Compaq GS320 Installation And User Manual page 219

Table 11–1 Troubleshooting (Continued)
Symptom
ConsoleWorks (continued)
A security
warning displays
whenever a
console is opened.
CAPM
CAPM does not
start.
A message
displays when
you try to start
CAPM indicating
that the client
cannot connect to
the server.
CAPM does not
run.
An error message
displays when
you install or
start CAPM,
stating that the
file JVM.DLL
cannot be found
on the current
path.
Possible Cause
Certificate authority
has not been loaded.
ConsoleWorks
services are not
running.
CAPM service is not
running.
CAPM service is not
running.
You have tried to
run CAPM while
another user is
running it.
The setting for the
system-wide
variable Path is
incorrect.
Suggested Solution
Load the certificate authority
(Section 8.4.1).
Start ConsoleWorks services
(Section 11.5).
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 11.5). The service
name is Compaq CAPM Server.
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 11.5). The service
name is Compaq CAPM Server.
Only one client can connect to the
CAPM server at a time. Wait for
the other user to exit CAPM.
Edit the setting for the Path
variable to include the path for
JVM.DLL (Section 11.7).
Troubleshooting 11-5