Solving Problems
"!" is Displayed on the Screen and you Cannot Select Photos
The image file is not supported.
Solutions
"!" is displayed on the LCD screen when the image file is not supported by the product. Use files
supported by the product.
"Supported Data Specifications" on page 315
&
The file name is too long to be recognized by the printer.
Solutions
You can use the following solutions to print photos.
❏ Print from a computer
❏ Print from a smart device using Epson iPrint
You do not need to remove the memory card from your smart device.
Cannot Pinch in or Pinch out
Not enough pressure is being used when pressing on the screen.
Solutions
If you cannot pinch in or pinch out correctly, perform operations while pressing lightly on the screen.
Cannot Close the Control Panel
The output tray is not fully stored.
Solutions
Select
of the slot, and then close the control panel.
>
The Printer Does Not Work as Expected
or push the output tray fully into the printer with your hand until it touches the back
>
Cannot Operate the Printer as Expected
215