Section 9: Troubleshooting; General Troubleshooting - Nalco 3D TRASAR Series Installation And Operation Manual

Section 9: Troubleshooting

9.1

General Troubleshooting

Problem
Controller is not plugged in.
Controller does not
power up when
GFI or circuit breaker is tripped, or fuses blown. Reset breaker, or replace fuse.
power switch is
flipped.
Display does not
Operating Data if the probes are configured as
show pH, ORP,
Not Installed.
Conductivity, or
3D TRASAR 3500 controller requires upgrade
Temp.
Display does not
Performance unless 3D Bio-Control is selected
show Nalco
as the oxidizing biocide control method.
Bio- Index.
3D TRASAR Starter 3500 system requires
Index.
Display does not
Performance unless 3D Scale Control is
show Nalco Scale
selected as the blowdown control method.
Index.
3D TRASAR Starter 3500 system requires
Index
One or more relays
are in failsafe mode.
One or more relays
closure has been removed. In this case, the
are not operating.
display will still indicate that the relay is on.
blowdown and caustic control) the set point and
control range.
relays may not operate. In thi s case, the
display will still indicate that the relay is off.
relays will not operate. In thi s case, the display
A calibration is underway, during which the
relays will not operate.
is in Manual Off mode.
Technical Help
(630) 305-CHEM
Possible Cause(s)
These measurements do not appear in
to measure pH and ORP.
This measurement does not appear in System
fluorometer upgrade to measure Nalco Bio-
This measurement does not appear in System
fluorometer upgrade to measure Nalco Scale
There is an alarm condition affecting that relay.
The jumper supplying power to the contact
The product level is above (or below for
There is a No Flow Alarm, during which the
There is an Interlock Alarm, during which the
will indicate that the relay i s off.
The affected relay(s) is in Manual Off mode. In
this case, the display will indicate that the relay
521-OM0108.88
Copyright © 2009 Nalco Company
®
3D TRASAR 5500 - Installation & Operation Manual
Plug in controller.
Configure these probes as Monitor Only
or Controlling.
Purchase 3D TRASAR pH upgrade
P/N 060-TR3211.88, or ORP upgrade
P/N 060-TR3221.88
Select 3D Bio-Control as the oxidizing
biocide control method.
Purchase 3D TRASAR fluorometer
upgrade P/N 060-TR3200.88
Select 3D Scale Control as the
blowdown control method.
Purchase 3D TRASAR fluorometer
upgrade P/N 060-TR3200.88
Check the active alarms and adjust
settings if needed.
Check to be sure the relay power
jumper is connected properly.
The relay d oes not need to be on.
Check the active alarms and increase
flow if needed.
Check the active alarms and be sure
the Interlock cable is connected
properly (or jumper, if Interlock is not
used).
Complete or cancel the calibration
procedure.
Using the keypad Menu i tem Manual
Relay Control, return the relay to Auto
mode.
Solution
9-1