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Solving Problems
Business Card Size Paper Gets Jammed
Paper is loaded horizontally.
Solutions
When business card size paper is not ejected and remains inside the printer, load A4 size paper in the rear
paper feed slot to remove it. Start copying without placing an original, and the paper is ejected with the
A4 size paper. Load the business card size paper again in the portrait direction aligning it with the arrow
mark on the center of the rear paper feed slot.
Preventing Paper Jams
Check the following if paper jams occur frequently.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 317
❏ Use the paper supported by this printer.
"Available Paper and Capacities" on page 289
❏ Follow paper handling precautions.
"Paper Handling Precautions" on page 31
❏ Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper in the Paper Cassette 1" on page 34
"Loading Paper in the Paper Cassette 2" on page 37
"Loading Paper in the Rear Paper Feed Slot" on page 41
❏ Do not load more than the maximum number of sheets specified for paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
"List of Paper Types" on page 33
❏ Clean the roller inside the printer.
"Improving Paper Feeding Problems" on page 160
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Storing precautions for ink
❏ Keep the ink cartridges out of direct sunlight.
❏ Do not store the ink cartridges in high or freezing temperatures.
❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ For best results, store ink cartridge packages with their bottom down.
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It is Time to Replace the Ink Cartridges
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Ink Cartridge Handling Precautions
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