Solving Problems
The Printing Position on a CD/DVD is Incorrect
The printing position needs to be adjusted.
Solutions
Adjust the printing position in the Settings > Printer Settings > CD/DVD menu on the control panel.
Printed Characters Are Incorrect or Garbled
The following causes can be considered.
The USB cable is not connected correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a job waiting to be printed.
Solutions
Cancel any paused print jobs.
The computer has been manually put into the Hibernate mode or the Sleep mode while
printing.
Solutions
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of
garbled text may be printed next time you start the computer.
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Printing, Copying, and Scanning Quality is Poor
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Print Quality is Poor
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