Epson XP-8600 Series User Manual page 198

Solving Problems
The Printer Cannot Connect by USB (Mac OS)
The following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
Cannot Print Even Though a Connection has been Established (Mac OS)
The following causes can be considered.
A genuine Epson printer driver has not been installed.
Solutions
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are
limited. We recommend using a genuine Epson printer driver.
"Checking if a genuine Epson printer driver is installed - Windows" on page 174
&
"Checking if a genuine Epson printer driver is installed - Mac OS" on page 174
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There is a problem with the software or data.
Solutions
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver
"Installing or Uninstalling Applications Separately" on page 173
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There is a problem with the status of the printer.
Solutions
Make sure the printer status is not Pause.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer. If the printer is paused, click Resume.
Suddenly the Printer Cannot Print over a Network Connection
The problem could be one of the following issues.
>
The Printer Does Not Work as Expected
>
Cannot Print
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