Epson Stylus Pro 11880 User Manual page 162

User's Guide
Cause
The print is not positioned
properly on the paper.
Left/right ruled lines are
bumpy.
The printed surface is scuffed
or soiled.
The paper is creased.
What to do
Have you specified the print area?
Check the print area in the settings of the application and printer.
Is the paper size setting correct?
If the Paper Size setting and the size of the actual paper do not match, the
print may not be where you want it, or part of it may be cut off. In this case,
check the print settings.
Is the paper skewed?
If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it
is skewed. In this case, the print will not be in the print area. Set PAPER SKEW
CHECK to ON in the Menu mode.
See "PRINTER SETUP" on page 20.
Does the print data fit within the paper width?
If the print image is bigger than the paper width, printing normally stops.
However, if the PAPER SIZE CHECK is OFF, the paper is printed even if the paper
width is exceeded. Set PAPER SIZE CHECK to ON in the Menu mode.
See "PRINTER SETUP" on page 20.
Is the roll paper margin set to 15 mm or 35 mm?
With auto rotation, or if you print to the full width of the paper (printing at A1
vertical size on 24-inch wide roll paper, or printing at A2 horizontal size), if the
ROLL PAPER MARGIN is set to 15 mm or 35 mm, the data extending beyond the
print area on the right side of the paper is not printed. Set ROLL PAPER MARGIN
to 3 mm.
See "PRINTER SETUP" on page 20.
Is the print head misaligned (leaving gaps)? (during bidirectional printing)
With bidirectional printing, the print head prints while moving left and right.
If the print head is misaligned, ruled lines may be printed misaligned with
gaps. If vertical ruled lines are misaligned with bidirectional printing, adjust
the gap.
See "Print head alignment" on page 138.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For
information about the media types and appropriate settings for printing on
paper from other manufacturers or when using a raster image processor
(RIP), please refer to the handling instructions for the paper, or contact the
retailer of the paper or the manufacturer of the RIP.
Is the print head scuffing the printed surface with thick paper?
When using thick paper, the print head may scuff the printed surface. In this
case, set PLATEN GAP to a point between WIDE and WIDEST.
See "PRINTER SETUP" on page 20.
Are you using the printer at normal room temperature?
Epson's special paper should be used at normal room temperature
(temperature: 15 to 25°C, humidity: 40 to 60%). For information about paper
such as thin paper from other manufacturers that requires special handling,
refer to the relevant handling instructions.
When using paper other than Epson special media, have you set the paper
characteristics?
When using paper other than Epson special media, set the paper
characteristics (custom paper) before printing.
See "Printing with Non-Epson Media" on page 100.
Problem Solver 162