5.2.4 Alarm ..................5-17 5.2.5 Secure Tunnels ................. 5-17 5.2.6 Sub Users ................5-19 5.2.7 Logs ..................5-22 5.2.8 Orders ..................5-23 5.2.9 Profile ..................5-24 Chapter 6 DIACloud APP Introduction to DIACloud APP ............
Page 7 Chapter 1 Product Introduction Table of Contents Product Overview ..................1-3 1.1.1 Network Design ..................1-4 1.1.2 Features ....................1-5 1.1.3 Front Panel Ports and LEDs ..............1-6 1.1.4 Top Panel ..................... 1-6 1.1.5 Bottom Panel ..................1-7 1.1.6 Dimension .................... 1-8 Package Checklist ..................
Page 8 Disclaimers and Limitation of Liabilities To the maximum extent permitted by law and regardless DELTA be aware or has been advised of the possibility of these damages, DELTA is not liable to any user or anyone else for: (a) any loss of use, data, reputation, goodwill, credit, opportunity, economy or profits, whether or not foreseeable;...
Page 9: Chapter 1 Product Introduction
Ch ap te r 1 Pro duc t In tr oduc tio n Warning 此设备应安装在限制进出的场所。限制进出场所指仅能透过特殊工具、锁和钥匙或其他安全手段才能进出的场所。 This equipment should be installed in a place where access is restricted. Restricted places are places that can only be accessed through special tools, 在接近热源部分的明显位置上会有警告标示。...
Page 10: Network Design
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 1.1.1 Network Design DIACloud platform services supported, users can connect intelligent devices from different locations to the internet with DX-3021 and use point-to-point connection with the router for a safe and reliable data transmission and additionally save the costs of VPN device operation as well as maintenance.
Page 11: Features
Ch ap te r 1 Pro duc t In tr oduc tio n 1.1.2 Features  A wide range of LTE FDD and LTE TDD frequency bands supports, B38/B39/B40/B41 for LTE TDD, and B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/B19/B20/B25/B26/B28 for LTE FDD  Downward compatible with WCDMA (B1/B2/B4/B5/B6/B8/B19) and GSM (850/900/1800/1900MHz) networks ...
Page 12: Front Panel Ports And Leds
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 1.1.3 Front Panel Ports and LEDs Power/Ready/USB Led Antenna Port Serial Port Led Signal Strength Led RS-485 Port DI/DO Led Reset Button RS-232 Port USB Port WAN Port SIM Card Slot 1...
Page 13: Bottom Panel
Ch ap te r 1 Pro duc t In tr oduc tio n 1.1.5 Bottom Panel Notice This router’s reset button is on the front panel. By pressing the Reset button, users can reset the router or reset the router to factory default settings. See the instruction below: ...
Page 14: Dimension
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 1.1.6 Dimension Unit = mm Package Checklist Unpack the package carefully and check the package contents. The package should contain the following items: ...
Page 15: Chapter 2 User Interface
Chapter 2 User Interface Table of Contents Web-based GUI Configuration ..............2-2 2.1.1 System Connection ................2-2 2.1.2 Default IP Address/Account/Password ............2-2 2.1.3 Local Network Setups ................2-2 2.1.4 Logging in .................... 2-4 DIADevice ....................2-5 2.2.1 Device Connection and Detection ............. 2-5 2.2.2 Network Setting ..................
Page 16: Web-Based Gui Configuration
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Web-based GUI Configuration The DX-3021L9 Industrial 4G Cloud Router provides a friendly Web Browser Configuration for users to set up and operate more intruitivly. 2.1.1 System Connection Connect the DX-3021L9 with a computer directly or via a switch/hub.
Page 17 Cha p ter 2 In tr oduc tio n to Use r In ter face Click Obtain DNS server address automatically and then click OK to get a DNS server address automatically using DHCP.  Set up the IP address manually. (The IP address of the computer should be in the same subnet as the router’s.) 2 - 3...
Page 18: Logging In
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Since the router’s default IP address is 192.168.5.5 and the subnet mask is 255.255.255.0, the computer’s IP address can be set between 192.168.5.1 to 192.168.5.254 except 192.168.5.5. However, you’ll need to make sure there are no IP conflicts.
Page 19: Diadevice
Cha p ter 2 In tr oduc tio n to Use r In ter face After login, you can see the main selection area on the left hand side and the upper area of the page. The detailed settings can be seen on the right-hand side of the page. DIADevice DIADevice is a tool for quickly configuring network devices.
Page 20 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter After DIACom detects the device, it will automatically go to the login page, and the user needs to enter login password on the login page. After passing the authentication, the device information page is displayed, including the basic device information (Device Name, S / N, firmware, LAN IP address), network status, WAN information, and cloud service information 2 - 6...
Page 21: Network Setting
Cha p ter 2 In tr oduc tio n to Use r In ter face 2.2.2 Network Setting This feature allows you to quickly configure your network in two steps. Click “Network Setting” You can setup the connection priority here, and then, it will guide you to config each the connection parameter page base on the priority what you setup.
Page 22 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter WAN setting page and Proxy setting page(if need) 2 - 8...
Page 23 Cha p ter 2 In tr oduc tio n to Use r In ter face Cellular network setting page. After the router connected to the Internet, the network setting was completed successfully. 2 - 9...
Page 24: Bind Device
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 2.2.3 Bind Device This feature allows you to quickly bind your device to the DIAcloud in three steps. Click “Bind Device” Enter the DIAcloud account number and password, and click Next. 2 - 1 0...
Page 25 Cha p ter 2 In tr oduc tio n to Use r In ter face After binding configuration is configured, click “Bind” to bind. If your device is successfully bound to the cloud, the following screen will appear 2 - 1 1...
Page 26: Open Device Webpage
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Notice If the device has been bound to the cloud account, you need to switch to another cloud account binding, you only need to repeat 1-3 steps and then enter the new cloud account you need to bind. 2.2.4 Open Device Webpage Click open device webpage button, the browser will open the device settings page, the user can setup more the...
Page 27: Typical Application Configuration
Cha p ter 2 In tr oduc tio n to Use r In ter face Typical application configuration DX-3021 is an industrial-grade cloud router, through it users can easily and quickly collect remote data and remote device debugging. 2.3.1 Data collection DX router can connect to the Slave via serial port or ethernet port, router builtin more than 2000 registers, through standard Modbus RTU ASCII and Modbus/TCP protocol, and Mitsubishi MC and Siemens TCP protocol, work as Master/Slave role to collecting/receiving data, and upload data to the cloud.
Page 28 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Register DIACloud Account Cloud account is an important credential of DX router ownership. When the router is bound with a DIACloud account, only the account or the sub-account authorized by the account can access the device remotely. All data uploaded by the router belongs to this account, which can only be accessed by this account or sub-accounts authorized by this account.
Page 29 DIACloud account activation operation. Config DX Router Here show how to config the DX router, make it as the modbus master to collect the data from Delta PLC via RS-485.  Connect DX router to local PC via cable, login the config GUI, See section 2.1 for details ...
Page 30 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter And then, base the connection priority setting, goto corresponding to set up the up-link parameter. After save the setting, check the network status from “STATUS”-“Network Status” page. 2 - 1 6...
Page 31 Cha p ter 2 In tr oduc tio n to Use r In ter face  Click meun ”INTERFACE”-“RS485” to goto RS-485 setting page, set up it’s working mode to “Master mode”, detail configure as the following:  Click meun ”SYSTEM”-“Register Management” to goto register setting page, set up the data upload rules, detail configure as the following: 2 - 1 7...
Page 32 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  Click meun ”Cloud Service”-“Cloud configurations” to goto account setting page, bind the device with DIACloud account, detail configure as the following: Click the "verify" button to verify the user name/password, it will show below page after verification is pass. User can use the default parameters.
Page 33: Remote Debugging
Cha p ter 2 In tr oduc tio n to Use r In ter face View data in DIACloud  Browsing DIACloud website, login with your account.  Click meun “Devices”, find the device and click the to view the deail. ...
Page 34 If you have a DIACloud account already, skip this step. To register a new account, please refer to section 2.3.1. Config DX Router Here show how to config the DX router, to perform remote debug Delta PLC via RS-485. ...
Page 35 Cha p ter 2 In tr oduc tio n to Use r In ter face And then, base the connection priority setting, goto corresponding to set up the up-link parameter. After save the setting, check the network status from “STATUS”-“Network Status” page. 2 - 2 1...
Page 36 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  Click meun ”INTERFACE”-“RS485” to goto RS-485 setting page, set up it’s working mode to “Transparent mode”, configure as the following:  Click meun ”Cloud Service”-“Cloud configurations” goto account setting page, bind the device with DIACloud account, please refert to section 2.3.1 for the detail.
Page 37 Cha p ter 2 In tr oduc tio n to Use r In ter face  Seclected the tunnel group which router belong. Set up local IP address same segment with DX route. And click “Create Tunnel” button. 2 - 2 3...
Page 38 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  button of the DX router, goto create virtual com page. If After the tunnel has been created, click “Create” button is not available, please check the RS-485 wrok mode in DX router config page. 2 - 2 4...
Page 39 Cha p ter 2 In tr oduc tio n to Use r In ter face  After the virtual serial port is created, open the corresponding debugging tool WPLSoft of Delta PLC, you can remote download the program to the PLC, which connect to DX router through RS-485.
Page 40 Chapter 3 Functions Table of Contents Status ......................3-3 3.1.1 Device Information ................3-3 3.1.2 Network Status ..................3-5 3.1.3 Routing Table ..................3-6 3.1.4 Local Log ....................3-6 3.1.5 Traffic Statistics ..................3-7 3.1.6 Cloud Status ..................3-7 3.1.7 Connected Device ..................
Page 41 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 3.4.4 Siemens TCP ..................3-51 3.4.5 DI/DO ....................3-53 3.4.6 USB ....................3-55 System ..................... 3-56 3.5.1 User Management ................3-56 3.5.2 Time Zone Configurations ..............3-57 3.5.3 Log Settings ..................
Page 42: Status
CH3 Func ti ons Status You can view summary or detailed information on the Device Information, Network Status, Routing Table, Local Log, Traffic Statistics, Cloud Status, and Connected Device. 3.1.1 Device Information This page shows basic information on the Hardware/Software version and Resource Usage Information. 3 - 3...
Page 43 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  Hardware Version Item Description RTM Version Release to manufacturing version of the router Release Date Hardware release date Serial number of the router Module Model Cellular module model name Module Revision...
Page 44: Network Status
Cha p ter 3 In tr od ucti on to F unc tio ns 3.1.2 Network Status This page shows basic information about router network. Connection Status show the active uplink to Internet currently, and detail information about this uplink. Connection priority indicate the order which user appoint to connect to Internet for the router.
Page 45: Routing Table
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 3.1.3 Routing Table This page shows basic information on the routing table, including the Destination, Gateway, Network Mask, HOPS and Network Interface. 3.1.4 Local Log This page shows logs of the router, including the System log, Warning lot and the Debug log.
Page 46: Traffic Statistics
Cha p ter 3 In tr od ucti on to F unc tio ns 3.1.5 Traffic Statistics This page shows network traffic information of the router, including the data sent and received over Cellular Link1&Link2, Wi-Fi, WAN and LAN. You can use the buttons on the right-hand side to refresh or clear the traffic information. 3.1.6 Cloud Status This page shows cloud server information of the router, including the Registration Status, Service Status, and Activated...
Page 47: Network
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Network Cellular Link1&Link2, PIN Management, You can set up networks, including the Connection priority, Configurations, LAN Configurations, WLAN Setting, Static Routing Rules and Dynamic DNS. 3.2.1 Connection This page is used for setting up the connection priority.
Page 48: Cellular Link1
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Set the second IP/domain of the server that program will do a ping testing. Dial Failure To Restart Enable or disable the function if the dial failure will be in the default time to Disabled restart device.
Page 49: Cellular Link2
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default User Name This name is provided by the operator. When “Auto” is selected, the system will set the name up automatically and users cannot change the setting. Password This password is provided by the operator.
Page 50: Pin Management
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Working Mode Select Auto or Others for the Operator from the dropdown list.  Auto: the system will detect the operator from the inserted SIM card AUTO and set up the parameter accordingly.
Page 51 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  If the SIM card operator has set the PIN LOCK as shown below  The verification fails, it will display as below. 3 - 1 2...
Page 52: Wan Configurations
Cha p ter 3 In tr od ucti on to F unc tio ns  The verification passes, it will display as below. Notice  If you enter the wrong PIN three times, your SIM card will become locked.  Once SIM card is blocked, you need PUK code to unlock it or find operator’s help.
Page 53 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Connection Mode DX router can connect to the internet via the WAN port with a Dynamic IP or DHCP Static IP. 3 - 1 4...
Page 54: Lan Configurations
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default  DHCP: DX router obtain an IP address automatically from DHCP Server.  STATIC: Manually set up the IP address for DX router. IP Allocation Method The IP Allocation Method is the same as the WAN Connection Mode that you have set.
Page 55 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default IP Address Set up an IP address for your device. 192.168.5.5 Network Mask Set up the LAN network mask. 255.255.255.0 DHCP Server If DX router uses DHCP to assign IP addresses automatically on your network, you can specify the IP address range and lease time for the clients Enable...
Page 56: Wlan Setting
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default STP is a network protocol that builds a logical loop-free topology for Ethernet networks. The basic function of STP is to prevent bridge loops and the Disable broadcast radiation that results from them.
Page 57 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Working Mode Set up Wi-Fi dongle working mode, currently support station only. Disable Scan Scan the available AP list. Network Name Specify the AP SSID which you intend to connect.
Page 58: Static Routing Rules
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Setup the getway for station DNS Access Method Set up the method how station get DNS information. -Automatic: Get DNS information from AP. Automatic -Static: Manual appoint the DNS server, include primary and secondary DNS Server Primary DNS...
Page 59: Dynamic Dns
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Rule Name Set up a name for your rule. The name shall be composed of letters, numbers and underline, starting with a letter or number. The maximum string length is 32 bytes.
Page 60: Firewall
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Dynamic DNS Dynamic Host Configuration Protocol allows you to obtain an IP address Disable automatically from your router. You can enable or disable this functionality. Service Provider Select the dynamic domain service provider.
Page 61: Firewall Settings
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 3.3.1 Firewall Settings This page is used for setting up the basic firewall settings, including the SPI firewall switch, WAN Ping response, LAN SSH function and WAN SSH.
Page 62: Port Forward
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default DMZ Server Demilitarized zone (DMZ) is a special segment of the local network reserved for servers accessible from the Internet, adding an additional layer of Disable security.
Page 63 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Network Services Select the common network services. Refer to the following common service Customized list for optional values. Service Name Set up the service name for port forwarding. The name is composed of letters, numbers and underline, starting with a letter or number.
Page 64: Port Trigger
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Server IP Address Set up the server IP address that applies to the port mapping rule. 192.168.1.* Common Service List for Port Forwarding Protocol Starting Port Ending Port Service name...
Page 65 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Port triggering is port forwarding with an on/off switch for the ports that have been forwarded. Have data flown out of a trigger port or not by enabling or disabling this functionality. Set up the time for the Port Trigger Timeout and click “Save”...
Page 66: Url Filter
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Triggering Port Set up the triggering port. The port range is 1~65534. Protocol Role Set up the protocol type for the inbound connection. TCP/UDP Begin port Set up the starting port for the inbound connection.
Page 67: Mac Filter
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default www.baidu.com. LAN IP Address Set up the LAN IP address that you’d like to block. Options are “Any Address”, Any Address “Single Address”...
Page 68: Ip Filter
Cha p ter 3 In tr od ucti on to F unc tio ns 3.3.7 IP Filter This page is used for setting up the IP Filter, including configuring the Source IP, Source Port, Destination IP, Destination Port, Protocol and Status. IP Filter is used to block particular IP address from the local network.
Page 69: Interface
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Enable/disable the URL Filter functionality. Enabled Interface You can set up the interface configurations, including the RS232, RS485, Modbus TCP, DI/DO and USB interface. 3.4.1 RS232 RS232 (Recommended Standard - 232) is a telecommunication standard for binary serial communications between...
Page 70 Cha p ter 3 In tr od ucti on to F unc tio ns  Slave mode This mode is suitable for the PLC to perform the read/ write tasks on the open register of the DX Router. Description Default Slave ID Set up the MODBUS ID.
Page 71 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Timeout Set up the timeout timer from 200ms to 5000ms. If the set value is out of range, 200ms it will be automatically changed to its maximum or minimum value. ...
Page 72 247. Controller In master mode, device types options are:  Delta PLC: Use this option for Delta DVP / AH / AS series PLCs Delta DVP PLC  Other: Use this option for non-Delta PLCs. HEX means hexadecimal address; DEC means decimal address.
Page 73 Other: Enter the Hexadecimal or Decimal actual address. For example: Holding Register: 400100, take 0100 (decimal) that is 64 (hex). For X/Y type data of Delta AH/AS series, the address format is x1.x2, then x1 input to slave starting address column, x2 input to this column.
Page 74 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default TCP Alive Check Time Setting how long TCP activity keep idle, then the TCP connection will be drop. Input range is from 0 to 99 minutes. 0 means will never drop it. Listening Port Set up the listening port in server.
Page 75 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default TCP Alive Check Time Setting how long TCP activity keep idle, then the TCP connection will be drop. Input range is from 0 to 99 minutes. 0 means will never drop it. Destination IP address and Port Setting the serial Server IP address and listening port.
Page 76 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Setting the length of packet, packet will be transmitted when the size reaches the values. Input range is from 0 to 1024 byte. 0 means will transmit at once when received the data.
Page 77 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Local listen port Set up the local port for transmission. 15000 Packing Length Setting the length of packet, packet will be transmitted when the size reaches the values.
Page 78 It’s fixed to 0 in MC master mode. Controller It’s fixed to “MITSUBISHI PLC” in MC master mode. Delta DVP PLC Address Type The address type is D/M/X/Y; D for word type, M/X/Y for bit type Slave Starting Address (decimal) Set up the slave starting address for read/write the registers in MITSUBISHI PLC.
Page 79 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default It’s invalid in MC master mode. Device Starting Address (decimal) Set up the device starting address (decimal, input range is from $2048 to $4095 for word type data, input range is from M0 to M511 for bit type data).
Page 80 Cha p ter 3 In tr od ucti on to F unc tio ns  Slave mode This mode is suitable for the PLC to perform the read/ write tasks on the open register of the DX Router. Description Default Slave ID Set up the MODBUS ID.
Page 81 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Set up the timeout timer from 200ms to 5000ms. If the set value is out of range, 200ms it will be automatically changed to its maximum or minimum value. ...
Page 82 247. Controller In master mode, device types options are:  Delta PLC: Use this option for Delta DVP / AH / AS series PLCs Delta DVP PLC  Other: Use this option for non-Delta PLCs. HEX means hexadecimal address; DEC means decimal address.
Page 83 Other: Enter the Hexadecimal or Decimal actual address. For example: Holding Register: 400100, take 0100 (decimal) that is 64 (hex). For X/Y type data of Delta AH/AS series, the address format is x1.x2, then x1 input to slave starting address column, x2 input to this column.
Page 84 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default TCP Alive Check Time Setting how long TCP activity keep idle, then the TCP connection will be drop. Input range is from 0 to 99 minutes. 0 means will never drop it. Listening Port Set up the listening port in server.
Page 85 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default TCP Alive Check Time Setting how long TCP activity keep idle, then the TCP connection will be drop. Input range is from 0 to 99 minutes. 0 means will never drop it. Destination IP address and Port Setting the serial Server IP address and listening port.
Page 86 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default the values. Input range is from 0 to 1024 byte. 0 means will transmit at once when received the data. Force Transmit Setting how long the program waiting, then transmit the packet. Input range is from 0 to 65535 millisecond.
Page 87 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Packing Length Setting the length of packet, packet will be transmitted when the size reaches the values. Input range is from 0 to 1024 byte. 0 means will transmit at once when received the data.
Page 88 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Working Mode  Modbus TCP Server: Only Modbus TCP server works. And supports up to 32 Client to connect. Modbus TCP  Modbus TCP Server+Client: Modbus TCP server + Modbus TCP client Server work at the same time.
Page 89 Other: Enter the Hexadecimal or Decimal actual address. For example: Holding Register: 400100, take 0100 (decimal) that is 64 (hex). For X/Y type data of Delta AH/AS series, the address format is x1.x2, then x1 input to slave starting address column, x2 input to this column.
Page 90: Siemens Tcp
Cha p ter 3 In tr od ucti on to F unc tio ns 3.4.4 Siemens TCP This page allows users to set DX router act as Siemens TCP client and set relevant parameters. Click “Add Server”, it will show below page. Description Default Add Server...
Page 91 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Remote TSAP S7-200 ISO TCP Set up destination TSAP ID when controller is “ ” or S7-1200/1500 ISO TCP “ ” Response Timeout Set up the timeout timer from 50ms to 10000ms.
Page 92: Di/Do
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default  Controller is “S7-300”or “S7-200 ISO TCP”: Address type options are DB/M/Q/I, combine with data type, it will generate: DBn_DBX/MB/QB/IB - Bit type: DBn_DBW/MW/QW/IW - Word type: -DWord type: DBn_DBD/MD/QD/ID DB Number...
Page 93 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default DI1/DI2 Specify what happens to the DI1/DI2 state, then trigger the event. Options as below: -Disabled: disable DI1/DI2 trigger function Disabled -Off->On: When DI1/DI2 status change from OFF to ON, trigger the event -On->Off: When DI1/DI2 status change from ON to OFF, trigger the event Triggering Event...
Page 94: Usb
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Setup the DO1/DO2 action when specified event happen. Options include DO Disabled On and DO Off. 3.4.6 This page will show detail information about USB drive, and enable/disable the USB function. Description Default USB Total Capacity...
Page 95: System
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Setup the FTP account password. admin System You can set up the system configurations, including the User Management, Time Zone Configurations, Log Setting, Firmware Upgrade, Backup &...
Page 96: Time Zone Configurations
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Input the original password. admin New Password Input the new password you’d like to use. The password length should be 5-12 digits and is composed of lowercase letters, uppercase letters (case sensitive), numerals 0-9 and underline.
Page 97 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Log to Console Set up the log to the console port. Remote Log Service Enable/disable the remote log service. Disable Remote Log Server Address Set up the remote log server address Port of Remote Log Server Set up the remote log server port, ranging from 1 to 65534.
Page 98: Firmware Upgrade
Cha p ter 3 In tr od ucti on to F unc tio ns 3.5.4 Firmware Upgrade This page is used for upgrading the system. Description Default Select Firmware Click “Browse” to select the new firmware file. Upgrade Click “Upgrade” to upgrade firmware. The device will reboot after the upgrade is done.
Page 99: System Reboot
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Click “Browse” to select the backup file and then click “Restore” to restore the configurations. The device configuration will be restored to the previous version and the device will reboot after the restoring is done.
Page 100: Trouble Shooting
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Select the Diagnosing Method; options are Ping Test and Route Ping Test Trace. Host Name/IP Address Select the domain name or IP address of the server that you want to test.
Page 101 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Job Name Set up a name for your scheduled job. The name shall be composed of letters, numbers and underline, starting with a letter or number. The maximum string length is 32 bytes.
Page 102: 3.5.10 Privilege Management
Cha p ter 3 In tr od ucti on to F unc tio ns  Import Job List Click “Chose file” to select the scheduled jobs file you have saved and then click “Import Job List” to import the scheduled jobs you have set before. 3.5.10 Privilege Management Privilege management use in order to set the white list of phone numbers and the device operation can be triggered via the specific SMS text from the white list of phone numbers.
Page 103 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Currently, there are three the main SMS settings: 1. Short Message Control Gateway. 2. Short Message Controlling PLC. 3. Control List of Event Management. Setting interface as follows: 3 - 6 4...
Page 104 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Current SMS SIM Show which sim is the default sim to sent Short Message. It can be config in 【Network】-【Connection】function. Short Message Center Number1/2 Input the short message center number supported by this SIM 1&2 card, the input format is: "+"...
Page 105: 3.5.11 Event Management
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Set up a name for phone number, The name shall be composed of letters, numbers and underline, starting with a letter or number. The maximum string length is 32 bytes.
Page 106 Cha p ter 3 In tr od ucti on to F unc tio ns The operators that the expression supports are as below: Operators Types Examples Description Arithmetic operator A+100 Addition Arithmetic operator A-100 Subtraction Arithmetic operator A*100 Multiplication Arithmetic operator A/100 Division &...
Page 107 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter And, in the existing List, click “Details” to edit the existing event, click“Delete”button to delete the selected event. Click “Copy” to duplicate the event. Description Default Alarm Name...
Page 108 Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Alarm Content Set up the information shown on the alarm contents. The content of the alarm will be sent to the target when alarm criteria are met. The information order can be self-defined.
Page 109 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Query Name Input an query name. The name shall be composed of numbers, English letters, and underline. The maximum string length is 9 characters. For example, after you create a query event name query1, you can send a message with content #MSG#query1 to device SIM card number, then it will reply you the content you setup in the event.
Page 110: 3.5.12 Register Management
Cha p ter 3 In tr od ucti on to F unc tio ns Notice {} is a special system symbol, which is used to reference system variables or system registers, like ${Time}, ${Date} or ${Number 0 - 4095}. Please use it with caution. 3.5.12 Register Management This page is used for setting up the rules of register data upload to Cloud.
Page 111: Cloud Service
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Length How many registers will be effect by this rule. For bit type the range is 1~512, for word type the range is 1~2048. Uploaded To Cloud Whether to upload the variable information to Cloud.
Page 112 Cha p ter 3 In tr od ucti on to F unc tio ns 3. The user also can set IP address manually. 4. Click the "Bind" button, the DX router will bind with DIACloud server and established a secure tunnel between DIACloud server and the DX router.
Page 113 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 6. If the network is in the poor condition, The binding proccess could be successfully but the Service Status is shown “Disable”. 7. In this situation, the browser will access with 192.168.1.1 and the service status will be “Disable”. You can re-enable the service status to rebuild the secure tunnel again in cloud configurations.
Page 114 Cha p ter 3 In tr od ucti on to F unc tio ns 8. When the service status is shown “Enable”, that means the DIACloud service is actived on DX router. The user also can get the related information in cloud platform. 9.
Page 115: Proxy Setting
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Set the network protocol of the security tunnel.Options are TCP and UDP.  UDP: UDP has a faster data transfer speed. If the network is not lost packet, please use this option ...
Page 116: Tunnel Firewall
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default HTTP Proxy Disable Enable or disable the http proxy Proxy Addr Set up the domain/IP of the proxy server Proxy Port Set up the port of the proxy server Proxy Username Set up the user name to login the proxy server Proxy Password...
Page 117: Cloud Log
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Description Default Allow multicast in secure tunnel Set the security tunnel, whether to allow multicast transmission of the nature of the packet. Options: Allowed, not allowed Firewall of secure tunnel Set up the specified MAC device will be allow or forbid to transmit the data in the secure tunnel.
Page 118: Quick Operation
Cha p ter 3 In tr od ucti on to F unc tio ns Description Default Cloud Log Level You can set different levels of log messages and saved to export to the engineering staff to view. Options as below (Level from low to high): ...
Page 119 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter  The device configuration files ‘backup.cfg’. (Please refer 3.4.8 Backup & Restore)  The cloud configuration file ‘Provision.bin’ (Please refer to the following steps). Follow below steps, show how to quick bind DIACloud account for the router automatic.
Page 120 Cha p ter 3 In tr od ucti on to F unc tio ns √ √ √ None Notice  Please do not change the file name of firmware upgrade-package.  Please do not create the two different upgrade-package files in USB drive. In order to avoid the upgrading process fails.
Page 121 Chapter 4 DIACom Table of Contents Introduction to DIACom ................4-2 4.1.1 Select a Suitable Firmware Version ............4-2 4.1.2 DIACom Installation ................4-3 4.1.3 DIACloud Account Registration ..............4-3 4.1.4 Bind DIACloud Account ................4-5 DIACom Operation ..................4-6 4.2.1 Setup a Secure Tunnel ................
Page 122: Introduction To Diacom
 If you need to configure or monitor your controller, you will need to install programmable logic controller software, for example WPLSoft/ISPSoft for Delta PLC. 4.1.1 Select a Suitable Firmware Version Find a suitable DIACom firmware version according to the following table below for your router.
Page 123: Diacom Installation
Cha p ter 4 In tr od ucti on to D IACo m 4.1.2 DIACom Installation Obtain the DIACom firmware package from the official website or from our sales representative. Administrator privileges are required to run and install the package. Uninstall older versions of DIACom before downloading new DIACom firmware package.
Page 124 D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter After clicking “CREATE AN ACCOUNT”, a congratulation page will be prompted and an activation email will be sent to the email address you have used as your DIACloud account. You will find an activation email sent from no-reply@diacloudsolutions.com in your email box.
Page 125: Bind Diacloud Account
Cha p ter 4 In tr od ucti on to D IACo m 4.1.4 Bind DIACloud Account Follow the steps blow to bind your DIACloud Account. Local Network Setups: Please refer to Chapter 2.1 to 2.1.3 Web-based GUI Configuration for more information.
Page 126: Diacom Operation
D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter DIACom Operation 4.2.1 Setup a Secure Tunnel Make sure there is internet connectivity, before creating a secure tunnel between your local PC and router via the DIACom. Http Proxy and Port Agent are configurable in DIACom network setting function, you can set it to avoid the possible limitation.
Page 127 Cha p ter 4 In tr od ucti on to D IACo m Notice  DIACom will automatically determine whether the port agent needs to enable.  Make sure that the external network port 80 and port 443 are opened and can access any network domains and IP addresses After the login is successful, the software displays the security tunnel page.
Page 128 D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter Notice If it is found that the static IP address is configured from DIACom, the IP address of the local IP address in the bottom right corner will be different from the original setting. Please change according to the following settings.
Page 129 Cha p ter 4 In tr od ucti on to D IACo m After the configuration is complete, click the Create Tunnel button to establish a connection with the specified tunnel. The following information is displayed: tunnel connection status, local delay to the DIACloud cloud server, and the IP address used by the local virtual network adapter.
Page 130: Create A Virtual Serial-Port
D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter devices. In addition, you can remotely configure the router's router page (click the device in the device list Of the IP address) of the router for remote configuration. Notice ...
Page 131: Remote Control And Monitoring Via Diacom
Cha p ter 4 In tr od ucti on to D IACo m Notice  If the device's RS-232 / RS-485 is not operating in Transparent mode, the corresponding button is grayed out.  DIACom will prompt an error message if the FW version of DX is under V1.3.3. ...
Page 132 D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter Click IP address in the DIACom device list or open a browser and input the IP address of the router which is connected to your remote device on the search bar and then log in. Go to the System setup page, select the setup option RS232 or RS485 and input the required information to set up.
Page 133: Automation Startup
Cha p ter 4 In tr od ucti on to D IACo m 4.2.4 Automation Startup The user can set Automation Startup for DIACOM, The setting steps see blow. Login to DIACom. Click on the icon button in the upper right corner of the windows, and select "Settings". Boot automatically log in the required configuration is as follows.
Page 134 D X-2 100 Se ri es Ind ustr ia l 3G C lo ud Ro u ter Notice  Login must be checked "remember password", otherwise DIACom can not be activated automatically  Confirm that the IP / Serial Port settings do not cause conflicts 4 - 1 4...
Page 135 Chapter 5 DIACloud Table of Contents Introduction to DIACloud ................5-2 5.1.1 Select a Suitable Firmware Version .............. 5-2 Instructions for DIACloud ................5-2 5.2.1 Register and Login ..................5-2 5.2.2 Home ...................... 5-4 5.2.3 Devices ....................5-6 5.2.4 Alarm ....................5-17 5.2.5 Secure Tunnels ..................
Page 136: Introduction To Diacloud
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Introduction to DIACloud DIACloud Web is a web portal of DIACloud cloud platform. Users can check the status of connected industrial device through DIACloud Web, browse data that has been collected, receive warnings, notices and other messages that are sent by cloud platform, create and manage sub-account and virtual safety network and check login and interface logging, to improve the manageability of devices, optimize the device performance and efficiency, save the operation cost and enhance the service quality.
Page 137 CH5 In trod uc ti on to IOT D IACl ou d After clicking “CREATE AN ACCOUNT”, a congratulation page will be prompted and an activation email will be sent to the email address you have used as your DIACloud account. You will find an activation email sent from no-reply@DIACloudSolutions.com in your email box.
Page 138: Home
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Open the DIACloud web page (http://www.DIACloudSolutions.com). Log in using your account that you have registered. 5.2.2 Home The Home Page will show up after login. 5 - 4...
Page 139 CH5 In trod uc ti on to IOT D IACl ou d Item Description Menu User can switch to corresponding function through menu on the left. Devices Total The number of total devices Devices is Online The number of total online devices Alarms in 24 Hours The number of alarms in Recently 24 hours Secure Tunnel is Usable...
Page 140: Devices
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Click , we accept PayPal payments and process credit cards on your order forms. 5.2.3 Devices It will switch to page of device list after clicking “Devices” in navigation bar. Item Description You can filter the device base on you input the key word of the device name.
Page 141 CH5 In trod uc ti on to IOT D IACl ou d Filter base on tunnel group, show all devices or only show the devices under user specified tunnel group. Show the list of device.The information include device’s name, device’s SN, device’s type, storage usage, data usage, the time of binding device.
Page 142 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Item Description It represents that device is on-line if background color is blue, and device is off-line if it is gray.  : Show device names; it can switch device after clicking Operation zone of device the drop down arrow.
Page 143 CH5 In trod uc ti on to IOT D IACl ou d Modbus TCP Client and Closed  RSSI: it means signal strength of device which contains 5 bars; the larger the number of green bars is, the stronger the signal strength is; The latest five Alarm of the current device.
Page 144 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Register Value Show the current register value and data transfer time. You can view the current register of historical data or delete the current register; it can also be configured register.
Page 145 CH5 In trod uc ti on to IOT D IACl ou d Item Description Date Start Set the Date Stare and query the historical data for a specific time Date End Set the Date End and query the historical data for a specific time Register Value History Diagram The latest trend chart of value of register;...
Page 146 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Item Description Length can be set to Word, DWord and Float.  DWord: DWord needs to use two DX internal registers. For example: $2050 and $2051 are set to DWord and it will combin to $2050, $2050 will be LOW Byte and $2051 will be HIGH Byte.
Page 147 CH5 In trod uc ti on to IOT D IACl ou d  Example 2: If you want to convert the register value to the text such as the register value of 1 shows the text as ‘NO’; register value of 2 shows the text as ‘OFF’ Input the code in function (val) {…} as the following picture and Click “Save”...
Page 148 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter SERVICES: This page shows the Device Data Usage, Device Storage Usage and Account Storage Usage for users. Item Description  Device Data Usage: Show device traffic usage till now and total capacity. ...
Page 149 CH5 In trod uc ti on to IOT D IACl ou d  : User can purchase more traffic package for this accoount if need. After successful payment, the moment is ready for use.  After Click the in Data field, it will show the traffic package select page. User can add a package to cart or pay it direct.
Page 150 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter MORE: This page will show the Serial Number, Software Version, Hardware Version, and IMEI for users. Item Description Serial Number Serial number of device Software Version Version information of software Hardware Version...
Page 151: Alarm
CH5 In trod uc ti on to IOT D IACl ou d recover the device by rebinding. 5.2.4 Alarm Click the Alarm in the left menu. The warning information in the latest 7 days will be shown in this page. The warning information includes name and serial number of device, content of warning, status of email that is being sent (green“...
Page 152 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Users can manager the tunnel network in this page. Interface is shown as follows: Description Search the existed tunnel network List all tunnel network under this account Tunnel network List Add a new tunnel network Refresh the tunnel network list...
Page 153: Sub Users
CH5 In trod uc ti on to IOT D IACl ou d Item Description The detail information of tunnel network:  Network Name: User can enter a name of tunnel network.  DHCP Option: Automatic IP Address Assignment by DIACloud. Tunnel Network Information ...
Page 154 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Item Description Search the sub users. Sub Users List Show the list of all sub users in main account. Add a sub user. Refresh the list of sub users.
Page 155 CH5 In trod uc ti on to IOT D IACl ou d  Login to DIACom: Allow the sub user to access the DIACom if the option is enabled.  Tunnel Network: Allow the sub user to access the Tunnel Network if the option of Tunnel Network is checked.
Page 156: Logs
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter When user login to DIACloud with main account and the sub user that we created has been activated. 5.2.7 Logs This page will show the web operation information of some users. It includes: login IP, setup of register, API interface call of DIACloud and other information.
Page 157: Orders
CH5 In trod uc ti on to IOT D IACl ou d 5.2.8 Orders In this page, user can check his all orders. Continue to pay for the unpaid orders or cancel the unpaid orders. Item Description View the order detail information Pay for the unpaid order Cancel the order, order will remove from the list.
Page 158: Profile
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 5.2.9 Profile In this page, QR Code of user, Package info, password management and other information will be shown. Item Description You can get the part information of user by using DIACloud APP and QR Code scanning QR Code.
Page 159 CH5 In trod uc ti on to IOT D IACl ou d 5 - 2 5...
Page 160 Chapter 6 DIACloud APP Table of Contents Introduction to DIACloud APP ..............6-2 6.1.1 Select a Suitable Firmware Version ............6-2 6.1.2 DIACloud APP Installation ............... 6-2 DIACloud APP Function ................6-3 6.2.1 DIACloud APP Login ................6-3 6.2.2 Device List .................... 6-4 6.2.3 Device Details ..................
Page 161: Introduction To Diacloud App
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter Introduction to DIACloud APP DIACloud APP is the client software of DIACloud cloud platform running on mobile devices. The APP supports both iOS and Android mobile system, it enables users to view the field data collected, the locations of the field devices, and the alarms/notifications pushed by the industrial IOT cloud platform, so that keep users posted anytime and anywhere, and therefore improve the manageability of devices, optimize the device performance and efficiency, save the operation cost...
Page 162: Diacloud App Function
Cha p ter 6 In tr od ucti on to D IAC lou d APP DIACloud APP Function 6.2.1 DIACloud APP Login Enter the DIACloud account and password, then click the “Sign in” button to login the APP. Click the “Sign up” to register an account if you don’t have one. Item Description Scan QR code, the QR code is generated by DIACloud Web portal,...
Page 163: Device List
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 6.2.2 Device List Device list will be shown after user login the APP. Device tab and alarm tab will be shown in the APP. In the device tab, the device information will be shown, include the value of registers of the remote device.
Page 164: Device Details
Cha p ter 6 In tr od ucti on to D IAC lou d APP 6.2.3 Device Details Device details will be shown by selecting a device in the device list. Item Description Type Type of the device Time The time when the device is online. IP Address of the device Account DIACloud account activating the device.
Page 165: Registers View
D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 6.2.4 Registers View Click [Register] on the device details page to switch to the register page In the register page, the user can browse the collected data. The register data can be refreshed by the pull-down screen.
Page 166: Alarm List
Cha p ter 6 In tr od ucti on to D IAC lou d APP Click “ok” button, the register value will be pushed to the device. 6.2.5 Alarm List Alarm criteria can be set on the device configuration web page. When the alarm criteria are met, the device will send out alarm messages.
Page 167 D X-3 021 Se ri es Ind ustr ia l 4G C lo ud Ro u ter 6 - 8...

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